WoodSpring Suites Augusta Riverwatch

Hotels
•
WoodSpring
5.8 (255 reviews)
2995 Riverwatch Parkway , Augusta , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Laundry
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Friendly staff / good customer service
Pet-friendly
AC worked
Convenient location
Some guests reported clean stays
Cons:
Serious cleanliness issues (mold, roaches, filthy rooms)
Uncomfortable/cheap beds
Broken or malfunctioning items (stove, TV remote)
Low water pressure / no hot water in shower
Bad odors / smells
Missing reception / long wait times
Perceived poor value / overpaid

Categories

Cleanliness
2
Consistently reported as poor: multiple guests cited mold in sinks, roach/bug infestation, filthy floors, gross sheets and towels and overall unsanitary rooms.
Service
9
Mixed but frequently praised: several reviews specifically call out friendly, helpful reception/staff and great customer service, although a few guests reported no one at reception or long wait times.
Location
9.5
Mentioned repeatedly as a strength: convenient location and pet-friendly policy are cited as primary pros by many guests.
Room Quality
3
Numerous complaints about room condition: cheap/uncomfortable beds, persistent odors, sticky floors, visible dirt, broken or damaged items and general disrepair.
Amenities
4.5
Mixed/negative mentions: some amenities work (AC), but several guests reported broken items (stove, TV remote), low water pressure, no hot water in showers and other functional issues.
Value for Money
4
Perceived as poor value by several guests who felt they overpaid given cleanliness and room problems ('you get what you pay for').
Food and Beverage
6.5
Lightly mentioned: one guest missed breakfast due to hour confusion; otherwise F&B not a major factor—neutral-to-slightly-positive overall.
Overall Experience
7.9
Mixed overall: location and several reports of friendly staff redeem many stays, but pervasive cleanliness and room quality issues lead to polarized experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Kitchenette with Stovetop in Every Room

Enjoy the convenience of having a kitchenette with a stovetop in every room at WoodSpring Suites Augusta Riverwatch. Prepare your favorite meals or snacks just like at home during your stay.

24-Hour Reception and In-Room Amenities

Experience top-notch service with our 24-hour reception always available to assist you. Each room is equipped with a TV featuring satellite and movie channels, a desk for your convenience, and an en suite bathroom with a bath and shower combination, ensuring a comfortable stay.

Convenient Facilities and Nearby Attractions

Benefit from free parking on site, a launderette, and a vending machine for all guests. Explore nearby attractions such as the Augusta National Golf Course and Augusta State University, both just a few kilometers away. Book now for a memorable stay at WoodSpring Suites Augusta Riverwatch.

Important information:

For stays of 7 nights or more, the property will charge a per night linen fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AGS

Location

Guest Reviews

5.8
Based on 255 reviews
Cleanliness: 2
Service: 9
Location: 9.5
Room Quality: 3
Amenities: 4.5
Value for Money: 4
Food and Beverage: 6.5
Overall Experience: 7.9
F
Fielding • couple • us
10
2026-11-04 • via Nuitee
Z
Zana • couple • us
8
2026-10-28 • via Nuitee
I
ivonne • couple • us
7
It was fine
Pros:

Location

Cons:

Cleanliness

2026-10-24 • via Nuitee
K
Kaleb • couple • us
1
2026-10-21 • via Nuitee
Y
Yolanda • family_with_children • us
1
I didn’t stay there I left after checking in
Pros:

Absolutely NOTHING!!!!! I didn’t even stay there

Cons:

The room was absolutely disgusting, a mold growing out the sink, it smell awful and the room wasn’t even attempted to be clean

2026-10-19 • via Nuitee
J
Jarell • couple • us
10
2026-09-18 • via Nuitee
C
Cedric • solo_traveller • us
1
Pros:

Nothing at all it was very nasty

Cons:

Just nasty

2026-09-16 • via Nuitee
K
Kincade • couple • us
10
2026-09-08 • via Nuitee
S
Syeria • solo_traveller • us
1
Pros:

The receptionist

Cons:

The room was dirty...overall nasty

2026-09-07 • via Nuitee
A
Angella • couple • us
1
Aweful
Pros:

The location

Cons:

It wasn’t clean there’s never any one to greet you and the beds were cheap and uncomfortable

2026-09-07 • via Nuitee
Y
Yanet • couple • us
1
The room needs a deep cleaning frame is awful and the other tantants were very loud
Pros:

Location

Cons:

Waiting time for in person service

2026-09-03 • via Nuitee
J
Jacob • couple • us
4
2026-08-19 • via Nuitee
K
Katrina • couple • us
10
I love everything about the hotel
Pros:

Everything

Cons:

Nothing

2026-08-13 • via Nuitee
S
Sonjannette • couple • us
5
Okay for the location
Pros:

The location and we can bring our pets

Cons:

Toilet too low, water pressure too low for shower, stove top was not working, tv remote was broken

2026-08-12 • via Nuitee
H
Hewitt • solo_traveller • us
1
Pros:

Roach bug infestation

Cons:

Filthy

2026-08-08 • via Nuitee
M
Melissa Gregory • couple • us
1
Awful
Pros:

Nothing it was horrible

Cons:

Was very dirty and unsanitary, the beds were horrible and the sheets and towels were Gross

2026-08-06 • via Nuitee
L
London • solo_traveller • us
10
Pros:

Great consumer service and clean

Cons:

Nothing

2026-07-20 • via Nuitee
T
Tucker • solo_traveller • us
10
I really enjoyed staff they are very nice
Pros:

The convenient location

Cons:

It could be a little cleaner

2026-07-19 • via Nuitee
R
Richard • solo_traveller • us
9
Very satisfied.
Pros:

Missed breakfast. Misunderstood the hours. Hours were 6-9. For some reason, I thought it began at 9.am. My fault

2026-07-18 • via Nuitee
V
Victoria • couple • us
2
Just plain horrible.
Pros:

The only thing i did like was that the ac worked.

Cons:

Lets start off with the fact that the room stunk so badly, The bed was dirty and looked like the room hadn't been swept in who knows how long. The shower did not get hot at all and the pressure was just horrible. The floors were sticky and just gross i walked on the floor in white socks for like a minute and my sock was BLACK. Horrible hotel and they need to do better.

2026-07-17 • via Nuitee