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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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BBQ facilities
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Dry cleaning
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Street parking
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Shared lounge/TV area
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Board games/puzzles
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Special diet menus - on request
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Snack bar
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Lockers
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Outdoor furniture
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Homestay Hotel offers elegantly designed rooms with marble bathrooms, flat-screen TVs, and complimentary Wi-Fi. Request for hairdryers and ironing facilities to enhance your stay.
Delicious Breakfast Options
Start your day with a delicious breakfast spread including full English or continental options, freshly baked croissants, a variety of cereals, juices, cheeses, and cold meats.
Convenient Location
With a short walk to Hounslow Central underground station and easy access to Heathrow Airport and Twickenham Stadium, Homestay Hotel is the perfect choice for both leisure and business travelers.
Book now to experience luxury and convenience at Homestay Hotel.
A deposit may be required at the property.
Location
Guest Reviews
The hotel is designed to deliver a decent night's sleep on the way to or from Heathrow - and that's exactly what it does. Apart from the size of rooms/bed/bathroom (see below), it's one of a few regular Hounslow Central hotels I rely on (depending on price at the time). It's clean; there's a kettle for tea/coffee; fresh towels; comfortable bed ... and a stone's throw from Hounslow Central Tube station (+ local pubs/restaurants/supermarkets).
There's no room to swing a cat in the rooms. But what you get is reasonable quality at a (sometimes) reasonable price in an (almost) unbeatable location. I happily return when travelling.
The staff was extremely polite and good. She was an Indian lady "Pradeep". She was so nice. As we arrived, she immediately provided drinking water, some biscuits, cookies, etc. A fan was also provided due to the London Heat Wave. The room was comfortable for a family of 4. The hotel bar-restaurent was closed due to lack of customers or other reasons but there were so many restaurents and bars nearby that this was not a matter. There was a market, mall and many shopping place nearby. The bus stand was only about 150m away so communication wise it was excellent. The train station was also very near so reaching Heathrow Airport or going to London City was not all a problem.
Nothing as such. I liked the Hotel.
Nothing
Room were very congested
Nothing
This was one of the worst experiences I have ever had with a hotel.
Before booking, I was told that I could choose a late check-in. However, there was no clear information stating that the hotel closes its doors at midnight and cannot accept guests after 12:00 AM.
What makes this even more confusing is that it is still possible to make a reservation for the same night at 12:04 AM, despite the hotel claiming they cannot check guests in after midnight. This is misleading and creates false expectations for guests.
When I returned to the hotel the following day to resolve the situation, I was told that I would have to pay an additional £120 if I wanted to stay. I found it completely unreasonable to be asked to pay extra because of a situation that resulted from the hotel’s own policies and lack of clear communication.
The hotel also charged my card even though a member of staff had previously told me that I would not be charged because the issue was the hotel’s fault. When I contacted the hotel afterwards, the administrator was rude, unprofessional, and refused to take responsibility, instead blaming me for the entire situation.
The lack of transparency, misleading booking process, and poor customer service made this an extremely disappointing experience. I would not recommend this hotel to anyone, and I hope the management reviews both its policies and the way guests are treated.
The place was clean, organised. Friendly staff! Great location to pop to the shops, and the public transport was easy to use, we headed to Wembley and central London and both took less than 90 mins. Private parking out the front (for 1 car only but we got the space so very happy).
Nothing it was great!
Something in matters eaching to much
Nth car park to far
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