Americas Best Value Inn & Suites-Boise

They lied about having a pool and I couldn't understand the staff. I don't speak Spanish or there form of English. The tv only had basic channels??? To cheap to have a tv service for more channels or offer some.

The front desk attendants were less than friendly or pleasant. Seemed to dislike their job very much in no hurry to attend to guests found the stepped away sign up on 3 attempts to speak w them (including at 8:15 AM during checkout to return the $50 cash deposit that was required for incidentals)
The bathroom was dirty the Kleenex box holder was rusted beyond use, drapes were shredded in many of the rooms as viewed from outside. There was NO carpeting in room. Could use a definite touch up to bring it up to minimal standards.

Qué cuando regrese en la noche mo habias disponibilidad y que no tienen as censor o elevator

The TV doesn't function properly. There was a MURDER across the hall from us. Any complaints or questions about a discount or refunds are met with total indifference

A working tv

We were woken up at 2am by loud noises in the hall, then a rap on our door. We were mostly asleep so we didn’t answer, and a few seconds later the door is actually opened! Thankfully, we had the safety latch on, and the door couldn’t open all the way, so the door was then closed. More loud voices and noise. We are freaked out that someone just knocked on our door and walked in our room, so we turn on the lights and call the front desk. No answer so we leave a voicemail. My husband then called 911 because now we are even more scared. Then we get another knock on the door, which my husband answers and there’s a man at the door telling us that the hotel’s system is down and they are going to all the guests rooms and asking the names of the persons who the rooms are rented out to. Remember, this is 2am. Really sucky.

Turns out the night staff somehow thought our room was empty and double booked it. They did not knock on every door to see who was in there… just ours.

We should at least gotten room service

No opening windows to allow in fresh air.

The rooms were filthy

TV needs to sit higher or be mounted. Cleanliness needs much improvement.

Older property with limited parking and rooms need updsting

Staff sucks

I literally feel catfished by the photos of this place. Ever read a novel where the protagonist stops at the run down seedy hotel they’re sure is a former crime scene? That’s how I felt walking down the hall to my room.

This was bad. So bad I couldn’t even sleep I was so icked out. This place was grimy. You walk down a poorly lit hall with a super low drop ceiling, the smell of the staffs dinner pungent and thick in the air. It was so thick in fact I could still smell it in my clothes 7 hours after I left. It was bad.

The room looked sort of like the pictures in a way the woman who chain smokes hard , drinks hard, has gone through five husbands and likely will on day be on the receiving end of a Narcan shot use to be the prom queen in high school. Sure there’s a resemblance but in no way does she look the same. Room itself was… okayish. It 100% was questionable and I’m more than glad I didn’t have a black light on me. My plug for my charge fell out of the outlets which is both annoying and potentially a fire hazard or shock risk. You could not control the tool temperature only the speed of the fan so I got to freeze all night. There was a beat up fridge and microwave. One of the lights didn’t work. The bathroom was the worse… it was cracked down the middle and I couldn’t tell if the yellow blob in it was something they used to try to repair it or if it was something the prior guest coughed up and left. There wan no toiled paper… just facial tissue. The mirror frame was peeling. There was mildew everywhere. Where they had the nonslip surface in the tub, it was literally black with dirt around its border. I ended up putting down one of the bath towels into the tub to even attempt to shower because it was so nasty.

The biggest joke is I guess the building may have been owned by Hilton at some point and they still had the Hilton stickers on the mirror talking about how the bathroom was “sanitized” for the guests safety. The heck you say…

My room heater didn’t work as the control knob was broken

The people in the room next to us were up all night playing there music very loud and the front desk would not pick up the phone at all. It was so bad we will not stay there agine