Hotel Condes de Castilla

Hotels
8.2 (764 reviews)
José Canalejas, 5 , Segovia , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and attentive service
Comfortable rooms
Good amenities for families
Cons:
Cleanliness issues in some areas
Limited food variety
Accessibility problems with room layout

Categories

Cleanliness
7.53
Some reviews mentioned cleanliness issues, specifically mentions of dirty beds and surfaces.
Service
9
Many reviews praised the attentive and friendly staff, enhancing the overall experience.
Location
9.04
Multiple reviews highlighted the excellent location near popular attractions.
Room Quality
7.99
The rooms were generally comfortable, although some reviews mentioned issues with accessibility.
Amenities
8.52
Amenities received positive feedback, particularly regarding dog-friendliness and pool facilities.
Value for Money
7.98
Value perceived as good, though some noted that breakfast options were limited.
Food and Beverage
7.53
Reviews mentioned limited variety in the restaurant menu and breakfast options.
Overall Experience
8
Overall experiences were positive, with many guests expressing a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:56

Property Description

Historic Charm and Modern Comfort
Experience the perfect blend of history and luxury at Hotel Condes de Castilla. Stay in a beautifully restored 13th-century palace, just steps away from Segovia Cathedral and Plaza Mayor Square.

Elegant Accommodations
Indulge in air-conditioned rooms featuring free Wi-Fi, flat-screen TVs, and stylish decor with vibrant accents. Relax in the comfort of wooden floors, a minibar, and a modern bathroom stocked with toiletries.

Culinary Delights and Prime Location
Savor Spanish cuisine at the elegant on-site restaurant or explore nearby tapas bars. With the aqueduct and Alcazar within walking distance, our hotel's central location makes it the ideal choice for your Segovia adventure.

Book now to immerse yourself in the rich history and modern comforts of Hotel Condes de Castilla.

Important information:

Guests arriving by car are allowed to drive through the pedestrian-only zone to the door of the hotel. If you need more information about road access in Segovia, you are welcome to contact Hotel Condes de Castilla before arrival.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 764 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8
M
mimi • solo_traveller • ma
7
Pros:

Está justo en la plaza mayor y se puede hacer todo a pie

Cons:

Que había muchas escaleras

2026-05-16 • via Nuitee
D
Darlyn • couple • es
10
Todo excelente
Pros:

Ubicación súper céntrica, el personal muy amable

Cons:

Nada negativo

2026-05-15 • via Nuitee
J
Jon • couple • es
8
Amabilidad y comodidad en el centro de Segovia
Pros:

El restaurante del hotel muy recomendable. La habitación cómoda y espaciosa. El hilo musical todo un descubrimiento y el personal es muy atento y amable. Muy cerca de la catedral y la plaza mayor.

2026-05-12 • via Nuitee
A
azucena • solo_traveller • es
10
2026-05-11 • via Nuitee
M
Miguel • solo_traveller • es
5
2026-05-11 • via Nuitee
D
Diego • solo_traveller • es
8
Pros:

La ubicacion

Cons:

No tenia nevera

2026-05-08 • via Nuitee
O
ortiz revert • solo_traveller • es
10
Pros:

Todo en general

2026-05-07 • via Nuitee
P
Pablo Alonso • solo_traveller • gb
10
Pros:

The hotel Condes de castilla, was could not accomodate us due to renovations. But they transferred our booking to hotel spa La casa mudejar. It was lush pretty, full of character building in and out. Our bedroom was very pretty, confortable, clean, spacious room. Right by the cathedral and town centre, full of amenities.
We had a very nice stay.

2026-05-07 • via Nuitee
R
Raquel • extended_group • pt
6
2026-05-07 • via Nuitee
J
javier • solo_traveller • es
7
Pros:

La ubicación y las recepcionistas

Cons:

Todo bien

2026-05-07 • via Nuitee
D
Diego • couple • es
8
Bien situado
Pros:

Su situación

Cons:

Un poco mal insonorizada

2026-05-04 • via Nuitee
E
excaterra • solo_traveller • es
9
Pros:

El personal del hotel muy amables.

2026-05-03 • via Nuitee
T
txofer • solo_traveller • es
9
2026-04-27 • via Nuitee
F
Frischauf • solo_traveller • at
9
Pros:

Ok, fine

Cons:

...

2026-04-25 • via Nuitee
M
Moises • family_with_children • es
10
me encanto este hotel
Pros:

era la tercera vez que me alojo en este hotel y me encanta los chicos de recpcion muy amables y simpaticos , la habitacion grande , baño grande , y buenas vistas , con una ubicacion buenisima al lado plaza mayor y catedral de segovia , camas comodas , todo perfecto y bien comunicado para mi este hotel supero todo

2026-04-20 • via Nuitee
B
Boni • solo_traveller • ar
10
Pros:

Nos adjudicaron La casa mujedar porque Condes de Castilla estaba en refacciones. Excelente hotel, el personal muy amable. Nos ayudó la recepcionista para hacer trámites para nuestro próximo vuelo. Muy buena ubicación y muy lindo hotel

Cons:

Todo estuvo perfecto, no tengo nada que decir

2026-04-16 • via Nuitee
B
Buil Cantarero • couple • es
8
2026-04-12 • via Nuitee
S
SANDRINE • solo_traveller • fr
9
Pros:

Situation idéale ,central pour découvrir la ville, facile d'accès depuis la gare routière à pied ou en bus depuis la gare ferroviaire.
L'hôtel est charmant et le personnel agréable.

2026-04-11 • via Nuitee
J
Javier • couple • es
9
Pros:

La situacion, al lado de la Plaza Mayor

2026-04-10 • via Nuitee
R
Rafael • extended_group • es
10
2026-04-09 • via Nuitee