Puerto Chico Hotel

Hotels
8.6 (1893 reviews)
Avenida Los Colonos 60 , Puerto Varas , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Great location
Cons:
Cleanliness issues
Bicycle maintenance needed
Room noise issues

Categories

Cleanliness
7.74
Some concerns with cleanliness noted, such as the shower door not being properly cleaned.
Service
9.21
Consistently highlighted as friendly and helpful by various reviewers.
Location
9.25
Several reviews praised the excellent location, being close to attractions.
Room Quality
8.2
Rooms were generally comfortable, but issues with air conditioning and noise were noted.
Amenities
7.73
Bicycles provided but in poor condition; otherwise typical amenities for this hotel tier.
Value for Money
8.69
Perceived as good value due to breakfast quality and service.
Food and Beverage
9.24
Breakfast widely praised for variety and quality.
Overall Experience
8.71
Mixed overall sentiments, but positive reviews outweigh the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:53

Property Description

Beachfront Location
Experience the beauty of Puerto Chico Hotel, located right on Puerto Chico Beach with stunning views of Llanquihue Lake.

Modern Amenities
Enjoy free internet, bikes for exploring, and a delicious breakfast buffet during your stay. Rooms blend rustic charm with modern comforts like flat-screen TVs and laptop safes.

Central Convenience
Take advantage of the hotel's central location, just a short drive from downtown, to explore local restaurants and cafes. Relax in the living room with panoramic views or on the terrace overlooking the lake.

Book now to secure your stay at Puerto Chico Hotel and make unforgettable memories by the lake.

Important information:

Please note, baby cots are available upon request (subject to availability) and are only for guests staying in superior rooms.

Children under 4 years old who share furniture with their parents must pay for breakfast at a rate of 17 dollars.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1893 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 7.73
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 8.71
L
Lindsay • solo_traveller • cl
9
Pros:

La ubicación e instalaciones.
Personal de recepción y el caballero que se encontraba llevando a la mesa los platos del desayuno, muy amables y empáticos.

Cons:

El día que me hospedé, la señora que preparaba el desayuno muy mal educada y mal humorada, no debería tratar así a los huéspedes, se expresaba de manera muy grosera, cero empática. A ninguno le quiso dar instrucciones claras de como funciona el desayuno y cuando se le preguntaba algo se enojaba más y respondía con mal trato, de verdad que me disgustó la indiferencia y atención de ella.

2026-04-11 • via Nuitee
C
Carolina • couple • cl
9
Pros:

La ubicación es excelente, el desayuno cumplía con su propósito sin tener una gran variedad de platillos.

2026-04-11 • via Nuitee
C
camila Andrea • family_with_children • cl
9
Buena estadía
Pros:

La amabilidad del personal.

Cons:

Nada

2026-04-09 • via Nuitee
C
Cristián • couple • cl
7
2026-04-08 • via Nuitee
C
Constanza • family_with_children • cl
7
2026-04-08 • via Nuitee
M
Martín • solo_traveller • ar
8
Buena relación precio calidad
Pros:

Las instalaciones y el desayuno muy completo

Cons:

Nada

2026-04-07 • via Nuitee
H
hector nicolas • couple • cl
5
Pros:

Limpieza, comodidad y calidad al precio pagado .

Cons:

Me tocó la habitación 202 y se sentía todo el ruido de la recepción. Risas, personas martillando, reparando cosas en la noche.

2026-04-06 • via Nuitee
M
Miguel Cornelio • family_with_children • cl
8
Podrían mejorar mucho
Pros:

La ubicacion

Cons:

Limpieza exterior deficiente, los ventanales y los techos se ven muy sucios y mal tenidos

2026-04-03 • via Nuitee
V
Valeria • solo_traveller • cl
8
Pros:

El hotel precioso y muy cómodo

Cons:

Lo único que no me gustó fue que los pasos del piso de arriba y del pasillo se escuchaban demasiado fuertes, me llegaron a despertar un día.

2026-04-02 • via Nuitee
C
Cristian • extended_group • it
8
2026-03-31 • via Nuitee
F
Fábio • couple • br
8
2026-03-31 • via Nuitee
P
Pablo Nicolas • solo_traveller • cl
10
Recomendado
Pros:

ubicación

Cons:

mucho calor

2026-03-31 • via Nuitee
M
Matu69 • couple • cl
3
Muy ruidoso
Pros:

La ubicación

Cons:

El ruido es mucho, todo de madera y no se puede dormir cuando hay alguien en la habitación contigua, especialmente si esta sobre tu habitación. Nunca mas ahí porque no pude descansar

2026-03-31 • via Nuitee
T
Tom • family_with_children • gb
8
2026-03-31 • via Nuitee
E
Emilio • family_with_children • cl
6
Cumple
Pros:

Desayuno Básico

Cons:

Algo caliente para comer ,todo era adicional

2026-03-30 • via Nuitee
R
Ramirez Parra • couple • cl
8
2026-03-30 • via Nuitee
J
Juan • family_with_children • ar
8
Pros:

La ubicación, limpieza. Buena atención y excelente el desayuno

2026-03-29 • via Nuitee
P
Paulina • couple • cl
10
2026-03-29 • via Nuitee
L
Leti Morales • solo_traveller • cl
8
Paso por Puerto Varas
Pros:

La habitación muy cómoda y espaciosa

Cons:

El desayuno es bastante limitado, pocas opciones veganas. Sugiero agregar frutos secos, pasas de uva, coco rallado, y cereales.

2026-03-28 • via Nuitee
L
Luciano • solo_traveller • br
9
2026-03-26 • via Nuitee