Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Room Size
Noise
Security Issues

Categories

Cleanliness
8.89
Generally clean rooms mentioned, with some exceptions in room quality.
Service
9.36
Staff described as friendly and helpful, quickly responding to issues.
Location
9.4
Great location highlighted in multiple reviews, central and convenient.
Room Quality
8.35
Some rooms noted as compact and pillows uncomfortable.
Amenities
8.38
Basic amenities available, but lacks some expected comforts.
Value for Money
9.34
Good value seen as good hotels in the area are expensive.
Food and Beverage
8.89
Breakfast acceptable with room for improvement, but generally fine.
Overall Experience
9.36
Overall solid experience praised by multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:05

Property Description

Central Location in Historic Downtown Lisbon
Behotelisboa offers a prime location just steps away from Lisbon’s main shopping street, Rua Augusta, making it the perfect base for exploring the city.

Comfortable Rooms with Modern Amenities
Each room at Behotelisboa is equipped with a private bathroom, flat-screen TV, and free toiletries, ensuring a comfortable stay for guests. Enjoy daily cleaning services and the convenience of room service.

Convenience and Services
With a 24-hour front desk, bike and car hire options, and a range of dining choices nearby, Behotelisboa provides everything you need for a seamless and enjoyable stay in Lisbon.

Experience the best of Lisbon with Behotelisboa - book your stay now for an unforgettable trip!

Important information:

Please note that the credit card used in the reservation must be presented at check-in. Failure to do so will result in a refund on the original card and the need to make payment with another valid credit card. Exceptions, such as company credit cards, must be informed in advance prior to arrival.

Please note that public parking spots are limited and subject to availability upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 22 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 3 years old to 12 years old stay for € 32.50 per person per night when using an available extra bed.
    People 13 years old and over stay for € 65 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1079 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
H
Hans couple ca
8
Pros:

Location is great if you want to be close to some tourist attractions and a lot of restaurants. Very good breakfast.

Cons:

It can get noisy in the evenings. We had someone singing and playing guitar right under our window at night. It is located in a pedestrian street, so one has to be dropped off a couple of blocks away and walk to the hotel with the luggage over cobble stones. The room was very small. The sliding door to the bathroom didn't close. It was mentioned to the reception, but nothing was done about it. Also the small fridge made a noise. Disrupting, especially at night.

2026-05-06 via Nuitee
S
Soccorsi couple it
10
2026-05-03 via Nuitee
solo_traveller br
10
2026-04-30 via Nuitee
M
Maria da Conceição family_with_children br
8
boa
2026-04-20 via Nuitee
R
Regula family_with_children ch
9
Alles war wie wir es uns vorgestellt haben. Würden die Unterkunft wieder buchen
Pros:

Die Lage war perfekt, sehr zentral. Wir konnten das meiste zu Fuss erreichen. Shopping, Essen, sightseeing usw.
Wir haben ohne Frühstück gebucht, deswegen könnten wir es nicht bewerten.
Wlan gratis uns sehr gut

Cons:

War alles zu unserer Zufriedenheit

2026-04-20 via Nuitee
J
juliesG1939YG Friends getaway
10
Great boutique hotel
Pros:

Great Small boutique hotel in the centre of Lisbon. The atmosphere was just right. We were made to feel so welcome on arrival with a local drink and pastry (natta). We arrived in the morning so the room wasn’t ready and left our luggage securely with the hotel. We got some advice on where to go to and enjoyed the area. The reception staff sent me a WhatsApp before the normal ready time to let us know our room wasn’t ready which was something I’ve never experienced before and showed their dedication to customer service. The room was spotlessly clean and quiet although we were on a busy pedestrianised street.
The reception sorted out a tour for us and also kindly came out of the hotel to show us directions to our meeting point for a Fado show I’d pre-booked.
Lots of choice for breakfast with quality options including cooked breakfast , pastries and fruits.
I highly recommend Behotel and would stay there again if I return to Lisbon

2026-04-17 via Tripadvisor
C
Charles couple br
10
Ótima opção bem localizada.
Pros:

Atendimento e localização excelentes. Café da manhã muito bom também.

Cons:

Sem estacionamento, mas tem parceria com o estacionamento público próximo.

2026-04-16 via Nuitee
P
Przemysław couple pl
9
Pros:

Świetna lokalizacja. Uprzejmy pesonel. Czysto w pokoju.

Cons:

Monotonne śniadania. Zarezerwowałem pokój z 2 łóżkami a otrzymałem z 1 i nie było możliwości zamiany. Problem ten do5yczył również innych osób, które się meldowały przede mną.

2026-04-15 via Nuitee
M
Michela.IT couple it
10
Posizione perfetta!
Pros:

Posizione, camera, stile, colazione.

Cons:

Nulla, tutto perfetto.

2026-04-14 via Nuitee
B
Bethan couple gb
9
2026-04-10 via Nuitee
M
Michael family_with_children gb
8
Great hotel, in a fantastic location, in a beautiful city. Definitely recommend
Pros:

The hotel is in fantastic location, right in the heart of the city. There are lots of bars & restaurants in close proximity to the hotel. Many of the city's attractions are within walking distance, some up steep hills though! Rooms were quite small but very clean and comfortable. Our room had a small balcony overlooking the street. There was plenty of choice at breakfast, both hot and cold food. Staff were attentive and helpful.

Cons:

Very little storage in the rooms, could do with some drawers and certainly more hangers in the small wardrobe.

2026-04-09 via Nuitee
M
maggiesS347VT Couples
10
Fab hotel
Pros:

Excellent stay. Ideal location in the middle of the old town. No vehicular access after 10.00 am so drop off is either two small streets up or down. This isn’t a problem even with a mobility scooter.
Very clean, quirky rooms.
Staff are exceptional. Sorted out problems( not their doing) smartly and swiftly which was much appreciated.
Highly Recommend this hotel. Small but perfect for a trip to Lisbon

2026-04-08 via Tripadvisor
N
Noora solo_traveller fi
10
Pros:

Todella hyvä sijainti; tasainen alue (mikä helpotti esim nopeasti kulmakaupassa käyntiä tai iltapalan hakemista kahviloista, koska lissabon on muuten pelkkiä mäkiä), ja keskeinen sijainti (kaikkialle oli helppo lähteä täältä, ja juna-asema tasaisen tien päässä). Mukava henkilökunta, siisti huone ja hyvä sänky. Huoneessa oli myös oma kahvikone espressolle ja tv. Todella hyvä vedenpaine suihkussa. Aamupala oli tarpeeksi laaja; munia eri muodossa, pekonia, nakkeja, papuja, sieniä, leikkeleitä, laaja leivonnaisvalikoima, erilaisia sämpylöitä ja todella hyvää kurpitsamarmeladia leivälle! Paras asia aamupalassa oli kypsät leikatut hedelmät. Keskeisen sijainnin takia alueen ravintoloista kantautuu ääniä huoneeseen, mutta kaikki hiljenee ennen puoltayötä myös viikonloppuna, koska ei ole kuitenkaan bilealue. Kaiken kaikkiaan todella miellyttävä hotelli, tulisin uudestaan!

2026-04-07 via Nuitee
J
Juliana Santos family_with_children br
10
Gostei muito
Pros:

Localização, conforto e café da manhã

Cons:

Nada

2026-04-07 via Nuitee
O
O5819JAbrendap Family
10
Great Boutique hotel
Pros:

Located in a great loaction within walking distance to restaurants , outdoor entertainment and only a few steps to the Arch. Staff were pleasant and helpful and rooms very clean. We spent a total of 4 nights here and would return

2026-04-06 via Tripadvisor
M
michaelcV2310JH Family
8
Lovely hotel in great location
Pros:

The location of the hotel is fantastic, very central with huge selection of bars & restaurants on its doorstep. The rooms were quite small but adequate. Very clean. Could do with more storage, perhaps some drawers on more clothes hangers. Our initial welcome was very positive and we got checked into one of our rooms early which we greatly appreciated after having a very early flight into Lisbon. Breakfast selection was very good, choice of hot & cold food, teas and coffee. Very reasonably priced for its location and we would book again. Definitely would recommended.

2026-04-05 via Tripadvisor
L
Lusine couple am
10
2026-04-05 via Nuitee
R
Robin family_with_children be
8
Cons:

Matress could be a bit softer. (Personal.preference, i know. But i had some back aches due to the hardness)

2026-04-02 via Nuitee
A
ANGIOLINO couple it
8
2026-04-02 via Nuitee
H
Hsing-Yang family_with_children tw
8
Pros:

Good location

Cons:

No kettle

2026-03-31 via Nuitee