Courtyard by Marriott Kingston, Jamaica

Hotels
•
Courtyard by Marriott
8.6 (315 reviews)
1 Park Close , Kingston , JM

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Polite and friendly staff
Convenient location
Modern conveniences
Cons:
Loud disturbances at night
Breakfast quality issues
Inconsistent service attentiveness

Categories

Cleanliness
8.24
Cleanliness was noted positively, but there were issues like loud noises disrupting the stay.
Service
9.21
Staff received multiple compliments for being friendly, professional, and welcoming.
Location
9.25
The location was praised multiple times for being central and convenient.
Room Quality
8.7
Rooms were modern and enjoyed by guests, with some mention of preferences regarding beds.
Amenities
8.73
Amenities were generally satisfactory, with reports of modern conveniences.
Value for Money
8.19
Value was perceived as average for the price range considering the service quality.
Food and Beverage
7.74
Concerns were raised regarding the quality of the breakfast service.
Overall Experience
8.71
The overall stay was enjoyable despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:32

Property Description

Luxurious Accommodation
Courtyard by Marriott Kingston, Jamaica offers upscale rooms with modern amenities, including air conditioning and flat-screen TVs. The private bathrooms with showers provide a touch of elegance for your stay.

Relaxation and Wellness
Unwind at the outdoor pool or maintain your fitness routine at the on-site fitness centre. After a day of exploring, savor a refreshing drink at the hotel's bar, perfect for unwinding and socializing.

Convenience at Your Fingertips
With a 24-hour front desk, assistance is always available whenever you need it. Located just 20 km from Norman Manley International Airport, the hotel ensures a seamless travel experience for guests.

Experience comfort and convenience at Courtyard by Marriott Kingston, Jamaica. Book your stay now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIN

Location

Guest Reviews

8.6
Based on 315 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.71
B
Barbara • couple • ug
4
Poor Guest Experience – They Could Do Better
Pros:

24/7 access to the pool was good

Cons:

When we presented our Booking.com reservation receipt, the staff initially informed us that we were not entitled to breakfast. Access to breakfast was eventually granted, but the initial confusion was unnecessary and could have been avoided with clearer communication.

Additionally, the rooms lacked basic amenities. There were no kettles in the rooms, so we had to rely on a hot-water flask placed in the corridor. There was also no designated space to store our suitcases. To make matters worse, when we ran out of bathing soap, we were informed that it could not be replenished.

Overall, these shortcomings affected the comfort and convenience of our stay and fell short of our expectations. We recommend better coordination regarding booking inclusions, improved room facilities, and more reliable housekeeping to ensure guests receive the standard of service they expect.

2026-10-23 • via Nuitee
P
Prossy • solo_traveller • ug
5
2026-10-22 • via Nuitee
E
Errol • solo_traveller • gb
7
Overall it was a pleasant stay. Staff were very helpful and had a good attitude.
Pros:

Breakfast had a nice selection. A chef made an omelette for you to your taste. Staff were quick to help. Staff also engaged in light conversation which was nice.

Cons:

There was no quiet area where you could sit and relax. The room lighting wasn't the best, there was no desk light for you to work.

2026-10-10 • via Nuitee
C
Christian • solo_traveller • do
10
2026-10-09 • via Nuitee
S
seonghui • extended_group • kr
9
Pros:

일단 이멘시에이션 ㅍ ㅏ크? 근처라서 위치 좋고요.
전에도 이 근처 묵어본 적 있는데 근방에선 컨디션 제일 좋은 호텔 같아요.

Cons:

다만 조식 종류가 좀 아쉬웠고,
조식 혹은 레스토랑 이용할 때 직원들이 집중하지 않는 것 같아서 좀 아쉬웠습니다.

2026-09-07 • via Nuitee
N
Neville • couple • ae
9
Wonderful
Pros:

The staff was pleasant, easy to approach, easy to communicate with.

Cons:

Stay too short

2026-09-07 • via Nuitee
C
Clemencia • extended_group • ky
9
2026-08-29 • via Nuitee
L
Lisa • family_with_children • bm
9
Our stay here was what we expected. Worth the money.
Pros:

The breakfast was on point. Delicious, tasty food. Loved the variety of choices.

Cons:

Needs an additional washer and dryer.

2026-08-29 • via Nuitee
I
Ingrid • family_with_children • pe
8
Pros:

Hotel muy bonito ,personal atento pero nos pareció un poco caro

2026-08-29 • via Nuitee
N
Norma J • couple • us
10
My stay was nothing but very good .
Pros:

Love the facility and the staff was professional
and helpful from checking in and checking out .

Cons:

Outside the gates desire some looking into with all those folks hanging around . Safety can be a concern if one needs to walk outside the campus

2026-08-25 • via Nuitee
L
Laura • extended_group • es
10
2026-08-15 • via Nuitee
C
Chunica • family_with_children • jm
10
Pros:

I love the customer service and staff was friendly would definitely go back there

Cons:

I have no issues with this hotel great service 👌

2026-07-23 • via Nuitee
J
Jessica Milena • couple • co
7
2026-06-27 • via Nuitee
L
Lugg • solo_traveller • ky
9
Pros:

Love the breakfast menu

2026-06-15 • via Nuitee
D
Dane • extended_group • jm
6
2026-06-15 • via Nuitee
N
Nikolay • solo_traveller • pa
8
2026-06-13 • via Nuitee
C
Carlos • solo_traveller • do
8
2026-06-12 • via Nuitee
K
Kenneth • solo_traveller • bb
10
Pros:

The property lives up to the Marriott’s brand! Very clean facilities and the staff adding the authentic Jamaican hospitality!

2026-06-07 • via Nuitee
K
Kevin • solo_traveller • jm
5
2026-04-30 • via Nuitee
C
Cherylann Johnson • couple • jm
8
Overall good, I would stay again
Pros:

Breakfast was good, should have been inclouded in the stay

Cons:

Llighting in room a little dark, and bed was flat

2026-04-20 • via Nuitee