CityBlue Creekside Hotel & Suites, Mombasa

Hotels
CityBlue
7.6 (78 reviews)
Nyali Road, Tudor Creek, Mombasa, Coast, 82386 , Mombasa , KE

Facilities

Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Elevator
Supervised childcare/activities
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great location
Good amenities
Cons:
AC issues
Initial room problems

Categories

Cleanliness
7.8
Lovely, spacious, clean rooms.
Service
8.26
Staff couldn’t do enough for you.
Location
7.81
Walking distance to grocery and shopping.
Room Quality
6.26
AC issues reported, but the new room was good.
Amenities
8.28
Great restaurant, well staffed and friendly.
Value for Money
7.25
Standard quality for this hotel tier.
Food and Beverage
7.8
The restaurant was great.
Overall Experience
7.36
Good balance of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:59

Property Description

Luxurious Recreational Amenities
Indulge in the outdoor pool and 24-hour fitness center for a relaxing stay. Guests can also enjoy the poolside bar for their favorite drinks.

Culinary Delights
Savor delicious meals at 2 on-site restaurants or enjoy the convenience of room service. Don't miss the buffet breakfasts offered daily for a fee.

Convenient Features
Stay connected with complimentary wired and wireless internet access. Take advantage of the business center, concierge services, and dry cleaning/laundry services. The hotel also offers free self-parking and an airport shuttle for a surcharge.

Experience comfort and convenience at CityBlue Creekside Hotel & Suites, Mombasa. Book your stay now to enjoy a family-friendly hotel near popular attractions.

Important information:

Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MBA

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

7.6
Based on 78 reviews
Cleanliness: 7.8
Service: 8.26
Location: 7.81
Room Quality: 6.26
Amenities: 8.28
Value for Money: 7.25
Food and Beverage: 7.8
Overall Experience: 7.36
P
Philip
10
Pros:

Very nice and spacious rooms. Great location for either Nyali or Mombasa. Only drawback is there's a lot of street noise for the apartments in the road side (but very quiet on the water side).

2025-10-08 via Nuitee
S
Sam
10
Pros:

Lovely, spacious, clean rooms
Staff couldn’t do enough for you

2025-09-28 via Nuitee
R
Robert
8
Disappointed
Pros:

The AC in the room didn’t work for two days. Each time they said, they fixed it and walked away and in 15 minutes later it didn’t work. Cold showers for two days.
On the third day, they finally moved us to another room. This space is easy very good, but this time I was very disappointed. Maybe new management

2025-09-05 via Nuitee
N
Nathan partner
10
Pros:

Great clean well kept hotel with water views, monkeys climbing on the balcony, walking distance to grocery and shopping. The restaurant was great, well staffed and friendly all around. This was my 5th hotel on my trip to Kenya and the best overall. It was right on the bridge so transportation was easy as walking outside. I extended my stay.

2025-08-26 via Nuitee
D
Douglas partner
10
Pros:

Everything one could hope for in a first stay in Mombasa

2025-08-12 via Nuitee
E
Esther partner
10
Pros:

Every thing is good

2025-07-20 via Nuitee
K
Karen Lee partner
10
Pros:

Great overnight stay, with very friendly staff.

2025-07-15 via Nuitee
B
Brigitte
10
Pros:

Convenient location from town centre, great selection of Swahili food for breakfast, nice pool bar with a great cocktail selection, excellent staff

2025-07-08 via Nuitee
R
Richard
8
Pros:

Beautiful serenw environment

2025-07-08 via Nuitee
T
Tasneem
6
Pros:

Paid for creek view room but hotel tried to give a room in the basement after fighting with they gave a room but not totally satisfied.

2025-05-20 via Nuitee
A
Allison
8
Pros:

Nice view on water side… but hotel is dated staff is good smells very mouldy.

2025-04-04 via Nuitee
S
Sally partner
8
Pros:

Our 2 days Was okay. The bathroom had stains that can be removed with some stains remover the bed was a bit dusty and the noisy was too loud till midnight. But Friendly helpful staff and lovely breakfast thank you..

2025-01-05 via Nuitee
C
COLLINS
10
Pros:

The food was just great ! Kitchen people knowledgeable . Tips allowed ?

2024-12-09 via Nuitee
F
Farina
10
Pros:

The hotel is very good and we had a suite overlooking the sea onthe 5th floor.
Outstanding service from all staff, especially Irene on front desk and Raheem the manager.
Thank you for a wonderful experience.

2024-11-21 via Nuitee
P
paul family
8
Pros:

Great place

2024-11-10 via Nuitee
K
Kemp pet
8
Pros:

OK place

2024-10-30 via Nuitee
M
Mateusz partner
10
Pros:

We spent one night at this hotel before the safari trip. We were given a better room. Overall impression very positive.

2024-10-21 via Nuitee
E
Evelyne
10
OUR WEEK LONG SAFE HAVEN!
Pros:

Cityblue Creekside gave us such lovely memories. We spent a week with them and the photos didn’t prepare us for the beauty we found. Amazing ambience… the food was prepared with so much love and the staff was more than helpful and polite. Please reward Fatima she was absolutely amazing! But every single member of staff that catered to us was exceptional! I am already telling my friends about you so keep the standards high! I was skeptical as I booked but I am glad I did because the experience was phenomenal!

2024-10-15 via Nuitee
I
Isaac
6
Pros:

Good for business travellers who have meetings in Nyali area.

2024-10-06 via Nuitee
T
Tammy partner
10
Pros:

After leaving another property because it didn’t meet my standards, my boyfriend recommended this hotel.
When we pulled up, I already knew we were in for a treat!

The front desk personnel was so pleasant and treated us like royalty. The room was GORGEOUS and overlooking the creek which made for a wonderful view.

The pool was refreshing, the drinks were refreshing and the food was exceptional! Thank you for making Mombasa memorable for us! I will definitely stay here again when I’m on this side of the world. 10/10!!!

2024-09-07 via Nuitee