Phi Phi Hotel

Hotels
Independent
8.4 (117 reviews)
129 Moo 7, T. Ao-nang, Ton Sai Bay, Ko Phi Phi, Krabi, 81000 , Ko Phi Phi , TH

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Scuba diving nearby
Breakfast available (surcharge)
Safe-deposit box at front desk

Review Highlights

Pros:
Proximity to pier
Old hotel charm for short stays
Kind and helpful staff
Cons:
Rude staff
No lift
Malfunctioning AC
Poor room conditions

Categories

Cleanliness
5.8
Mixed reviews about cleanliness, with some guests finding it satisfactory and others mentioning maintenance issues.
Service
3
Most guests reported rude staff and lack of assistance, resulting in a poor service rating.
Location
5.5
The hotel's proximity to the pier was appreciated, but the lack of a lift may deter some guests from choosing this location.
Room Quality
4
Guests experienced issues with the room, including malfunctioning AC and run-down conditions.
Amenities
5
No specific mentions of amenities in the reviews provided.
Value for Money
5
Guests suggested exploring other options for longer stays due to perceived shortcomings.
Food and Beverage
5
Breakfast quality was criticized, with suggestions to eat outside the hotel.
Overall Experience
4.4
Mixed reviews with strong negative feedback on staff attitude and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-21 22:41

Property Description

Outdoor Pool and Complimentary Wi-Fi
Enjoy the outdoor pool and stay connected with complimentary wireless internet access during your stay at Phi Phi Hotel.

Concierge Services and English Breakfasts
Take advantage of concierge services and start your day right with daily English breakfasts available at a fee at Phi Phi Hotel.

Ideal Location Near Beach and Attractions
With Ton Sai Beach and Tonsai Pier just steps away, Phi Phi Hotel's convenient location also offers proximity to Maya Bay and other popular attractions.

Book now to experience beachfront relaxation and top-notch amenities at Phi Phi Hotel in Ko Phi Phi.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KBV

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

8.4
Based on 117 reviews
Cleanliness: 5.8
Service: 3
Location: 5.5
Room Quality: 4
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 4.4
3
399maryiab Solo travel
8
No lift
Pros:

Old hotel 300 meters to the pier. No lift in the building so better to avoid up floors. The breakfast was weak. Better to eat outside. The staff was kind and helpful. For short stays this hotel is a smart choice but if you are planning more than 2-3 days better to check more options.

2025-04-10 via Tripadvisor
A
ashrayi Friends getaway
2
Rude staff / AC not working in hot weather
Pros:

I would strongly recommend to skip this hotel. We checked in on 18 March 2025 afternoon - the staff was very rude at check in.

They assigned us a room on the 5th floor and said there's no lift and they can not help us with our heavy luggage. The AC in the room was not working - even after setting it on the lowest temperature. The rooms are really run down and not well maintained.

Please avoid staying here

2025-03-18 via Tripadvisor
M
Mireya friends
10
Pros:

For the price, this place was perfect. The location was a two minute walk from the pier.

2024-11-13 via Nuitee
V
Verified traveler
10
Top hotel close to jetty
Pros:

Great location, really well looked after property and friendly staff.

2024-10-26 via Nuitee
M
Mark
10
Pros:

We had a good stay. Very friendly staff. Very convenient location.

2024-09-16 via Nuitee
L
Laura partner
10
Pros:

Amazing location - 2 mins walk from the pier and the centre but the hotel is up a street away from the noise so perfect place to stay. Would stay here again! It includes breakfast vouchers but the breakfast wasn’t great. Just skip the vouchers and try one of the food places nearby instead!

2024-07-15 via Nuitee
B
Bruno
6
Pros:

Hotel was nice, but you can hear everything in the other rooms. No privacy in that concern.

2024-07-03 via Nuitee
S
sévrine
6
Pros:

La localisation était parfaite, proche du port pour les excursions et de la rue animée!
Le personnel était très gentil et serviable:)
Le lit était très dur à notre goût et la chambre vraiment mal insonorisée. Nous entendions les gens dans les chambres voisines la nuit…! Très bon choix pour la localisation et si vous comptez vous coucher tard

2024-05-28 via Nuitee
M
Mayra family
10
Pros:

This property is right in the middle of things you walk out and you’re where the shopping and dining is. Free breakfast and friendly staff.

2024-04-21 via Nuitee
M
Michael partner
6
Pros:

If you’re looking for a great priced hotel that is a couple minutes walk from the pier this is definitely the place to pick out. Everything worked great the water pressure was awesome, but just a heads up if you’ve never been to phi phi, literally everything is walkable and this hotel is greatly placed for that.

2024-04-20 via Nuitee
E
Ellie
10
Pros:

Stayed here for a 2nd time, as always great hotel, had all of the amenities that i needed like a fridge/tea making facilities in the room. Security guards were very helpful when i had an electric issue during the night. would recommend and i will be staying again

2024-04-18 via Nuitee
4
491juli_nl Family es
6
Poor Hotel
Pros:

The location of the hotel is good, the hotel staff is not very decisive and professional, it seems like they are practicing, the hotel itself is old, lacks maintenance, NO ELEVATOR, we reached the fourth floor and my wife was on crutches due to a foot accident. It was an odyssey. spacious rooms, not very clean. Poor breakfast, little hygiene on the tables. And is it next to the pool.

2024-04-13 via Tripadvisor
E
Eric partner
8
Pros:

Nice pool and close to the pier

2024-04-10 via Nuitee
M
Mark
8
Pros:

Clean. Polite staff. Horrible view on the slams if your windows are not facing the ocean )

2024-04-04 via Nuitee
K
Katryn friends
6
Pros:

Staff are not friendly, breakfast subpar and lumpy pillows

2024-04-01 via Nuitee
R
RAFAL partner
10
Pros:

Very good

2024-03-31 via Nuitee
M
Monique
10
Great hotel
Pros:

Well first of all, so greatful for the pool! The ocean was not the bes for swimming on both sides.. i stayed here to take a dive course. Hotel staff is great. No elevator so be prepared for stairs. They help with luggage. Buffet was alright. Right in the center if town so its very convenient to go out and explore.

2024-03-26 via Nuitee
P
Petrina
10
Perfect spot
Pros:

Very good location, perfect with sea view.good value with breakfast included.

2024-03-26 via Nuitee
C
Cinderella partner
10
Pros:

It is in a great area, in the middle of the action and a lot of restaurants, shops, currency exchange, boats, etc.

2024-03-13 via Nuitee
N
Nicole partner
10
Pros:

Lovely all around. Great pool. Decent breakfast. Very close to everything needed but because they are one lane back from the Main Street it feels very quiet and tranquil!

2024-03-12 via Nuitee