Hampton Inn by Hilton Villahermosa

Hotels
•
Hampton Inn
8.8 (230 reviews)
Prolongacion 27 de Febrero #2804 , Villahermosa , mx

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good breakfast
Clean facilities
Cons:
Dirty carpets
Maintenance issues
Limited cable channels

Categories

Cleanliness
8.43
Some guests noted dirty carpets and issues with cleanliness in certain areas.
Service
9.2
Most reviews praise the staff's friendliness and professionalism.
Location
8.94
Positive remarks on the hotel's good location; close to attractions.
Room Quality
8.69
Rooms generally comfortable and well-equipped, although some reports of maintenance issues.
Amenities
8.72
Facilities like the pool and bath were appreciated, but some expected more amenities.
Value for Money
8.58
Guests feel the experience matches the price, though some noted minor issues.
Food and Beverage
8.83
Breakfast received good reviews, though some felt options could improve.
Overall Experience
9
Overall, guests had a positive experience with only minor issues affecting their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:09

Property Description

Luxurious Accommodation
Hampton Inn by Hilton Villahermosa offers upscale accommodation in Villahermosa. Each room is equipped with a flat-screen TV and a coffee machine for your convenience.

Convenient Amenities
Enjoy the on-site bar and the 24-hour front desk at your service. Whether you need a quick drink or assistance at any time of the day, we've got you covered.

Easy Access
Located just 14 km from Carlos Rovirosa Pérez Airport, getting to and from the hotel is a breeze. Book your stay now and experience comfort and convenience at Hampton Inn by Hilton Villahermosa.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VSA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 230 reviews
Cleanliness: 8.43
Service: 9.2
Location: 8.94
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.58
Food and Beverage: 8.83
Overall Experience: 9
L
Luz • extended_group • mx
2
LAMENTABLE EL SERVICIO EN ESTA CADENA DE HOTELES. ERA BUENA
Pros:

NO ES BUENO. LA CALIDAD Y VARIEDAD DE LOS ALIMENTOS NO ES BUEN.

Cons:

LAS TOALLAS SON VIEJAS Y RASPOSAS. EL PAPEL HIGIÉNICO ES MUY CORRIENTE O BASICO. Y EL PEOR HOTEL DE ESTA CADENA FUE EN CIUDAD DEL CARMEN PENSAMOS QUE ESTARIA MEJOR Y NO SUS INSTALACIONES SON MUY ANTIGUAS, LA PUERTA DEL BAÑO ES CORREDIZA PESADA QUE NO SIRVE EN LA HABITACION 116. IGUAL SU PAPEL HIGIENICO ES HORRIBLE Y SU DESAYUNO NO TIENE CALIDAD.

2026-02-13 • via Nuitee
A
Aremy • couple • mx
10
2026-01-24 • via Nuitee
A
Aremy • couple • mx
10
2026-01-24 • via Nuitee
M
Martin • couple • mx
8
Pros:

La comida

Cons:

Nada me disgusto

2026-01-21 • via Nuitee
L
Leticia • couple • mx
10
2026-01-21 • via Nuitee
E
Edgar Jafet • couple • mx
4
2026-01-20 • via Nuitee
E
Elias Manuel • solo_traveller • mx
8
2026-01-19 • via Nuitee
N
NANCY NALLELY • family_with_children • mx
10
2026-01-16 • via Nuitee
L
Loredo Palacios • family_with_children • mx
10
Pros:

Las instalaciones están muy limpias y comodas

Cons:

Todo bien

2026-01-11 • via Nuitee
J
José Iván • couple • mx
10
Difícil acceso
Pros:

La atención y la comodidad del lugar son excelentes

Cons:

La ubicación es difícil acceder e irse, prácticamente hay que usar über para moverte a todos lados, ir a algún lugar es difícil a menos que sea el Oxxo de enfrente

2026-01-10 • via Nuitee
L
Leidi • family_with_children • mx
10
Muy cómodo
Pros:

Las camas son muy cómodas y la zona muy segura.
Tiene varias conexiones de luz asi perfectas para 4 personas.
En recepción muy amables y el personal también.

Cons:

Solo el menú del restaurante le faltan mas opciones de comida infantil y en general

2026-01-10 • via Nuitee
S
Salas Chata • family_with_children • gt
9
Muy bien
Pros:

Habitaciones limpias, bonito ambiente

Cons:

Noe colocaron toallas suficientes, éramos 4 y solo nos dieron 2, se los informe pero no atendieron

2026-01-07 • via Nuitee
P
Paola • family_with_children • mx
10
Pros:

La comodidad de la habitación es y amplias , desayuno super bien

2026-01-05 • via Nuitee
M
Murrieta G • couple • mx
9
Nunca decepciona
Pros:

Siempre es mi hotel favorito para descansar 😌 y regresar a Mérida.

Cons:

Solo el shampoo cambienlo por favor! No hace espuma ni limpia el cabello. Es horrible!

2026-01-05 • via Nuitee
Y
yue • couple • mx
9
2026-01-03 • via Nuitee
M
morales rejon • family_with_children • mx
10
Pros:

La comodidad que ofrece instalaciones muy limpias

Cons:

Todo bien

2025-12-30 • via Nuitee
V
Villegas • family_with_children • mx
8
Pros:

Muy buena ubicación

Cons:

No funcionaba el aire acondicionado en la habitaque me signado y me cambiaron. Y el servicio de cable en la tv muy malo para ir con niños, son muy, pero muy pocos canales y de mala recepción

2025-12-29 • via Nuitee
A
Amadeo • family_with_children • mx
10
2025-11-24 • via Nuitee
R
Rosita • couple • mx
10
2025-11-08 • via Nuitee
G
Guadalupe • couple • mx
8
2025-10-20 • via Nuitee