Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Garden
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Dust in rooms
Hard mattresses
Room issues not addressed

Categories

Cleanliness
8.31
Some reviews indicated dust in the room; however, most found it generally clean.
Service
9.08
Staff are consistently described as friendly and helpful across multiple reviews.
Location
9.12
The hotel is praised for its excellent location, being close to shops and public transport.
Room Quality
8.37
Mixed sentiments; while some rooms were considered comfortable, others lacked amenities.
Amenities
8.6
Good amenities noted, although there were mentions of dust and hard mattresses.
Value for Money
9.06
The hotel is deemed to offer outstanding value, often exceeding expectations.
Food and Beverage
8.91
Breakfast and food quality received positive feedback from several reviews.
Overall Experience
8.98
Guests had a generally enjoyable stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:48

Property Description

Welcome to The Osborne Hotel, your cozy 2-star retreat in Jesmond, Newcastle!

Comfortable Accommodation: Each of our 22 guest rooms is equipped with modern amenities including a TV, radio, and en suite bathroom. Enjoy complimentary tea and coffee making facilities during your stay.

Delicious Dining Options: Start your day with a hearty full English breakfast or savor Italian cuisine at Florence, our on-site restaurant offering a variety of dining choices.

Convenient Location: Explore the stunning Jesmond Dene just a short stroll away, or take a quick drive to the bustling Newcastle city center. With free Wi-Fi and limited parking, your stay with us will be both comfortable and convenient.

Book now and experience the charm of The Osborne Hotel!

Important information:

Please note breakfast will be served between 8:00 and 10:00 on Saturday and Sunday.

All credit cards used to pay for advanced purchase rates will need to be presented on arrival.

When booking 5 rooms or more, different policies and additional supplements will apply.

Please note that public parking is limited and available on a first come, first served basis.

Please note that this property has no elevator & no ground floor rooms.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NCL

Location

Guest Reviews

8.8
Based on 3282 reviews
Cleanliness: 8.31
Service: 9.08
Location: 9.12
Room Quality: 8.37
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 8.91
Overall Experience: 8.98
R
Robert LG • solo_traveller • gb
10
2026-08-29 • via Nuitee
R
richard • solo_traveller • gb
10
Pros:

Very friendly staff . Good breakfast . Clean rooms . Good facility's. Nice quiet location

Cons:

Evening buses . Not to reliable . But zone taxis quiet reasonable.

2026-08-28 • via Nuitee
H
Helen • solo_traveller • gb
10
2026-08-25 • via Nuitee
M
Malcolm • solo_traveller • gb
9
Pros:

Lovely staff and great room. Very clean. Breakfast also good value.

2026-08-23 • via Nuitee
P
Paul • solo_traveller • gb
8
2026-08-23 • via Nuitee
G
Glenn • couple • gb
10
Fantastic
Pros:

Staff are fantastic, breakfast is lovely and the hotel is spotless

Cons:

Nothing

2026-08-21 • via Nuitee
R
Réka • solo_traveller • hu
8
Great value for the price, recommended.
Pros:

The staff is extremely friendly and helpful; whenever I needed something, they took care of it right away.
The place is really clean and offers great value for the price.
The breakfast was fine.

Cons:

-

2026-08-21 • via Nuitee
S
Stéphanie • couple • fr
10
2026-08-20 • via Nuitee
G
Graham • solo_traveller • gb
8
Good value and close to Jesmond facilities.
Pros:

Single room for a quick overnight stay so did the job and good value for what I paid

2026-08-19 • via Nuitee
T
Tim • solo_traveller • gb
8
2026-08-19 • via Nuitee
M
Mehmet • solo_traveller • tr
10
2026-08-19 • via Nuitee
B
Bryan • solo_traveller • ie
8
2026-08-18 • via Nuitee
I
Isabelle • solo_traveller • be
8
Proximité Newcastle pour le ferry et beaucoup de restaurants dans le coin
Pros:

Accueil tres sympathique
Staff super gentil et aidant
Petit dejeuner tres copieux

Choix varié de restaurants dans la rue
Proximité Newcastle pour le ferry DFDS

Cons:

Pas beaucoup de choix de petit dejeuner
Pas de formule buffet mais uniquement formule menu
Surtout English breakfast....
Cela manquait de fromages, yaourt et fruits...

Bruit de la route, impossible de fermer les fenêtres

2026-08-17 • via Nuitee
E
Elly • solo_traveller • gb
6
2026-08-17 • via Nuitee
D
David • solo_traveller • gb
10
Excellent stay nice location and easy to find. Parking was not a problem at the back of the hotel.
Pros:

Excellent breakfast and the room was small but adequate bathroom shower was lovely and clean. Staff was very friendly.

Cons:

Nothing really

2026-08-16 • via Nuitee
C
Checkett • solo_traveller • gb
9
Peaceful comfatable good location and the staff were polite and professional
Pros:

The property was clean quiet good parking and close to all amenities

Cons:

N/a

2026-08-14 • via Nuitee
D
Debbie • solo_traveller • gb
8
Pros:

The location was good. The bed was comfortable and breakfast was lovely. The receptionist was really lovely she couldn't do enough.

Cons:

The toilet was not clean and the receptionist had to clean it. The tv needed replacing as it was very old and made strange noises.

2026-08-14 • via Nuitee
P
Paul • solo_traveller • gb
10
2026-08-13 • via Nuitee
P
Paul • solo_traveller • gb
10
2026-08-13 • via Nuitee
T
Tracey • solo_traveller • gb
8
2026-08-12 • via Nuitee