Stay! Hotel Boardinghouse

Hotels
8.4 (5791 reviews)
Kreuzweg 12 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great breakfast
Convenient location
Cons:
Concerns about cleanliness
Expensive breakfast
Not the best surrounding area

Categories

Cleanliness
6.31
Multiple mentions of dirty conditions and complaints about cleanliness.
Service
9.28
Several reviews highlight friendly and helpful staff.
Location
8.32
Conveniently located near bus terminal but noted as not the most attractive area.
Room Quality
8.77
Comments indicate rooms are spacious, clean, and well-equipped.
Amenities
9
Good amenities with coffee in rooms and Turkish restaurant nearby.
Value for Money
7.76
Breakfast noted as expensive, affecting perceived value.
Food and Beverage
9.11
Overall positive feedback on breakfast quality and variety.
Overall Experience
8.68
Experience generally positive despite some mentioned flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:17

Property Description

Centrally Located Aparthotel in Hamburg

Comfortable Rooms with Modern Amenities
Experience a stay at Stay! Hotel Boardinghouse with comfortable beds, a laptop safe, and a flat-screen TV with free SKY channels. Enjoy a private bathroom with a shower, hairdryer, and a complimentary bottle of water upon arrival.

Artistic Decor and Unique Design
Admire the Israeli artist Uriel Cazes' pictures and Jull's wall art throughout the hotel. Immerse yourself in a creative and unique atmosphere during your stay.

Convenient Breakfast and Nearby Attractions
Start your day with breakfast available daily until noon. Explore nearby attractions like the Speicherstadt district and the Inner Alster Lake, both just over a kilometer away. Book now and experience the best of Hamburg at Stay! Hotel Boardinghouse.

Important information:

When traveling with pets, please note that an extra charge of 15€ per pet, per night applies. Please note that a maximum of 2 pets are allowed. There is no weight limit for the pets.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 4 years old stay for € 15 per person per night when using an existing bed.
    Children from 5 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 5791 reviews
Cleanliness: 6.31
Service: 9.28
Location: 8.32
Room Quality: 8.77
Amenities: 9
Value for Money: 7.76
Food and Beverage: 9.11
Overall Experience: 8.68
M
Michael • family_with_children • de
9
2026-03-14 • via Nuitee
M
Mutze • couple • de
8
2026-03-14 • via Nuitee
Łukasz • family_with_children • pl
10
2026-03-14 • via Nuitee
G
Granath • solo_traveller • se
9
2026-03-14 • via Nuitee
A
Anna • couple • de
8
Pros:

Zimmer und Ausstattung waren top

Cons:

Um das Hotel herum war es abends etwas gruselig.

2026-03-13 • via Nuitee
J
Jeff • family_with_children • tw
7
Pros:

room and location is good

Cons:

breakfast need to improve

2026-03-13 • via Nuitee
N
Norbert • couple • de
8
Pros:

ruhiges zimmer schönes badezimmer

Cons:

die lage sehrdreckig vor dem hotel sonntag morgen sehr viele junkies auf dem weg zum bahnhof.

2026-03-13 • via Nuitee
R
Romano • solo_traveller • ch
5
Pros:

Freundliches Personal

Cons:

Die Umgebung ist der blanke Horror!

2026-03-12 • via Nuitee
T
TZUCHIN • family_with_children • tw
9
2026-03-11 • via Nuitee
J
Jolante • couple • de
6
2026-03-11 • via Nuitee
A
Agata • family_with_children • pl
10
Pros:

Czystość, lokalizacja, wygłuszenie pokoi, bardzo pomocny personel w recepcji.

Cons:

Trochę zamieszania w restauracji podczas śniadania. Wiele stolików było zarezerwowanych i mieliśmy problem ze znalezieniem wolnego stołu. Gdy zajęliśmy zarezerwowany stolik Pani z obsługi bardzo głośno poinformowała nas o tym zwracając uwagę pozostałych gości(zrobiło się nam trochę niezręcznie). Gdy zapytaliśmy gdzie zatem możemy usiąść odpowiedziała, że juz nie musimy się przesiadać. Nie było y problemu, gdyby zrobiła to dyskretnie. Trochę niekomfortowo się poczuliśmy.

2026-03-10 • via Nuitee
J
Jasmin • family_with_children • de
7
2026-03-10 • via Nuitee
A
Anna • couple • de
8
Hotel bardzo centralnie położony, ale też w bardzo nie bezpiecznej części Hamburga . W okół hotelu tylko bezdomni oraz ć
Pros:

Bardzo miła obsługa hotelu

Cons:

Łóżka były bardzo nie wygodne a do tego cały czas się rozjeżdżały, nie było możliwości spać razem bo się dosłownie przesuwały i ślizgały.

2026-03-10 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-03-09 • via Nuitee
N
Nili • family_with_children • tr
10
Pros:

Otelin merkez durağa yakınlığı çok iyiydi.

Cons:

Otelin etrafındaki insan kalitesi çok kötü eşimle.felmesem korkardım ve bu detayı geçmiş yorumlarda hiç görmedim. Belediye veya devlet buna nasil.izin veriyor anlamadık sanki baska bir Almanya.

2026-03-09 • via Nuitee
W
Werner • couple • de
1
2026-03-08 • via Nuitee
Z
Zeno • couple • de
8
2026-03-08 • via Nuitee
L
Luis Fynn • couple • de
10
2026-03-08 • via Nuitee
N
Nicole • family_with_children • at
10
Pros:

Sehr nettes Personal, immer freundlich und hilfsbereit

2026-03-08 • via Nuitee
U
Udo • family_with_children • de
9
Pros:

Geräumiges, sauberes Zimmer, sehr freundliches Personal, fantastisches Frühstück. Wenige Gehminuten vom Hauptbahnhof entfernt.

Cons:

Nichts

2026-03-08 • via Nuitee