Phi Phi Cliff Beach Resort

Hotels
7.2 (596 reviews)
279 Moo 7, Phi Phi Island, Muang Krabi , Phi Phi Don , th

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Beautiful views
Nice pool
Cons:
Very poor food options
Outdated facilities

Categories

Cleanliness
6.6
Common negative sentiments about cleanliness and maintenance, including mention of outdated facilities.
Service
8.06
Service quality is mixed; some found staff unfriendly while others praised their kindness.
Location
8.6
Location is praised by many for its view and proximity to beach activities.
Room Quality
7.06
Rooms are generally nice but are noted as aging and in need of updates.
Amenities
7.09
Amenities are considered lacking, with several issues noted including poor breakfast quality.
Value for Money
6.55
Value perception is low due to high prices compared to the quality of offerings.
Food and Beverage
5.6
Food quality received significant criticism, with many stating it was very poor.
Overall Experience
8.06
Overall experience is fair, but significant drawbacks noted about quality and maintenance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:19

Property Description

Luxurious Accommodation
Experience a 4-star stay at Phi Phi Cliff Beach Resort-SHA Plus, just 600 metres from Ton Sai Bay. Indulge in modern amenities including free WiFi, outdoor pool, and rooms with TV and en suite bathrooms. Some rooms even offer pool access for a touch of luxury.

Delectable Dining
Start your day with a delicious buffet breakfast served daily at the resort. Enjoy a variety of options to fuel up before exploring the beautiful surroundings of Phi Phi Don.

Convenient Services
Benefit from airport shuttle services offered by the hotel, making your arrival and departure hassle-free. Explore nearby attractions like Loh Moo Dee Beach and Runtee Bay with ease during your stay.

Ready to elevate your Phi Phi experience? Book your stay at Phi Phi Cliff Beach Resort-SHA Plus now!

Important information:

Please kindly beware of the monkey as there are a lot of wild monkeys in the hotel area.

Please note that there is a 3% charge when you pay with a credit card.

Please note that between 1 May 2023 and 15 October 2023, some hotel rooms are under construction.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KBV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for THB 1,740 per person per night when using an existing bed.
    People 4 years old and over stay for THB 600 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 596 reviews
Cleanliness: 6.6
Service: 8.06
Location: 8.6
Room Quality: 7.06
Amenities: 7.09
Value for Money: 6.55
Food and Beverage: 5.6
Overall Experience: 8.06
J
John • extended_group • gb
8
Paradise
Pros:

Location was perfect for us, hotel is set down the quite end of the beach a short walk away from the madness. It has an almost perfect virtually private beach to use and the pool is lovely up on the roof over looking the bay. If there are bad reviews dont let them put you off, rooms are large and clean with amazing views. Alough the design of the hotel is a little odd but adds to the character.

Cons:

The hotel doesnt serve alchohol, but this isnt an issue.

2026-04-18 • via Nuitee
B
BARBARA • family_with_children • it
4
Struttura fatiscente e pericolosa: peccato per il personale che meriterebbe di meglio
Pros:

l'unica nota positiva: il personale è molto disponibile e gentile; meriterebbero davvero di lavorare in condizioni ottimali, in una struttura all'altezza delle loro capacità!

Cons:

Purtroppo le foto sul sito non rispecchiano affatto la realtà. Nonostante l'hotel dichiari solo 7 anni di vita, appare vecchio e malandato.

I problemi sono ovunque: la sala colazione è all'aperto (si suda prima ancora di iniziare a mangiare) e presenta gravi perdite d'acqua con colonne visibilmente arrugginite. La pulizia è carente in tutta la struttura, spiaggia compresa, dove i lettini sono tenuti malissimo.

In camera la situazione non migliora: abbiamo dovuto dormire in letti separati; la doccia, seppur grande, era piena di calcare e malfunzionante. Abbiamo persino trovato uno scarafaggio. Inoltre, l’unico ascensore presente è lentissimo e fonte di continua preoccupazione.

La piscina, apparentemente bella, è pericolosa: diverse piastrelle sono staccate e mio marito si è tagliato un dito uscendo dall'acqua.

L’aspetto più deplorevole riguarda però il trattamento degli animali: nonostante i cartelli che invitano a rispettare le scimmie, abbiamo visto il personale colpirle con fionde e pistole a gommini. Un comportamento crudele e ingiustificabile contro cui abbiamo dovuto protestare più volte.

SCONSIGLIO vivamente questa struttura a chiunque cerchi igiene, sicurezza e rispetto per l'ambiente.

2026-04-07 • via Nuitee
A
Anish • couple • np
10
2026-04-05 • via Nuitee
S
Shiva • couple • au
10
Great trip, great place to stay. Close to pier.
Pros:

Breakfast was ok. Lots of options but ready made options not too tasty. Continental options all available.
Enjoyed the balcony.

Cons:

Bed was a little hard.

2026-04-05 • via Nuitee
H
Harshil • couple • in
10
2026-03-31 • via Nuitee
N
Nikolaj Holm • couple • dk
8
2026-03-31 • via Nuitee
T
thomas • couple • de
1
Tut euch selbst ein Gefallen und bucht dieses Hotel nicht !
Pros:

Die Aussicht in die Bucht .

Cons:

Das Hotel ist sehr in die Jahre gekommen und man hat dort das Gefühl man wäre an einem Lost Place. Der Flur zu den Hotelzimmern liegt direkt am Felsen und ist daher sehr dunkel und verlassen, man muss aufpassen das man nicht von Affen angegriffen wird. Das ganze Hotel weist darauf hin, das man die Türen u. Terrasse immer geschlossen halten muss da sonst Affen ins Zimmer kommen. Unser Zimmer hat zudem nach Chlor oder Ähnliches gerochen was das Atmen in der Nacht erheblich erschwert hat. Wir waren nur eine Nacht dort und haben dann das Hotel gewechselt.

2026-03-28 • via Nuitee
A
Adamos • family_with_children • pl
1
Pros:

Nic

Cons:

Nie odpisują na maile

2026-03-26 • via Nuitee
K
Keshav • couple • au
10
Pros:

Place was amazing and loved all the facilities. With big rooms

2026-03-25 • via Nuitee
R
Rafał • couple • pl
8
2026-03-24 • via Nuitee
P
PRESTON • solo_traveller • gb
10
Pros:

Pool room fantastic

2026-03-23 • via Nuitee
M
Mohsen • family_with_children • gb
10
Pros:

Everything

Cons:

Noting

2026-03-23 • via Nuitee
D
Dim87 • extended_group • fr
8
2026-03-23 • via Nuitee
N
Nuno • couple • pt
1
2026-03-22 • via Nuitee
G
Graham • extended_group • gb
9
2026-03-22 • via Nuitee
O
Oliver • couple • ch
9
2026-03-22 • via Nuitee
M
Melanie • extended_group • at
1
2026-03-22 • via Nuitee
A
Alan • couple • au
8
2026-03-15 • via Nuitee
O
olga • couple • lv
9
2026-03-14 • via Nuitee
A
Alan • couple • au
8
2026-03-12 • via Nuitee