Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean rooms
Excellent breakfast options
Cons:
Noisy nights
Cold room
Poor breakfast quality

Categories

Cleanliness
7.64
Room cleanliness was mentioned positively, but there were concerns about the condition of restaurant furniture.
Service
8.61
Service received positive mentions, particularly for the reception staff and special arrangements for celebrations.
Location
9.15
Location received several positive mentions for being excellent.
Room Quality
8.1
Rooms were described as nice, but specific issues such as cold temperature and late check-in were noted.
Amenities
7.63
While some amenities were well-received, concerns about missing snacks and bar service detracted from the score.
Value for Money
7.09
Expectations for value based on price were not met according to some reviews, leading to disappointment.
Food and Beverage
7.64
Breakfast quality declined from previous visits, affecting the overall perception of food services.
Overall Experience
8.11
Overall experience was positive but mixed due to several mentioned negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 16:45

Property Description

Luxurious Amenities
Experience luxury at its finest with a heated indoor pool, 24-hour fitness centre, and a rejuvenating spa & health club at Hilton Bournemouth.

Culinary Delights
Indulge in exquisite dining at Schpoons & Forx led by Head Chef Matt Budden. Enjoy the vibrant atmosphere of the open kitchen and savor a variety of culinary delights cooked in the tandoor and stone oven.

Spectacular Views
Relax and unwind at LEVEL8IGHT The Sky Bar while sipping on cocktails and enjoying panoramic sea views from the terrace. A perfect way to end your day in style.

Book now to experience the perfect blend of luxury, culinary excellence, and breathtaking views at Hilton Bournemouth.

Important information:

Kids swimming times are from 8am-11am and 3pm-6pm daily.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 15.50 per day.

Location

Guest Reviews

8
Based on 3101 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 8.1
Amenities: 7.63
Value for Money: 7.09
Food and Beverage: 7.64
Overall Experience: 8.11
E
emma • extended_group • gb
10
2026-03-07 • via Nuitee
L
Luther • couple • gb
7
Cons:

We were surprised to find it cost an extra £50 to bring our small puppy for our one night stay - this is quite literally the most expensive hotel if you have a dog.

I would recommend you book the Nici instead if you have a dog (rooms are slightly more expensive, but cheaper overall, and direct access to the beach).

2026-03-07 • via Nuitee
S
Stephen • couple • gb
7
Modern and a few little changes would be great!
Pros:

Modern, nice atmosphere.

Cons:

The bed. Strange clicking noise from thermostat in room

2026-03-07 • via Nuitee
J
Juan • couple • gb
10
Zapata
Pros:

Everything

Cons:

Nothing was all awesome, great staff everything nice

2026-03-06 • via Nuitee
E
Emily • couple • gb
4
Won’t be back
Pros:

The room was nice and location.

Cons:

The cost does not reflect the hotel. It’s very over priced for what it is. Room service charge is £5 to bring it to your room, the pizza oven was broken. There was hair in the sink. The L8 bar has closed down leaving a boring bar downstairs with limited menu choice. Very poor.

2026-03-05 • via Nuitee
J
Jemma • couple • gb
10
Pros:

The hotel was in the perfect location for our weekend away. Close to the beach and the BIC. The staff were friendly and helpful and our room was clean, spacious and comfortable.

Cons:

We happened to still be in the room when the cleaners came and then went out for the day. The cleaners didn't attempt to come back and replenish the tea, milk etc. But other than that we had a lovely time.

2026-03-05 • via Nuitee
H
Holiday • couple • gb
10
Pros:

All the facilities.

Cons:

NA

2026-03-04 • via Nuitee
M
Monika • couple • gb
5
2026-03-02 • via Nuitee
A
Allan • family_with_children • gb
8
Pros:

All very good. Clean rooms and comfortable.

Cons:

Hot breakfast was cold and bacon was undercooked

2026-02-28 • via Nuitee
I
Ian • couple • gb
8
Night out
Pros:

Breakfast is great 👍

Cons:

Bed to hard

2026-02-28 • via Nuitee
N
Nicola • solo_traveller • gb
2
Pros:

I like the fact the beach is so close.

Cons:

I paid in full before I arrived, yet still had to pay £50.00 holding fee. The sealant around the shower was/is mouldy (I work in property), the drainage hole to the shower is dirty and needs a good scrub, the tiles in the bathroom need re-grouting as they have mould growing, the curtains have stains on them, and I had to keep them closed, due to the big ugly dirty building I had for a view, the carpet has a big pink stain and there are no complimentary slippers, so had to keep socks on. One Towel in the room, I get the 1 guest 1 towel, but what if something happenes to the first one? Oh! Do the headache of go to reception etc etc....... There are no USB ports in the room, the pillows on the bed smell sweaty, room got cold as they turn the heating off through the night, and I caught a chill, and bed is old as makes noise. As staff walked around, no smiles or welcoming words, just stares. For the Hilton Hotel at £140.00 for the night, Very Poor.

2026-02-28 • via Nuitee
A
Amy • couple • gb
10
2026-02-27 • via Nuitee
R
Rodney Doyle • solo_traveller • gb
5
Disappointing
Pros:

Not a lot

Cons:

Breakfast…cold and bland

Understaffed and delays on food being cooked

Bar understaffed and service was awful

2026-02-26 • via Nuitee
B
Bethan • couple • gb
10
lush
Pros:

the location was amazing the rooms were so nice and lovely pool

Cons:

Paying extra for breakfast

2026-02-23 • via Nuitee
K
Kerry • couple • gb
7
A nice stay. A few improvements needed.
Pros:

Excellent location. The reception staff were friendly. Good quality ingredients for the cooked breakfast.

Cons:

The bed was two double beds pushed together. One side of the bed had a dip in it. The toilet flush would sometimes not work and take a long time to turn off. The restaurant area appears dated, chairs etc very worn.

2026-02-22 • via Nuitee
B
Borg • couple • mt
9
2026-02-22 • via Nuitee
J
Jenni_and_David_20_5 • Couples • Wiltshire, England
10
Amazing Spa Weekend Stay
Pros:

We had an amazing stay in an amazing suite with beautiful sea views. We stayed for Valentines 4 nights. We had booked as the hotel had the spa and tom was amazing and helped us book treatments and looked after us so well. We think the spa is the best part and loved swimming and relaxing. The treatments are really good and the wave bed is amazing. The hotel is old but the rooms are comfy and still good. The staff try to help and look after you and made sure we had a romantic welcome with proseco and swans and petals. It's a shame they don't have luggage service but least we know for next time. The room was amazing and we loved it we booked again for Xmas. The dinner was good too and not bad value. The staff tried being busy and not many on. We also had afternoon tea which was a highlight. Food was amazing and the cappuccino was really good. Would probably stop in for one next time. The staff put flowers in the room as soon as they arrived. The breakfast was really good with lots of pastries and huge chocolate croissants and plain ones. Lots of fruit and other bits cereals juices tea coffee. The omelette were really good. We did order eggs benedict which wasn't very warm but was very nice. The hot buffet was good but sometimes wasn't as hot as it could be due to the heat lamps. If they replaced them it would make it perfect. We can't wait to go back and have already booked treatments.

2026-02-18 • via Tripadvisor
H
Harry • solo_traveller • gb
7
Pros:

I booked this hotel after my booking fell through else where. The location is nice and central, the rooms are nice but the styling feels a bit cheap.

2026-02-14 • via Nuitee
R
Rosanna • couple • gb
9
2026-02-14 • via Nuitee
L
Lewis • couple • gb
10
Pros:

Was easy to get to. Walking distance from food places

2026-02-12 • via Nuitee