Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Location
Service
Cleanliness
Cons:
Room Size
Noise
Security Issues

Categories

Cleanliness
8.89
Generally clean rooms mentioned, with some exceptions in room quality.
Service
9.36
Staff described as friendly and helpful, quickly responding to issues.
Location
9.4
Great location highlighted in multiple reviews, central and convenient.
Room Quality
8.35
Some rooms noted as compact and pillows uncomfortable.
Amenities
8.38
Basic amenities available, but lacks some expected comforts.
Value for Money
9.34
Good value seen as good hotels in the area are expensive.
Food and Beverage
8.89
Breakfast acceptable with room for improvement, but generally fine.
Overall Experience
9.36
Overall solid experience praised by multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:05

Property Description

Central Location in Historic Downtown Lisbon
Behotelisboa offers a prime location just steps away from Lisbon’s main shopping street, Rua Augusta, making it the perfect base for exploring the city.

Comfortable Rooms with Modern Amenities
Each room at Behotelisboa is equipped with a private bathroom, flat-screen TV, and free toiletries, ensuring a comfortable stay for guests. Enjoy daily cleaning services and the convenience of room service.

Convenience and Services
With a 24-hour front desk, bike and car hire options, and a range of dining choices nearby, Behotelisboa provides everything you need for a seamless and enjoyable stay in Lisbon.

Experience the best of Lisbon with Behotelisboa - book your stay now for an unforgettable trip!

Important information:

Please note that the credit card used in the reservation must be presented at check-in. Failure to do so will result in a refund on the original card and the need to make payment with another valid credit card. Exceptions, such as company credit cards, must be informed in advance prior to arrival.

Please note that public parking spots are limited and subject to availability upon arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 22 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 3 years old to 12 years old stay for € 32.50 per person per night when using an available extra bed.
    People 13 years old and over stay for € 65 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1037 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
S
Sara extended_group it
10
Hotel centralissimo a Lisbona
Pros:

La posizione è comodissima per girare il centro di Lisbona, praticamente dietro piazza del Commercio, camere pulite, staff gentile

2026-03-13 via Nuitee
G
Gemma family_with_children it
7
It was okay although we expected the suite to be slightly bigger but all in all nice
Pros:

Super central, very clean

Cons:

I was traveling with my daughter so we had high expectations around tv that unfortunately had no international channels or access to platforms like YouTube or Netflix

2026-03-02 via Nuitee
S
savannahcK4590JL Family
10
Fabulous location - would return!
Pros:

Fabulous hotel - very comfortable beds and pillows, super clean and well appointed throughout. Perfect location for exploring the city by foot with less mobile mother. The staff were wonderful - incredibly friendly and helpful. Bar on site, we didn't visit, but it looked very nice and the restaurant attached offered simple but delicious buffet for early morning breakfast. We would 100% recommend and return if we find ourselves in Lisbon again!

2026-02-26 via Tripadvisor
V
Vassilis solo_traveller cy
10
Top staff in top location
Pros:

Very friendly and helpful staff, excellent location

2026-02-25 via Nuitee
A
Alastair solo_traveller ie
7
Friendly staff and in walking distance to most attractions
Pros:

Location and staff

Cons:

Rooms were a bit on the small side

2026-02-23 via Nuitee
L
L1776TYdeem Couples
8
GREAT ESTABLISHMENT & PRIME LOCATION
Pros:

The check in was flawless and staff were so professional. We did arrive early however our room was ready. The room was spacious for what we needed it for and the bathroom was amazing. The housekeepers were, by far, the BEST we have ever had at any establishment. Kudos to them.... those ladies work so hard!
We did opt for the breakfast daily and it was less than desirable. They need to change it up or offer different options, possibly omlets, french toast, etc. The buffet was a waste of money for us, as we did not utilize daily due to lack of choices!
The hotel is located in the perfect spot for the Baixa neighborhood. You can literally walk everywhere or hop on the metro close by! Lots of shopping choices, cafes, restaurants.
My only complaint is that the mattress needed replaced! The springs are sticking through and honestly, the bed was very uncomfortable. Pillow choices are great and so was bedding. It was just the mattress!

2026-02-16 via Tripadvisor
D
dimitric203 Couples London, England
8
A good 2 nights stay
Pros:

Location is great, arrived busy Friday night. The area is full of night life.
They have a very quiet restaurant next door, where we had our dinner.
Heating was not working, they gave us slippers and a portable electric heater. A noisy one, but did the job.
Thank you for a complimentary bottle of red wine, top floor room as requested and 20% discount for dinner at your next door restaurant.
Overall, a clean nicely located hotel. Lovely helpful staff, a good breakfast served next door, nice bar where you can enjoy a glass of Mumms Champagne for €9.

2026-02-16 via Tripadvisor
C
Ciancio family_with_children it
10
2026-02-14 via Nuitee
M
Mosiello couple us
10
Great staff , great location
Pros:

Everything was wonderful! The staff was super helpful, the room was super clean. Great location!

Cons:

I liked everything.

2026-02-13 via Nuitee
J
janetsW4143DD Couples
10
A short break to a place we had not been to, that offered a real taste of Lisbon
Pros:

An excellent hotel to base yourselves in order to experience the city of Lisbon. Despite the almost constant rain , we were able to explore the area on foot, both origonal trams (28) and the new trams . We thoroughly enjoyed our stay. The staff within the hotel were extremely helpful and very pleasant. the accommodation was very clean and comfortable and breakfast was very enjoyable , offering a great range of hot and cold food. Thank you. The transport system is excellent and very reasonable in price. Spoilt for choice with places to eat, again great quality and good value . The mercado de Ribiera and De Campo are excellent venues as is the Brasiliera cafe, Nicole and the restaurants and tapas places offering Fado evenings- particulary 'Chico'.

2026-02-10 via Tripadvisor
D
Delphine family_with_children fr
10
Nous reviendrons...
Pros:

L'emplacement est top, le personnel adorable, le petit déjeuner excellent et varié, nous avions passé un très bon séjour.

2026-02-09 via Nuitee
4
491annabelled Couples
10
The Perfect Lisbon City Break
Pros:

This is the perfect hotel for a city break in Lisbon—right in the heart of the city and ideally located for exploring all the main attractions. The staff are absolutely wonderful and always happy to help, making this one of the best hotels I’ve ever stayed in.

I celebrated my 30th birthday here, and after a long day of exploring the city, I returned to a traditional Portuguese cake kindly arranged by the front office team. It was such a thoughtful touch and really shows how they go above and beyond to make guests feel special.

I would 100% recommend this hotel to anyone visiting Lisbon 😊

2026-02-08 via Tripadvisor
C
Connector63410242272 Solo travel Northampton, Northamptonshire, England
10
Ideal stay! If in doubt book here.
Pros:

I booked a VERY last minute trip to Lisbon and umm’ed and ahh’ed between this and another hotel. For context the other hotel was 3 stars, but was a little more expensive and had better reviews.
I was concerned initially about the breakfast from what I’d read but personally I couldn’t fault it. Perhaps it helped that I visited in January when Lisbon isn’t as bus as most other months. There was enough selection, cold meats and cheeses, local pastries, some hot food, plenty of breads, spreads and then some cereals. You can have a hot drink made for you and brought to your table and you can order more if you’d like. I do usually see more juices but they only had water and orange juice.
The room was small but it needn’t be any bigger when it’s just somewhere to sleep. They have hard mattresses so I guess this would depend on your preference. Plenty of pillows!
Shower pressure and temperature is great! No trickling shower here. The bathroom is a good size too and enough space around the sink for toiletries.
There was a small balcony overlooking the other apartments to the back if you’d like some fresh air but I only used the room to get ready and sleep then stayed out all day.
No concerns with security. There’s an in room safe for all your valuables.
There’s also an in room fridge with some stock in it if you want to purchase some water or Coca Cola, etc. There is a big bottle of water in the room on arrival so I used the fridge to cool this when I arrived. They also offer you a traditional custard tart and a port at reception which is a lovely touch. The receptionist was also very knowledgable and spoke excellent English. He gave tips on where to go which I took on board and couldn’t fault. They also provide a map and he talked me through all the different areas which was so helpful!
Overall a lovely stay. The ONLY fault I could find was the sheet was too big for the duvet!

2026-02-01 via Tripadvisor
L
Luis Carlos couple es
9
Muy recomendable
Pros:

Ubicación excepcional

2026-01-27 via Nuitee
B
Barbara couple it
10
2026-01-26 via Nuitee
R
RAFAEL couple es
9
Pros:

Muy buena situación y excelente desayuno.

Cons:

En la habitación eché en falta un armario para la ropa

2026-01-25 via Nuitee
G
GIUSEPPE LEGGI couple br
10
EXCEPCIONAL E MUITO OCOLHEDOR
Pros:

Muito boa

Cons:

Estava 100% perfeita

2026-01-24 via Nuitee
J
johnmH79BP Family
10
Would stay here again
Pros:

Clean, safe and quiet. Private bathroom with excellent shower. Located in the center of the old town, its an easy ten minute walk to lots of locations.

2026-01-23 via Tripadvisor
C
Chiara couple it
10
Pros:

Ottima posizione personale gentile e cordiale

2026-01-21 via Nuitee
I
Ines extended_group ch
2
2026-01-20 via Nuitee