Hampton Inn & Suites Washington DC-Navy Yard

Clean room

The hotel was exceptionally clean from the spacious lobby to the well-maintained rooms, ensuring a comfortable stay. We visited for a concert at the National Park Stadium, and the hotel's location was perfect, offering easy access to the venue. Once we handed over our car to the valet parking service, we didn't have to worry about parking or security throughout our visit. There were numerous dining options nearby, ranging from casual cafes to upscale restaurants, making it convenient to find a meal at any time. The area felt very safe for walking, even at night. I would definitely consider staying here again if we attend another event in the area. The front desk staff were highly professional, attentive, and eager to assist with any requests, which enhanced our experience. Overall, I have no complaints and would recommend this hotel to others.

Clean room with nice bathroom.

Do not stay here!!! Customer service is awful! Andrew is awful and very nasty! When I arrived they said valet was booked! We parked at Whole Foods 5 blocks away. Which was an inconvenience with bags, so we had to catch uber, they do not offer shuttle service, or anything for the inconvenience. They said I had to pay for valet in advance! This was the only overnight parking in the area! Which was $74 a night. When we arrived they said it was a security deposit, and I would get it back next day when I leave. Ok so when I checked out, I asked when I would get my deposit he said 24 hours. Well that did not happen, so I contacted the hotel. Well guess what he said I had valet on my bill I said no I did not your valet was booked! Andrew stated he was going to investigate the valet company, I said when he said, when I feel like it! Please don’t stay here! Worst experience and customer service! There something shady going on at this hotel! They take your money putting other cars on your room to collect money!

Staff friendly and accommodating, room and hotel clean and well kept. Definitely would recommend

First let me start by saying the staff was very very friendly and welcoming and even the valet I’m not sure if they were associated with the hotel but they were very friendly as well. The property was very nice and clean except the mosquitoes in the lobby but I stayed at another hotel in DC and they had the same problem so I’m assuming it’s an ongoing issue everywhere. All in all everything was great I was in town for a concert and it was super convenient because it was a short 2-3 minute walk from the hotel I enjoyed everything about it I would definitely stay again

This was such an awesome stay. The property is well maintained and I cannot say enough about the wonderful staff. There are so many dining options outside. An absolute 10/10. I highly recommend.

We were able to see Chris brown within walking distance

Noisy outside

Loved that it was right across the street from Nationals Park for a concert I attended. When checking in I was greeted by Christian who was very professional and friendly. When I got to the Room it was very clean and staff was very friendly.

Convenient

The room was great! The problem was that I book this room months prior & when I arrived to check in I was told that valet was full! What I’m not understanding is if the valet is for the hotel why was it full & I booked months ago. So I had to walk blocks from my car which I drive around for 2 hours trying to find a park. I checked in at 5:15pm but didn’t walk inside my room until 7:30! This is definitely unacceptable. I will be calling corporate because someone has to explain why I didn’t have a place to park where I paid to sleep .

Clean staff is super nice

The room was very clean as well as the hotel. Breakfast was nice just wish the space to get breakfast was a little bigger. We enjoyed our stay and will definitely stay there again.

The hotel was nice and very convenient. The only thing that I didn’t like was not being able to park at the property or have valet. I feel like if I booked a room and spent my money, I should be able to park where I am staying. Luckily, we found a garage that was a 10 minute walk from the hotel. I understand there was a big event, in which I attended myself. But if I paid to spend the night there, I should have been able to get valet or park at the property. I shouldn’t have had to walk a distance with my luggage. When I called, the lady was kind of rude. But overall the stay was nice, it’s just the parking situation.

Staff was very friendly and informative. Right across from the stadium so walking around the area was a breeze!

Staff was nice and great location.

My mother and I attended an event at Nationals Park, so this hotel was EXTREMELY convenient for us. We were allowed to check in early, which was super helpful as we had a long commute. Staff were respectful, helpful, and very friendly.

Nice location but rooms are in need of an upgrade especially the bathroom. The toilet stopped working a couple of times and maintenance was not onsite at the time to help and no other rooms available so our stay was not enjoyable. The supervisor was not helpful or even tried to provide a solution or even followed up.

The location was great, however the access to the parking lot is very limited and expensive.