Dragon & Phoenix Hotel

Hotels
Independent
6.8 (44 reviews)
23-25, Jalan Toh Puan Chan, Kampung Jawa, Ipoh, Perak, 30300 , Ipoh , MY

Facilities

Free WiFi
24-hour front desk
Designated smoking area
Elevator
Free self parking

Review Highlights

Pros:
Helpful staff
Convenient location near transportation
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
4.38
The sheets were unclean and the bathroom had leaks, indicating poor cleanliness.
Service
7.85
The staff were fairly helpful when informed about checking out early.
Location
8.39
The hotel is conveniently located near Ipoh station.
Room Quality
5.34
Beds were threadbare, and lighting issues were present, indicating subpar room quality.
Amenities
7.37
Basic amenities are available but require maintenance.
Value for Money
6.83
Given the conditions, the value for the price paid was lacking.
Food and Beverage
7.38
Not mentioned in review, assumed standard quality for this hotel tier.
Overall Experience
6.85
The overall stay was disappointing due to room quality and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:15

Property Description

Designated Smoking Areas:

Enjoy the flexibility of designated smoking areas at Dragon & Phoenix Hotel, catering to all guests’ needs.

Convenient Amenities:

Benefit from a 24-hour front desk and an elevator for your comfort and ease. Free self-parking is available, ensuring a stress-free stay.

Proximity to Local Attractions:

Explore nearby attractions like Memory Lane Market, Ipoh Padang, and Masjid India Muslim, all just a short distance away. You'll be centrally located in the business district, close to popular landmarks.

Experience comfort and convenience at Dragon & Phoenix Hotel, your gateway to the vibrant city of Ipoh. Book now for an unforgettable stay!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

See all policies

Location

Guest Reviews

6.8
Based on 44 reviews
Cleanliness: 4.38
Service: 7.85
Location: 8.39
Room Quality: 5.34
Amenities: 7.37
Value for Money: 6.83
Food and Beverage: 7.38
Overall Experience: 6.85
J
J c
2
Nice people shame about the hotel
Pros:

the staff were fairly helpful when we told them we wanted to check out early. My parents have stayed in this hotel a lot over the years, unfortunately it has gone downhill and been neglected. The sheets were ironed but were brown making the bed feel unclean. The lights didn't work, the toilet leaked. The beds were also so threadbare you could feel the springs.

2025-09-22 via Nuitee
T
Tadashi
4
Pros:

Ipoh駅の近くと宿泊費の点からこのホテルを選択しましたが、たまたま私の部屋だけだと思いますが、シャワー機具の不良で温水は出ず、トイレの配管からは水漏れ。人を受け入れる前にしっかりと点検していただきたい。

2025-08-19 via Nuitee
M
Mahmoud
4
Pros:

The location is very good near to the city center and all shops
The parking is very easy and have so many lots for free.
The room is spacious and clean and the staff is nice.
However, the toilet is very bad with no bidet and need to fill gallon to flush the toilet.
They took RM20 as a deposit for AC remote which is quite new to me
Overall my experience is not recommending this hotel

2025-02-02 via Nuitee
V
Verified traveler
8
Comfortable, clean, and big with some mishaps
Pros:

Comfortable, clean and big with some mishaps. Only one outlet spot at a corner of the room so that’s quite inconvenient. The toilet and shower head was leaking.

2024-08-30 via Nuitee
M
Man Kit family_with_children
6
Pros:

The property requires a renovation, though it is centrally located!

2024-03-30 via Nuitee
H
Hou Chew
10
Pros:

Located at the center of city, walkable to nearby tourist hot spots.

2024-03-09 via Nuitee
S
Sammuel
6
Pros:

if for pricing cheaper should be ok, because same as budget hotel. but average pricing

2024-01-10 via Nuitee
N
Nam Khim
8
Cheap basic hotel in convenient location
Pros:

Basic hotel in a very central location. It's an old and dated hotel, furniture and sheets are old but clean. Bathroom is clean. For the price paid, can't really complain. Location is convenient for walking to the major tourist places downtown. Good if you want a cheap stay. A bugbear is there is no socket near the bed, so you can't charge and use phone in bed. No kettle provided but you can buy big bottled water for RM1 at the counter.

2023-08-23 via Nuitee
M
MING YU
6
No body washing package provided
Pros:

No body cleaning package provided, like tooth brush, sanitary package, tooth paste, bottle of water provide is an inconvenient if focus on a tourist living at this hotel.

2023-04-08 via Nuitee
J
Jens
8
Pros:

Quiet and clean, nearby railway and bus station

2022-11-05 via Nuitee
W
Wentian
6
Pros:

This was quite adequate for a 1-night stay to fill in a gap in my itinerary. It's spotlessly clean, and the rooms are huge, a welcome change from the designer hotels I'd been staying at the previous week. Bed was comfortable, aircon was almost too cold (you can't adjust), and the plumbing worked well. The decor is charmless, but at least it's simple, rather than ugly. Finally, the location is excellent, a few minutes walk from a bustling local dining and shopping area. My only complaint is that wifi didn't work at all. They said this was a temporary outage, but I'm not so sure - I didn't see a single router in the 3rd floor hallways. When you need to plan trips and make bookings, this becomes a deal breaker.

2022-09-05 via Nuitee
S
shah family
8
Pros:

just nice to sleep

2021-12-13 via Nuitee
E
Esther
10
棒棒。很满意
Pros:

很不错的住宿。。下次和朋友来还会再租。。又靠近市区。。

2019-08-15 via Nuitee
J
Jag
4
Wouldn’t recommend
Pros:

I wouldn’t recommend this hotel, especially to international travellers.

Firstly, when my taxi driver was dropping me off, he explained that the area that the hotel was situated in was a Chinese drugs den and not safe at all.

Secondly, the counter staff showed great surprise and delight in getting an international reservation - alarm bells began ringing.

And when entering my room, I found the furniture was worn and dated and the bed unclean. The bathroom was also dirty and had dripping taps. For a supposed non-smoking room, the air also wreaked of cigarette smoke. Immediately checked out.

2019-04-06 via Nuitee
M
masami
10
a spacious room, centrally located, helpful staff
Pros:

very friendly staff know where to eat (lots of places to eat in this area), called a taxi when we needed, walking distance to historical old town, Ipoh train station, night market, medan kidd bus terminal. If you use the bus from medan kidd, they will drop you at in front of Public bank which is just 1min walk from this hotel(the bus ride is just 4-5min from medan kidd). stayed at delux twin room with a big window, our room is very clean, spacious, nice and new hot water shower, great wifi connection,
with elevator. You can buy a big-sized bottled water for 1R at the front desk. If you want a basic and simple room, this is the perfect place to stay. We really enjoyed our stay and will definitely stay here again in the near future!

2019-03-12 via Nuitee
V
Verified traveler
8
Pros:

Sehr sauberes, gut geführtes Hotel mit Aufzug, dessen Charme vergangener Tage wohl verloren ging. Die Altstadt einerseits und der Nachtmarkt andererseits sind in ca. 15 Minuten fußläufig zu erreichen. Nettes, hilfsbereites Personal.

2019-01-09 via Nuitee
V
Visitor
6
Good Enough
Pros:

It’s a good enough hotel, quiet, comfortable on a reasonable price and oh and they have bath tub. Their soap is diluted and it’s dusty under the bed. Overall, it’s just fine •_•

2018-10-02 via Nuitee
N
Norazlin
8
Pros:

Good

2018-09-05 via Nuitee
I
isnel aljanatul mawa
8
Comfy stay
Pros:

So comfy.. Nearby local attraction n main area. Room is spacious for the whole family.

2018-06-19 via Nuitee
A
Abdul Majid
10
Very3 satisfied!!!!
Pros:

Cheap price for spacious family room...big free hotel parking at behind..kind and helpful receptionist i forgot her name...walking distance to mamak restaurant...peacefully place...overall is a nice place to stay...!!!!

2017-09-16 via Nuitee