Holiday Inn Express & Suites Victoria-Colwood by IHG

Hotels
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Holiday Inn Express
8.1 (608 reviews)
318 Wale Road , Victoria , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Clean and comfortable rooms
Cons:
Inconsistent cleaning service
Slow elevator

Categories

Cleanliness
7.56
Several mentions of cleanliness being lacking, such as dirty gloves left in the room and inconsistent cleaning service.
Service
8.53
Positive comments on staff being accommodating and friendly, although some concerns about overall service.
Location
8.57
Guests appreciated the location, indicating it was nice and convenient.
Room Quality
8.02
Rooms are described as large, clean, and comfortable, with some issues noted about the cleaning service.
Amenities
8.05
Amenities like the breakfast were appreciated, although some food items were noted as not being adequately replenished.
Value for Money
8.01
Guests feel that the hotel is satisfactory for the price, but some found it overpriced for condition.
Food and Beverage
7.56
Food quality received mixed reviews, with some enjoying breakfast and others finding it poor.
Overall Experience
8.53
Overall sentiments were positive, though some negative aspects were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:06

Property Description

Modern Accommodations
Experience comfort and convenience at Holiday Inn Express & Suites Victoria-Colwood. Our air-conditioned rooms are equipped with all the essentials including a flat-screen TV, refrigerator, microwave, and coffee maker. Relax in a cozy seating area and refresh in the private bathroom with complimentary toiletries.

Complimentary Amenities
Start your day with a delicious hot breakfast on us. Benefit from our 24-hour front desk assistance and take advantage of free on-site parking. Whether you're here for business or leisure, we've got you covered with our complimentary services.

Relaxation and Recreation
Unwind by taking a dip in the pool or keep up with your fitness routine at our on-site fitness center. Enjoy the perfect blend of relaxation and activity during your stay with us.

Book your stay at Holiday Inn Express & Suites Victoria-Colwood for a seamless and enjoyable experience.

Important information:

Please note that swimming pool access is limited to 45 minutes. Guests are required to book a swimming time at the front desk.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 608 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.57
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.53
M
Manny • family_with_children • ca
3
Pros:

The location and free parking space

Cons:

Bunch of stuff broken in room example toilet need to be fix, shower handle fell off, tv not working properly

2026-05-20 • via Nuitee
M
Mark • couple • ca
10
Easy stay, all good. Not affordable unless perhaps you got a rate.
Pros:

Ideal location, didn't get to the breakfast on time.

Cons:

I thought the price was ridiculous!

2026-05-18 • via Nuitee
A
Amanda • solo_traveller • ca
9
2026-05-15 • via Nuitee
L
Lawrence • family_with_children • us
9
2026-05-15 • via Nuitee
F
Frédéric • solo_traveller • fr
8
Pros:

Chambre vaste et confortable, piscine, parking gratuit sur place, personnel aimable

Cons:

Manque de place au petit déjeuner, douche et serviettes indisponibles dans la piscine, emplacement dans une zone commerciale un peu éloignée pour visiter Victoria.

2026-04-22 • via Nuitee
P
Pen & Ken • solo_traveller • ca
10
2026-04-20 • via Nuitee
M
Michelle • solo_traveller • ca
10
2026-04-16 • via Nuitee
J
Jack • family_with_children • ca
10
Pros:

The area, cleanliness and staff. Breakfast

2026-04-07 • via Nuitee
수정 • family_with_children • kr
8
2026-04-06 • via Nuitee
T
Tara • family_with_children • ca
8
Great Stay
Pros:

Close to Venue

Cons:

Slow elevator but glad we had one

2026-04-06 • via Nuitee
D
Debora • couple • ca
8
2026-04-01 • via Nuitee
T
Theresa • family_with_children • ca
9
2026-03-30 • via Nuitee
M
Mohinder • family_with_children • ca
8
The staff was wonderful. Breakfast was hot and many choices
Pros:

The room was spacious. Clean and comfortable. Kids enjoyed indoor pool.

Cons:

Only one elevator. Very slow. The breakfast area is too small. Not enough tables to accommodate guests.

2026-03-29 • via Nuitee
A
Arlene • solo_traveller • ca
9
2026-03-23 • via Nuitee
G
Granger • family_with_children • ca
9
2026-03-20 • via Nuitee
J
janice • family_with_children • ca
9
Pros:

Good location for getting out of Victoria towards the east coast of the island. Very clean & nice staff.

2026-03-17 • via Nuitee
A
Alison • family_with_children • ca
8
2026-03-16 • via Nuitee
L
Lisa • family_with_children • ca
10
Agréable
2026-03-03 • via Nuitee
N
Nwokeka • family_with_children • ca
10
Awesome
Pros:

The breakfast was very good ,I will refer your hotel any day to friends and family ... You exceeded our expections.
The kids loved the stay .

Cons:

The internet only was almost not existent but we still enjoyed ourselves

2026-02-10 • via Nuitee
J
Jo Check • family_with_children • ca
9
2026-02-08 • via Nuitee