Embassy Suites by Hilton Kansas City Olathe

Hotels
Embassy Suites Hotels
9.2 (292 reviews)
10401 South Ridgeview Road , Olathe , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast options
Cons:
Cleanliness issues
Old furniture

Categories

Cleanliness
8.03
Room cleanliness received mixed reviews, noting stains and old towels, leading to a lower score.
Service
10
Numerous positive comments regarding staff friendliness and helpfulness.
Location
9.5
Convenient location with many nearby food options mentioned.
Room Quality
8.54
Rooms were spacious and comfortable, but some furniture was noted as old.
Amenities
9.49
Praise for the pool, hot tub, and breakfast offerings, indicating strong amenities.
Value for Money
9.02
Overall good value due to positives, even with some cleanliness issues.
Food and Beverage
9.48
Positive feedback on food options and breakfast, including omelets and drinks.
Overall Experience
9.53
General satisfaction noted with intent to return, despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:07

Property Description

Luxurious Accommodation
Embassy Suites by Hilton Kansas City Olathe provides upscale lodging in Olathe. Each room features a flat-screen TV, a cozy seating area, and a convenient coffee machine. The private bathrooms offer a touch of elegance for your stay.

Convenient Amenities
Guests can unwind at the on-site bar or utilize the dry cleaning services available at the property. Whether for leisure or business, the hotel ensures a comfortable and hassle-free experience for all visitors.

Ideal Location
Situated just 26 km from Kansas City and 40 km from Kansas City Airport, Embassy Suites Kansas City/Olathe offers a strategic location for travelers. Don't miss the chance to explore nearby Lawrence, located only 38 km away.

Book now for a memorable stay at Embassy Suites by Hilton Kansas City Olathe!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 292 reviews
Cleanliness: 8.03
Service: 10
Location: 9.5
Room Quality: 8.54
Amenities: 9.49
Value for Money: 9.02
Food and Beverage: 9.48
Overall Experience: 9.53
T
Telile family_with_children us
9
2026-05-20 via Nuitee
K
Kamilah couple us
10
Great views great food great time
Pros:

The rooms

Cons:

I love it

2026-05-20 via Nuitee
J
John couple us
4
Sub standard for the exorbitant price.
Pros:

The room was big.
The shower had hot water.

Cons:

I’m very disappointed, an establishment like this does not support our military and give any kind of veterans Discount!
For that reason alone, I will never use your facilities again or your services of any sort.
We have used the La Quinta many times and a few other places and for the money, there are many places that are just as good and in many case's hands down better.

I support our military and I support business that support our military and if you don’t do that, then you have lost any support I would give you!
On top of that, the free breakfast, the majority of the stuff that was supposed to be hot was cold. There was no creamers for coffee. There was sugars, but no creamers. Also there was no milk, or apple juice only orange juice at the time we were there.
I probably would not even send an email on normal circumstances, but there was just too many things that added up that brought me to this point.
For the cost of that room, the bed sucked to say the least it was very uncomfortable. The room itself was not clean very well.
When we first walked in the lighting situation is screwed up.
You have to turn the switch on by the door to get the lights to come on in the bedroom, but if you don’t know this, you’re walking in the bedroom trying to find the light switch, stumbling around, trying to figure out how to get in and out of the bedroom without killing yourself.
Then when we did get the lights on we found bobby pins hair clips laying on the floor so that tells me that it’s a good possibility the floor was not even swept after the last person was in there which brings me to the conclusion that the entire room was probably not cleaned properly and it’s very very disturbing that paying over $300 for a room for one night, that the room wasn’t clean properly.
The shower it’s nice that you have the bottles of shampoo and conditioners and stuff attached to the wall. It would be however nice that if you quit wasting water.

2026-05-17 via Nuitee
M
Miryekta couple us
8
Really nice overall
Pros:

Nice breakfast, spacious room

Cons:

Adequate coffee cups

2026-05-15 via Nuitee
D
Delwin couple us
10
2026-05-14 via Nuitee
R
roxannef428 Business
10
Amazing statf
Pros:

We had a work trip and due to a mix up we had to get rooms last minute. Keila at the front desk was kind, helpful, and accommodating! She is part of the reason we keep coming back to this location for work, staff always goes above and beyond and this time around Keila was that for us.

2026-05-12 via Tripadvisor
S
Shayla solo_traveller us
10
2026-05-02 via Nuitee
L
lieven extended_group be
9
2026-04-12 via Nuitee
B
Brandi family_with_children us
10
2026-04-06 via Nuitee
M
Michelle couple us
9
2026-04-01 via Nuitee
S
Shana family_with_children us
10
Pros:

This hotel was awesome on every aspect. Every staff member we encountered was nice, friendly and stopped what they were going to answer questions. The room was very spacious and loved that the bedroom was off by itself from the sitting/kitchenette area. The bathroom was very big too. The price was in line with every other hotel we've booked in that area and the room was much nicer. The breakfast was out of this world - first I've had so many hot selections and the cook will make you your own omelet.

Cons:

I honestly don't have a single negative thing to say about this hotel.

2026-03-30 via Nuitee
M
Matthew couple us
9
Pros:

Clean, quiet

Cons:

Na

2026-03-29 via Nuitee
L
lovellp2017 Solo travel Montvale, New Jersey
8
Decent business hotel
Pros:

Decent hotel for business travel with plenty of free parking. It's located close to many eateries and highways. However, there is no disturbance from traffic. The staff at breakfast work very hard to serve and clean up.

The two reasons I give it 4 stars are:
1. The window screen in my bedroom was ruptured and could not be rolled up or down.
2. I spent four nights here and the wake-up calls did not go through even once. Somehow, they were not able to identify or fix the issue for four days.

2026-03-18 via Tripadvisor
S
Selma family_with_children us
7
Staff was great!
Pros:

Very clean. Modern

Cons:

Lack of occasional chair in bedroom. Couch was hard to get out of. Cushions sunk in. Mattresses were hard not a good night’s sleep.

2026-03-17 via Nuitee
C
Courtney family_with_children us
7
I would’ve paid extra somewhere else to sleep more comfortably.
Pros:

It’s a very nice hotel, so a little expensive. I liked the restaurant onsite and the indoor pool although it was very busy so we didn’t get a chance to use the hot tub. Breakfast was decent but I felt rushed with all the people in there, not really the hotels fault though.

Cons:

The thinnest pillows I’ve ever used. The bed was not very comfortable and I woke up with a headache. I had driven 10 hours that day and only wanted a good nights sleep so I was disappointed.

2026-03-15 via Nuitee
Владимир solo_traveller bg
10
2026-03-09 via Nuitee
Владимир solo_traveller bg
10
2026-03-05 via Nuitee
K
Kevin couple us
8
2026-03-02 via Nuitee
K
kristen couple us
10
2026-02-23 via Nuitee
C
Chad solo_traveller us
9
2026-02-13 via Nuitee