Holiday Inn Express & Suites Victoria-Colwood by IHG

Hotels
•
Holiday Inn Express
8.1 (590 reviews)
318 Wale Road , Victoria , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Clean and comfortable rooms
Cons:
Inconsistent cleaning service
Slow elevator

Categories

Cleanliness
7.56
Several mentions of cleanliness being lacking, such as dirty gloves left in the room and inconsistent cleaning service.
Service
8.53
Positive comments on staff being accommodating and friendly, although some concerns about overall service.
Location
8.57
Guests appreciated the location, indicating it was nice and convenient.
Room Quality
8.02
Rooms are described as large, clean, and comfortable, with some issues noted about the cleaning service.
Amenities
8.05
Amenities like the breakfast were appreciated, although some food items were noted as not being adequately replenished.
Value for Money
8.01
Guests feel that the hotel is satisfactory for the price, but some found it overpriced for condition.
Food and Beverage
7.56
Food quality received mixed reviews, with some enjoying breakfast and others finding it poor.
Overall Experience
8.53
Overall sentiments were positive, though some negative aspects were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:06

Property Description

Modern Accommodations
Experience comfort and convenience at Holiday Inn Express & Suites Victoria-Colwood. Our air-conditioned rooms are equipped with all the essentials including a flat-screen TV, refrigerator, microwave, and coffee maker. Relax in a cozy seating area and refresh in the private bathroom with complimentary toiletries.

Complimentary Amenities
Start your day with a delicious hot breakfast on us. Benefit from our 24-hour front desk assistance and take advantage of free on-site parking. Whether you're here for business or leisure, we've got you covered with our complimentary services.

Relaxation and Recreation
Unwind by taking a dip in the pool or keep up with your fitness routine at our on-site fitness center. Enjoy the perfect blend of relaxation and activity during your stay with us.

Book your stay at Holiday Inn Express & Suites Victoria-Colwood for a seamless and enjoyable experience.

Important information:

Please note that swimming pool access is limited to 45 minutes. Guests are required to book a swimming time at the front desk.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 590 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.57
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.53
N
Nwokeka • family_with_children • ca
10
Awesome
Pros:

The breakfast was very good ,I will refer your hotel any day to friends and family ... You exceeded our expections.
The kids loved the stay .

Cons:

The internet only was almost not existent but we still enjoyed ourselves

2026-02-10 • via Nuitee
J
Jo Check • family_with_children • ca
9
2026-02-08 • via Nuitee
R
Raymund • family_with_children • ca
8
Good and bad experience
Pros:

The hotel is clean and the room is big and very nice and some of the staff are really nice

Cons:

The key card was not working at that time so it's a little bit inconvenient for the guest to always notify staff so we could use the elevator and access our room and I notice the morning staff in the breakfast area is a little bit rude and unhappy did not smile or say anything and 1 staff almost run me over with the cart that she is pushing did not even stop or anything

2026-01-27 • via Nuitee
R
Robert • couple • ca
10
2026-01-26 • via Nuitee
K
Kayla • solo_traveller • ca
10
2026-01-25 • via Nuitee
D
Dawn • couple • ca
3
Will not stay here again.
Pros:

Location was nice

Cons:

Staff were not that accommodating at all

2026-01-21 • via Nuitee
H
Haiyuan • family_with_children • cn
7
2026-01-20 • via Nuitee
B
Bert • solo_traveller • ca
10
2026-01-20 • via Nuitee
K
Kazem • extended_group • ca
8
2026-01-19 • via Nuitee
R
Rahel • family_with_children • ca
9
Pros:

The pool and gym.

Cons:

The coffee machine in the room don't work.

2026-01-19 • via Nuitee
U
Ugiagbe K • family_with_children • ca
10
Perfect
Pros:

Well trained staff

Cons:

Nothing

2026-01-19 • via Nuitee
O
Olukayode • couple • ca
8
2026-01-19 • via Nuitee
D
Donn • family_with_children • ca
10
Had fun. Very clean and comfy stay.
Pros:

Yummy breakfast.

Cons:

My kids were looking for bacons. Hopefully there's variety of breakfast each day. Just a suggestion.

2026-01-19 • via Nuitee
G
Gloria • couple • ca
7
2026-01-19 • via Nuitee
N
NATALIA • family_with_children • ca
8
confotable
Pros:

location

Cons:

insumos para el desayuno

2026-01-19 • via Nuitee
A
Amanda • family_with_children • ca
8
2026-01-19 • via Nuitee
M
Muskan • couple • ca
4
2026-01-19 • via Nuitee
J
Jonathan • family_with_children • us
8
2026-01-19 • via Nuitee
A
Alla • family_with_children • us
10
2026-01-19 • via Nuitee
J
Jane • extended_group • us
9
2026-01-19 • via Nuitee