Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Room Size
Noise
Security Issues

Categories

Cleanliness
8.89
Generally clean rooms mentioned, with some exceptions in room quality.
Service
9.36
Staff described as friendly and helpful, quickly responding to issues.
Location
9.4
Great location highlighted in multiple reviews, central and convenient.
Room Quality
8.35
Some rooms noted as compact and pillows uncomfortable.
Amenities
8.38
Basic amenities available, but lacks some expected comforts.
Value for Money
9.34
Good value seen as good hotels in the area are expensive.
Food and Beverage
8.89
Breakfast acceptable with room for improvement, but generally fine.
Overall Experience
9.36
Overall solid experience praised by multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:05

Property Description

Central Location in Historic Downtown Lisbon
Behotelisboa offers a prime location just steps away from Lisbon’s main shopping street, Rua Augusta, making it the perfect base for exploring the city.

Comfortable Rooms with Modern Amenities
Each room at Behotelisboa is equipped with a private bathroom, flat-screen TV, and free toiletries, ensuring a comfortable stay for guests. Enjoy daily cleaning services and the convenience of room service.

Convenience and Services
With a 24-hour front desk, bike and car hire options, and a range of dining choices nearby, Behotelisboa provides everything you need for a seamless and enjoyable stay in Lisbon.

Experience the best of Lisbon with Behotelisboa - book your stay now for an unforgettable trip!

Important information:

Please note that the credit card used in the reservation must be presented at check-in. Failure to do so will result in a refund on the original card and the need to make payment with another valid credit card. Exceptions, such as company credit cards, must be informed in advance prior to arrival.

Please note that public parking spots are limited and subject to availability upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 22 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 3 years old to 12 years old stay for € 32.50 per person per night when using an available extra bed.
    People 13 years old and over stay for € 65 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1060 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
B
Bethan couple gb
9
2026-04-10 via Nuitee
M
Michael family_with_children gb
8
Great hotel, in a fantastic location, in a beautiful city. Definitely recommend
Pros:

The hotel is in fantastic location, right in the heart of the city. There are lots of bars & restaurants in close proximity to the hotel. Many of the city's attractions are within walking distance, some up steep hills though! Rooms were quite small but very clean and comfortable. Our room had a small balcony overlooking the street. There was plenty of choice at breakfast, both hot and cold food. Staff were attentive and helpful.

Cons:

Very little storage in the rooms, could do with some drawers and certainly more hangers in the small wardrobe.

2026-04-09 via Nuitee
N
Noora solo_traveller fi
10
Pros:

Todella hyvä sijainti; tasainen alue (mikä helpotti esim nopeasti kulmakaupassa käyntiä tai iltapalan hakemista kahviloista, koska lissabon on muuten pelkkiä mäkiä), ja keskeinen sijainti (kaikkialle oli helppo lähteä täältä, ja juna-asema tasaisen tien päässä). Mukava henkilökunta, siisti huone ja hyvä sänky. Huoneessa oli myös oma kahvikone espressolle ja tv. Todella hyvä vedenpaine suihkussa. Aamupala oli tarpeeksi laaja; munia eri muodossa, pekonia, nakkeja, papuja, sieniä, leikkeleitä, laaja leivonnaisvalikoima, erilaisia sämpylöitä ja todella hyvää kurpitsamarmeladia leivälle! Paras asia aamupalassa oli kypsät leikatut hedelmät. Keskeisen sijainnin takia alueen ravintoloista kantautuu ääniä huoneeseen, mutta kaikki hiljenee ennen puoltayötä myös viikonloppuna, koska ei ole kuitenkaan bilealue. Kaiken kaikkiaan todella miellyttävä hotelli, tulisin uudestaan!

2026-04-07 via Nuitee
J
Juliana Santos family_with_children br
10
Gostei muito
Pros:

Localização, conforto e café da manhã

Cons:

Nada

2026-04-07 via Nuitee
L
Lusine couple am
10
2026-04-05 via Nuitee
R
Robin family_with_children be
8
Cons:

Matress could be a bit softer. (Personal.preference, i know. But i had some back aches due to the hardness)

2026-04-02 via Nuitee
A
ANGIOLINO couple it
8
2026-04-02 via Nuitee
H
Hsing-Yang family_with_children tw
8
Pros:

Good location

Cons:

No kettle

2026-03-31 via Nuitee
M
Maria Grazia couple it
8
Pros:

Il servizio

Cons:

La camera troppo piccola

2026-03-28 via Nuitee
M
Malte couple de
9
Schöne Zeit in Lissabon
Pros:

Das Hotel liegt schön zentral und parallel zur Haupteinkaufsstraße. Man kann von dort gut die Stadt und die angrenzenden Stadtteile erkunden.
Die Betten waren bequem, das Personal sehr freundlich und zuvorkommend. Das Zimmer war eher klein/kompakt. Es sah jeden Tag wieder perfekt hergerichtet aus
Das Frühstück bot eine große Auswahl an Brot, Brötchen und Süßgebäcken, Aufschnitt und Käse, Obst und Gemüse, etc .Heißgetränke wurden am Platz serviert.

Cons:

Die Fenster halten den Lärm gut ab, der zudem ab ca. 23h endet. Bis dahin ist es einstweilen etwas lauter (Restaurants in der Nähe, Musikbeschallung), aber vertretbar.
Der Frühstücksraum ist kuschelig klein. Könnte für manche Gemüter zu eng sein. Ich fand es okay.

2026-03-28 via Nuitee
J
Janice couple gb
10
Great stay at Behotelisboa
Pros:

Perfect location.
Very comfortable and clean.
Staff very nice and helpful.
Great breakfast choice and breakfast room staff very nice and friendly.

Cons:

Nothing we didn't like!

2026-03-27 via Nuitee
R
renee extended_group us
10
Pros:

The location was spot on!! couldn't get any better. The breakfast bar was so delicious. The beds were comfortable. The staff was friendly. Loved the welcome Porto wine and Paste de nata. Also ate at the restaurant at night and it was very good.
I would highly recommend this as a first pic place to stay in Lisbon.

Cons:

loved everything!

2026-03-24 via Nuitee
M
Matt solo_traveller us
9
2026-03-23 via Nuitee
C
Conor solo_traveller ie
9
2026-03-21 via Nuitee
F
Francisco solo_traveller br
7
Infelizmente não justificou o que preço.
Pros:

Localização e café da manhã

Cons:

Não passa carro na porta do hotel, então preparem-se para carregar malas. Quarto apertado e, como fiquei no 1º andar, o som da rua (bares, transeuntes) incomodava para dormir.

2026-03-17 via Nuitee
A
Anat solo_traveller us
8
2026-03-15 via Nuitee
S
Sara extended_group it
10
Hotel centralissimo a Lisbona
Pros:

La posizione è comodissima per girare il centro di Lisbona, praticamente dietro piazza del Commercio, camere pulite, staff gentile

2026-03-13 via Nuitee
G
Gemma family_with_children it
7
It was okay although we expected the suite to be slightly bigger but all in all nice
Pros:

Super central, very clean

Cons:

I was traveling with my daughter so we had high expectations around tv that unfortunately had no international channels or access to platforms like YouTube or Netflix

2026-03-02 via Nuitee
S
savannahcK4590JL Family
10
Fabulous location - would return!
Pros:

Fabulous hotel - very comfortable beds and pillows, super clean and well appointed throughout. Perfect location for exploring the city by foot with less mobile mother. The staff were wonderful - incredibly friendly and helpful. Bar on site, we didn't visit, but it looked very nice and the restaurant attached offered simple but delicious buffet for early morning breakfast. We would 100% recommend and return if we find ourselves in Lisbon again!

2026-02-26 via Tripadvisor
V
Vassilis solo_traveller cy
10
Top staff in top location
Pros:

Very friendly and helpful staff, excellent location

2026-02-25 via Nuitee