Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Dust in rooms
Hard mattresses
Room issues not addressed

Categories

Cleanliness
8.31
Some reviews indicated dust in the room; however, most found it generally clean.
Service
9.08
Staff are consistently described as friendly and helpful across multiple reviews.
Location
9.12
The hotel is praised for its excellent location, being close to shops and public transport.
Room Quality
8.37
Mixed sentiments; while some rooms were considered comfortable, others lacked amenities.
Amenities
8.6
Good amenities noted, although there were mentions of dust and hard mattresses.
Value for Money
9.06
The hotel is deemed to offer outstanding value, often exceeding expectations.
Food and Beverage
8.91
Breakfast and food quality received positive feedback from several reviews.
Overall Experience
8.98
Guests had a generally enjoyable stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:48

Property Description

Welcome to The Osborne Hotel, your cozy 2-star retreat in Jesmond, Newcastle!

Comfortable Accommodation: Each of our 22 guest rooms is equipped with modern amenities including a TV, radio, and en suite bathroom. Enjoy complimentary tea and coffee making facilities during your stay.

Delicious Dining Options: Start your day with a hearty full English breakfast or savor Italian cuisine at Florence, our on-site restaurant offering a variety of dining choices.

Convenient Location: Explore the stunning Jesmond Dene just a short stroll away, or take a quick drive to the bustling Newcastle city center. With free Wi-Fi and limited parking, your stay with us will be both comfortable and convenient.

Book now and experience the charm of The Osborne Hotel!

Important information:

Please note breakfast will be served between 8:00 and 10:00 on Saturday and Sunday.

All credit cards used to pay for advanced purchase rates will need to be presented on arrival.

When booking 5 rooms or more, different policies and additional supplements will apply.

Please note that public parking is limited and available on a first come, first served basis.

Please note that this property has no elevator & no ground floor rooms.
Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NCL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 2976 reviews
Cleanliness: 8.31
Service: 9.08
Location: 9.12
Room Quality: 8.37
Amenities: 8.6
Value for Money: 9.06
Food and Beverage: 8.91
Overall Experience: 8.98
M
matthew • couple • gb
8
2026-03-21 • via Nuitee
J
John • solo_traveller • gb
9
2026-03-21 • via Nuitee
L
Lindsey • solo_traveller • gb
9
Pros:

Comfortable bed .Good shower .Good location .
Good breakfast Very friendly staff

Cons:

Nothing

2026-03-21 • via Nuitee
M
Mary • couple • gb
10
Great hotel in Jesmond, would definitely stay again
Pros:

We booked just one night. It was a super choice . We got a lovely welcome from Laura on Reception who gave us some tips on exploring the city. Rooms were really comfortable and clean, and great value. Rooms had a TV and kettle which is always welcome. Breakfast was great too.

Cons:

Nothing

2026-03-21 • via Nuitee
E
Ester • solo_traveller • it
7
2026-03-21 • via Nuitee
R
Rutledge • family_with_children • gb
8
2026-03-20 • via Nuitee
W
Wirralians • solo_traveller • gb
9
Economical stay in a good location.
Pros:

Location is great. Easy to reach by metro (some may not like the 9-10 minute walk). Plenty of great eating and drinking within 10 minutes' walk in a great mix of wealthy suburbia and studentland.
The cooked breakfast was nice (albeit the scrambled egg was more like a rolled up omelette). Booked slots to help kitchen staff are fine by me. I would have preferred more choice of cereal.
Room was quiet, facing the side road. Bed was comfortably firm.

Cons:

Room carpet was basic and showed every grain of dirt, especially around the skirting boards and desk.

2026-03-19 • via Nuitee
G
Gordon • solo_traveller • gb
7
2026-03-17 • via Nuitee
P
Paul • family_with_children • gb
8
Pros:

Good for this price point. Nice new bathroom. Lovely lady on Reception in the afternoon allowed us to leave our car ahead of check in. Great service also from waitress at breakfast

2026-03-17 • via Nuitee
T
Tracy • extended_group • gb
9
Good location, great breakfast, really friendly staff.
2026-03-16 • via Nuitee
J
Julia • couple • gb
7
Pros:

Great location with car parking. Rooms very clean and tasty breakfast. Staff were friendly. Good value for money.

Cons:

Decor in rooms quite dated and tired looking.

2026-03-16 • via Nuitee
J
John • extended_group • gb
8
Exactly what we needed for a weekend visiting in Newcastle.
Pros:

This hotel is in the very fancy student accomodation area of Jesmond so ideal for anyone visiting their children at the university or working at the university. The staff are lovely and welcoming and the hotel is spotlessly clean. It is just away from the very lively student bars and restaurants further up Osborne Road so relatively quiet.
There is a cosy little bar area and good breakfast available.
5 -10 minutes walk to metro station. 15 to University campus.

2026-03-16 • via Nuitee
K
Kolleen • extended_group • gb
7
2026-03-15 • via Nuitee
M
mark • couple • gb
7
Great budget hotel, good location
Pros:

Great friendly staff

Cons:

Average breakfast

2026-03-15 • via Nuitee
S
Sian • couple • gb
10
Pros:

Staff were super friendly and helpful, breakfast was great too

Cons:

Shower was a bit low for me!

2026-03-14 • via Nuitee
A
Anthony • solo_traveller • gb
9
Very good, clean hotel, good breakfast
2026-03-13 • via Nuitee
D
David • family_with_children • gb
10
Very please
Pros:

Good

2026-03-12 • via Nuitee
G
Gil • extended_group • es
8
2026-03-12 • via Nuitee
H
Hanifa • solo_traveller • gb
8
Very pleasant!
Pros:

I was very impressed by the kindness of the two members of staff that looked after me. Laura and Steven were absolutely amazing! My booking included breakfast for two days; however, I forgot it would be Ramadan and I would be fasting. Laura and Steven went above and beyond to make me a very early meal to begin my fast, despite not being the chef. They made sure I was okay and comfortable throughout my stay. I truly appreciate their professionalism!

2026-03-12 • via Nuitee
A
Alison • solo_traveller • gb
9
Pros:

Very helpful staff. Good breakfast. Excellent value for money

2026-03-11 • via Nuitee