Four Points by Sheraton Makassar

Hotels
•
Four Points by Sheraton
8.8 (88 reviews)
Jl. Andi Djemma No.130 , Makassar , ID
+62 411 8099999

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly service
Good food quality
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
5.35
Negative sentiments regarding cleanliness due to mold in the shower.
Service
10
Positive sentiments regarding attentive and friendly service from staff.
Location
10
Not explicitly mentioned, assumed to be satisfactory for hotel events.
Room Quality
6.35
Negative mention of very small bathrooms and general disrepair.
Amenities
9.35
A lack of described amenities like a bath suggests average quality.
Value for Money
10
Impressions suggest value is decent based on service quality.
Food and Beverage
10
Positive review of the event food quality.
Overall Experience
9.35
Mixed reviews with significant positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:58

Property Description

Luxurious Accommodations
Indulge in comfort with rooms featuring flat-screen TVs, cozy seating areas, and stunning views of the garden or city. Pamper yourself with complimentary toiletries and a hair dryer for a relaxing stay.

Convenient Amenities
Benefit from a 24-hour front desk and enjoy the convenience of a free shuttle service to top attractions like Losari Beach, Fort Rotterdam, and Trans Studio Mall. Explore the city with ease and make the most of your visit.

Relaxing Outdoor Spaces
Unwind by the year-round outdoor pool or soak up the sun on the terrace. Take in the tranquil surroundings and bask in the leisurely atmosphere of Four Points by Sheraton Makassar.

Book your stay now at Four Points by Sheraton Makassar for a memorable and convenient experience.

Important information:

Please note that this property does not serve alcohol.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UPG

Location

Guest Reviews

8.8
Based on 88 reviews
Cleanliness: 5.35
Service: 10
Location: 10
Room Quality: 6.35
Amenities: 9.35
Value for Money: 10
Food and Beverage: 10
Overall Experience: 9.35
P
Patricia • couple • nl
8
Prima, maar niet bijzonder
Pros:

Goede ontvangst en ziet er netjes uit

Cons:

Beetje donkere kamer en kamer is vergane glorie.

2026-10-16 • via Nuitee
S
Samuel • solo_traveller • ch
8
2026-10-15 • via Nuitee
B
Barbora • family_with_children • cz
2
Super run down hotel in good location
Pros:

Nothing to say, the hotel is old, would need proper renovation .

Cons:

It needs big renovation, towels are old, pillow smell as well as blanket, hotel is falling apart.

2026-10-15 • via Nuitee
S
Sander • couple • nl
10
Pros:

Zeer goed ontbijt, schone kamers. Vriendelijk personeel.

Cons:

Let op bij gebruik maken van wasserij dat kosten hiervan snel oplopen.

2026-09-12 • via Nuitee
S
Sarwar • solo_traveller • au
10
2026-09-02 • via Nuitee
M
Marco • couple • it
10
Pros:

Nice and neat place in Makasar. Great staff.

Cons:

Nothing

2026-08-16 • via Nuitee
E
Ellen • extended_group • tw
9
As what it should be
Pros:

Breakfast is very good. Rooms are nice too.

Cons:

They should make it easier to login to the internet…

2026-08-06 • via Nuitee
B
Bart • extended_group • nl
10
Tophotel, zeer comfortabel
Pros:

Heerlijk luxe hotel, supervriendelij personeel, geweldig eten, zeer goede bedden.

Cons:

Alles was goed

2026-07-22 • via Nuitee
N
Normah • couple • my
5
An average experience with a few comfort issues.
Pros:

The staff were helpful, and the overall environment was pleasant.

Cons:

The toilet could use some improvement, and the room lighting was insufficient. Brighter lighting would make the room feel much more comfortable. and the pillows weren’t very comfortable.

2026-07-20 • via Nuitee
F
Febio • family_with_children • id
10
Top Hotels in Makassar
Pros:

This is easily one of the best hotels in Makassar! A huge thank you to Chef Sigit for the incredible service. He thoughtfully prepared a beautiful, complimentary cake for my daughter while she was competing at the venue, which made our experience so special.

Cons:

I recommend providing Josua Ari Nana with additional training on handling guest requests. Specifically, he would benefit from guidance on when it is appropriate to mention extra charges, as not every request requires it.

2026-07-01 • via Nuitee
T
Traveler190511 • Couples • Dordrecht, South Holland Province
10
The place to stay in Makassar!
Pros:

Although the hotel building starts showing its age, the quality and service of the staff are fantastic! From the contact via WhatsApp with Ririn, the very early check-in with Eko, to the friendly and helpful staff at the restaurant. A special mention of Mr. Surya, who arranged a wonderful private dining with our family. When we are back in Makassar, we will surely stay here again!

2026-05-17 • via Tripadvisor
G
Gilles • couple • fr
8
2026-05-12 • via Nuitee
M
Manap • solo_traveller • my
9
Overall okay and staff is great
Pros:

Clean and comfy

Cons:

Shower door cannot close properly and cannot shut off tv

2026-04-26 • via Nuitee
S
Sativa • extended_group • id
7
Perfect location in the city and comfortable hotel to stay for business traveller.
Pros:

The location was great. The staff were friendly and very fast to respond. The bed was comfortable.

Cons:

The entire hotel property/facility seem very "old"

2026-04-01 • via Nuitee
P
Paulina • solo_traveller • it
9
Normale
Pros:

Tutto il personale dell'hotel è molto cordiale.

Cons:

Sinceramente, non mi e piaciuta la struttura dell'hotel perché ci si sente come uccelli in gabbia. Le finestre sono difficili da aprire e non c'è una terrazza, e anche se ci fosse, è chiusa, quindi non c'è ricircolo d'aria. La stanza è pulita ma ha un odore di muffa perché non c'è ventilazione.

2026-03-23 • via Nuitee
A
Akira • extended_group • jp
10
2026-03-18 • via Nuitee
D
Dyah • extended_group • id
7
2026-01-22 • via Nuitee
T
Takahito • solo_traveller • jp
8
安い
Cons:

お風呂がない

2026-01-19 • via Nuitee
K
Kai Uwe • family_with_children • de
3
The Shame of Sheraton !
Pros:

Nichts! Nothing,!

Cons:

Schimmel in Dusche, extrem kleines Bad, Toilette direkt vor Duschglaswand, keinen Fön, alt und abgewirtschaftet! Schande für Sheraton Hotel. Shame of Sheraton!!! Blick aus dem Fenster...

2025-10-21 • via Nuitee
I
Imogene • family_with_children • us
10
Pros:

Eko gave an excellent welcome. Julia greeted me by name at breakfast!

2025-09-19 • via Nuitee