Palace Suites Heritage Hotel - Adults Only

Hotels
9.8 (354 reviews)
Narodni trg 13 , Split , hr

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Cons:
TV signal issues
Some noise from the vicinity

Categories

Cleanliness
9.64
The property was extremely clean and well presented, indicating high cleanliness standards.
Service
10
All staff were friendly and welcoming, demonstrating excellent service.
Location
10
Perfect location for exploring Split, central to all attractions.
Room Quality
9.84
Rooms were spacious and comfortable, with some positive mentions about upgrades.
Amenities
9.64
Good amenities such as breakfast options and a complimentary bottle of wine.
Value for Money
9.64
Overall value seemed high given the cleanliness, service, and location.
Food and Beverage
9.64
Breakfast was described as excellent with a good variety.
Overall Experience
10
Overall stay was fab, nothing to dislike, indicating a great experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:09

Property Description

Luxurious Accommodation
Palace Suites, located next to the UNESCO-protected Diocletian's Palace, offers luxuriously equipped rooms with flat screen TVs, king-size beds, and free WiFi. The blend of ancient stone and modern furniture creates a unique ambiance, complemented by Brazilian hardwood floors.

Central Location
Experience the vibrant atmosphere of Split's Main Square right outside your window, with charming cafés, operas, concerts, and shops. The breathtaking historical architecture surrounds the hotel, immersing you in the city's rich culture and history.

Dining and Convenience
Start your day with a full buffet breakfast in the Breakfast Lounge, and explore various cuisines at nearby restaurants. With amenities like air conditioning, minibar, and a safe in every room, Palace Suites ensures a comfortable and convenient stay.

Book now to indulge in luxury and immerse yourself in Split's rich cultural tapestry at Palace Suites.

Important information:

Please note that the hotel is located in the pedestrian zone and is not accessible by car. Hotel parking is set at 7-8 minutes walking distance from the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: SPU

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.8
Based on 354 reviews
Cleanliness: 9.64
Service: 10
Location: 10
Room Quality: 9.84
Amenities: 9.64
Value for Money: 9.64
Food and Beverage: 9.64
Overall Experience: 10
B
Bob couple nl
9
2026-01-19 via Nuitee
V
Victoria couple us
10
Our stay was great!
Pros:

Breakfast was great! Magdalena was amazing and so helpful!

Cons:

Only thing that could have been better is breakfast going a little later

2026-01-19 via Nuitee
M
Maiken couple de
10
Alles in allem top
Pros:

Die Lage ist super, zentraler geht nicht
Trotzdem ruhig. Das Frühstück war sehr reichhaltig.

Cons:

Das Zimmer war fast ein bisschen kalt klimatisiert

2026-01-19 via Nuitee
J
Joan couple us
7
I was a nice stay!
Pros:

Staff, breakfast, area surrounding the hotel

Cons:

No door on bathroom

2026-01-19 via Nuitee
M
Matthew couple au
8
Great place to stay.
Pros:

Location was excellent, and the room was nice. breakfast was good.

Cons:

Nothing to report, was a great place.

2026-01-19 via Nuitee
S
Susanna extended_group fi
9
Tilavat huoneet ja loistava sijainti.
Pros:

Loistava sijainti, erittäin tilavat ja hiljaiset huoneet. Hyvä aamupala. Henkilökunta järjesti aamiaspaketit, kun meillä oli aikainen lähtö, myös lentokenttäkuljetus järjestyi kätevästi. Hotellin eteen ei pääse autolla, mutta laukkujenkin kanssa kujilta pääsee ihan sujuvasti autotielle.

Cons:

Dupleksissa huomiona, että kylpyhuone on avoin tila ylätasanteella ja myös wc on avotilassa. Itse huone ei ole yhtä tilava kuin delux-huoneet, joissa on myös oleskelutila.

2026-01-19 via Nuitee
L
Leyson couple es
10
Pros:

Que te reciban con botella de vino, el desayuno, poder entrar a la 1 pm, y todos los detalles para que te sientas bien

Cons:

La TV no tenía señal y al pasar el 31 de diciembre en esta ciudad, esperaba poder ver imágenes de fin de año en canales como BBC etc

2026-01-02 via Nuitee
R
rafael couple us
10
2025-11-26 via Nuitee
H
Helen couple gb
10
A fab stay in a beautiful hotel!
Pros:

The property is located in the main square so extremely convenient for the sights of Split - we were able to walk everywhere we wanted to, including up Marjan hill and to the ferry departure point for our visit to Hvar. We found the hotel to be extremely clean, the staff were all friendly and welcoming and the breakfast choice was excellent. We were gifted a room upgrade on arrival to a luxury suite with a view over the city, which was very much appreciated. The room was huge and so comfortable - thank you to the hotel for the upgrade!

Cons:

There was nothing that we didn’t like about the hotel - everything was just great!

2025-11-24 via Nuitee
M
martine couple fr
9
Bon confort. Et calme
Pros:

Personnel très agréable
Très bien situé

2025-11-18 via Nuitee
E
ERWIN ALBERTO couple cl
9
Pros:

Amplitud de la habitación

Cons:

Recepción y salón del desayuno algo pequeñas.

2025-10-26 via Nuitee
A
Ann couple gb
8
Perfect location. Lovely modern, clean hotel.
Pros:

The property is in a perfect location for exploring Split and all it has to offer. Central to everything, brilliant. It is also walking distance (if you’re relatively fit) to the ferry to visit Hvar etc. The bus station can be accessed easily also to visit places such as Trogir.
The property was also extremely clean and well presented. Lovely breakfast. A complimentary bottle of red wine is also waiting for you when you arrive which is a really nice touch. Clean towels each day and also bed made etc.

Cons:

Our particular room was on the same floor as reception and the breakfast room. This meant it could be a little noisy in the mornings as staff prepared the food and breakfast room.
As the entrance is situated in a small narrow street, this meant our room didn’t really have much natural light as window faced the wall of the building across the narrow street. No view whatsoever. The air conditioning units were also on the exterior wall just below our window so there was a constant noise like a small aircraft which made it difficult to sleep.
The air conditioning unit inside the room was above the bed which meant a draught in your eyes. Aircon equalled sore eyes, window open equalled noise from air conditioning unit units.
All that said, if these things wouldn’t affect you then this is a perfect place to stay.

2025-10-24 via Nuitee
T
TheHonestTravellerrr Couples United Kingdom
10
Superb Location & Venue for Split Break
Pros:

Arrived and quick booking in at reception. Very friendly, helpful & gave us maps and said ask anything whilst staying.

Our room was clean, spacious & had all we needed for 4 nights.

Bathroom has a great shower & bed was twins pushed together. Was very comfy and the air con easily adjustable re temps & underfloor heating.

Breakfast is in the small dining room next to the reception and was simple but done really well.

I had cereals (which included options of muesli / corn flakes / granola and some other options.

Milk options also varied, including full / semi / Soya / Coconut etc

Bread options also fresh each day along with yogurts, fruit and scarmbled eggs, fried eggs and some other hot options.

The location of the hotel is outstanding.

We got a Bolt cab from the airport to the hotel on the way in but having read the in room hotel booklet, decided to book their transfer back.

Oddly, the room booklet is clearly out of date as it says its transfers are 35 euros.

When booked at the hotel reception though, they said it was 50.

Very odd considering the wording attached in thephoto says this sort of price should be considered a fraud 😆

Having been transferred by Leon (who reception booked) i have no complaints as he was outstanding and a very engaging and professional driver.

Thank you Leon!

May I suggest the hotel updates its booklet though 👍

2025-10-19 via Tripadvisor
N
NIGEL couple gb
10
Comfortable stay in excellent location
Pros:

Excellent location overlooking main square but also with excellent sound insulation.
Very clean.

Cons:

Breakfast area is a little tight ... no surfaces for plates etc. while serving.

2025-10-19 via Nuitee
V
Victoria couple gb
10
Lovely hotel, staff and location
Pros:

Location is excellent
Right in the centre of the Old Square
Perfect to explore the area

Cons:

N/A

2025-10-14 via Nuitee
M
Margret Osk couple is
10
2025-10-12 via Nuitee
J
Jane family
8
Pros:

Pain to park

2025-10-11 via Nuitee
N
Neil couple gb
10
Excellent hotel, excellent location gorgeous city
Pros:

Location was right in centre of Old Town.

Cons:

Nothing

2025-10-11 via Nuitee
S
Sarah
10
Pros:

Lovely hotel in an excellent location.

2025-10-10 via Nuitee
J
Janelle couple au
8
The apartments were right on the main square. The included breakfast was great and reception helped us store our luggage
Pros:

Central location.

2025-10-07 via Nuitee