WoodSpring Suites Augusta Fort Eisenhower

Hotels
•
WoodSpring
6.5 (232 reviews)
2115 Noland Connector , Augusta , US
+1 706-792-1212

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location / close to everything
Quiet and relaxing for some guests
Helpful/friendly staff (several mentions)
Clean & secluded (reported by some guests)
Cons:
Poor cleanliness: moldy smell, hair on sheets, sticky floors
Room maintenance failures: broken AC, noisy/nonfunctional bathroom light, faucet issues
Inconsistent / unresponsive management and front desk (no answer to calls, refund issues)
Reported staff misconduct/unsafe interaction involving an employee named Priscilla

Categories

Cleanliness
3
Multiple reports of poor cleanliness: hair on sheets, moldy/bad smells in bathrooms, sticky floors — cleanliness was a clear negative in several reviews.
Service
9
Mixed but often praised staff (several reviewers called staff helpful and kind, with one specific shoutout), though there are serious service failures reported (unresponsive desk/phone, denied requests, and a concerning interaction involving an employee named Priscilla).
Location
10
Consistently positive: described as 'very close to everything' and 'buena ubicación' — location is a clear strength.
Room Quality
2.5
Multiple room-related failures: broken AC, loud/nonfunctional bathroom light, hair on bedding, faucet issues and other maintenance problems reported across reviews.
Amenities
6.5
Standard quality for this hotel tier
Value for Money
5
Several guests complained about price and poor value given cleanliness and maintenance issues; refund/cancellation and communication problems also hurt perceived value.
Food and Beverage
6.5
Standard quality for this hotel tier
Overall Experience
9.5
Mixed overall but polarized: some guests report quiet, relaxing stays and praise staff, while others experienced severe issues (cleanliness, maintenance, staff availability). Many satisfied guests highlight the positive aspects, resulting in a relatively high overall score among those reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Modern and Comfortable Accommodations
WoodSpring Suites – Augusta/Fort Gordon offers modern and comfortable rooms with flat-screen TVs and private bathrooms. Some rooms even feature a cozy seating area for relaxation.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour front desk at the property, ensuring assistance is always available whenever needed during their stay.

Nearby Attractions
Located close to Augusta State University and Fort Gordon, as well as being just a short distance from Augusta Regional at Bush Field Airport, WoodSpring Suites is the perfect choice for travelers looking to explore the area.

Book now for a delightful stay at WoodSpring Suites – Augusta/Fort Gordon!

Important information:

For stays of 7 nights or more: The property will charge a USD 1.43 linen fee per night.

Please note accommodations does not include cookware or utensils. They are available at the property for a nominal fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AGS

Location

Guest Reviews

6.5
Based on 232 reviews
Cleanliness: 3
Service: 9
Location: 10
Room Quality: 2.5
Amenities: 6.5
Value for Money: 5
Food and Beverage: 6.5
Overall Experience: 9.5
S
Shepherd • solo_traveller • us
6
Very close to everything
Pros:

It was quite and relaxing

Cons:

N/a

2026-10-17 • via Nuitee
T
Toni • extended_group • us
1
Awful
Pros:

nothing

Cons:

Priscilla made my guest feel very concerned that they didn't even stay the entire duration of travel. She followed her onto the elevator and proceeded to be on the phone with a guy making my guest feel as though she was arranging something to happen this is how my visitor felt . I had to pay for another hotel for my guest due this

2026-10-15 • via Nuitee
K
kitoria • couple • us
10
Amazing staff enjoyed my stay !
Pros:

Clean & secluded. Great staff

2026-10-14 • via Nuitee
K
kitoria • couple • us
10
2026-10-14 • via Nuitee
K
kitoria • couple • us
10
2026-10-14 • via Nuitee
R
Ralqueshea • extended_group • us
1
2026-10-13 • via Nuitee
T
Travis • solo_traveller • us
8
2026-10-12 • via Nuitee
C
Christian • solo_traveller • us
8
2026-10-08 • via Nuitee
S
Sarah • couple • us
3
2026-10-07 • via Nuitee
C
Chantele • solo_traveller • us
9
2026-09-18 • via Nuitee
C
Constance • solo_traveller • us
10
2026-09-09 • via Nuitee
V
Victoria • couple • us
9
2026-09-07 • via Nuitee
I
Izetta • solo_traveller • us
10
2026-08-23 • via Nuitee
D
Donnie • couple • us
7
2026-08-19 • via Nuitee
G
Gabryonne • couple • us
1
2026-08-07 • via Nuitee
J
Jeffalyn • solo_traveller • us
10
Pros:

Staff was very helpful

Cons:

Nothing not 2 like

2026-07-21 • via Nuitee
M
Mamadou • couple • us
1
Definitely wouldn’t be back
Pros:

Nothing/Terrible but (Priscilla)

Cons:

The first room we were given the AC wasn’t working. There was also hair on the bedsheets. Second room, the bathroom light made a awful loud sound & we couldn’t use it at all because of it. Understand it’s not a 5 star hotel but everyone deserves to at least have a cleanly room with working AC & lights. Front Desk lady I believe her name was Priscilla, she apologized for the trouble and was very kind and did her best to make our stay as good as it could get. Shoutout to her.

2026-07-13 • via Nuitee
C
Cynthia • family_with_children • us
9
Do better
2026-07-13 • via Nuitee
T
Tameka • couple • us
1
Pros:

Nothing

Cons:

Everything the building smells really bad it was mold in the bathroom and nothing worked

2026-07-12 • via Nuitee
K
Karen • couple • us
1
Power was out for over 10 hours:( super hot and musty in there so we had to leave the area
2026-07-11 • via Nuitee