Park Tower Inn

Hotels
•
RocketFuel (FR)
7.2 (3738 reviews)
201 Sharon Drive , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Fax/photocopying
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Under construction

Categories

Cleanliness
5.53
Several reviews mention dirty rooms and hallways, as well as issues with cleanliness.
Service
9
Multiple reviews highlight friendly and helpful staff.
Location
9.04
Great location for access to attractions and stores.
Room Quality
6.99
Rooms had issues with cleanliness and maintenance, with some reviews reporting bad beds and noise.
Amenities
7.02
Amenities were noted to be outdated, and some were not functional.
Value for Money
6.48
Some reviews suggest it was overpriced given the state of the hotel.
Food and Beverage
6.03
Breakfast options received mixed reviews, with some being deemed unsatisfactory.
Overall Experience
7.5
Mixed reviews but overall some guests enjoyed their stay despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:08

Property Description

Convenient Location in Pigeon Forge
Located in the heart of Pigeon Forge, Park Tower Inn offers easy access to popular attractions like Country Tonite Theatre and Dolly Parton’s Stampede, making it the perfect choice for travelers looking to explore the area.

Comfortable Accommodations with Modern Amenities
Each room at Park Tower Inn is thoughtfully equipped with a flat-screen TV, air conditioning, and a private bathroom. Guests can also enjoy the convenience of free WiFi, ensuring a comfortable stay throughout.

On-Site Business Center and Vending Machines
For added convenience, the hotel features a business center for those traveling for work, as well as vending machines offering a selection of snacks and drinks. Whether you're here for business or leisure, Park Tower Inn has everything you need for a pleasant stay.

Experience the best of Pigeon Forge at Park Tower Inn. Book your stay now for a memorable and convenient getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 3738 reviews
Cleanliness: 5.53
Service: 9
Location: 9.04
Room Quality: 6.99
Amenities: 7.02
Value for Money: 6.48
Food and Beverage: 6.03
Overall Experience: 7.5
S
Stacy • couple • us
5
Pros:

Clean

Cons:

Was sent to a sister hotel with no hot tub,no. Indoor heated pool,no lazy river,had multiple issues

2026-02-13 • via Nuitee
P
Patricia • solo_traveller • us
10
2026-02-13 • via Nuitee
E
Emily • extended_group • us
5
2026-02-13 • via Nuitee
C
Collis • extended_group • us
1
2026-02-12 • via Nuitee
J
Julie • couple • us
3
Needs a total renovation.
Pros:

They did recognize that we were not able to use the stairs, so they got us a room on the ground floor

Cons:

I do not like to leave bad reviews, and I did let them know they needed a total renovation.

2026-02-12 • via Nuitee
M
Meggan • extended_group • us
5
2026-01-28 • via Nuitee
E
Emma • couple • gb
1
Horrific
Pros:

This place is a health hazard, the reception my look nice and fancy, but everywhere else is a building site, it is inhumane to let people stay here. We tried two rooms, both were filthy, beds had not been changed there was rubbish on the floor everywhere and stains on the carpet, I wouldn’t put a dog in there.

Cons:

I didn’t like that it was a building site and filthy dirty. I had more photo to upload but it wouldn’t allow me to

2026-01-28 • via Nuitee
D
Darrell • couple • us
10
Pros:

The staff an pool

Cons:

Only complaint was the elevators

2026-01-28 • via Nuitee
M
Madison • family_with_children • us
2
Traumatizing. Horrific. Would highly recommend no one with children stay there
Pros:

The location

Cons:

Everything else. The staff was very unfriendly. It was the dirtiest hotel I think I’ve ever stayed in. The room they gave us had mold in it and stuff was broken in it. The second room they moved us too was also dirty and barely had any hot water. The beds were uncomfortable. And don’t even get me started on the pool. It’s nothing like the pictures. Very run down and broken and the jets didn’t even work in the hot tub. There were no doors to the exterior of the building that were secured. Anyone could get in. They kept using “we’re remodeling” as an excuse every time I mentioned their facility. We will definitely never be back. When I mentioned that the pictures done match the reality of the hotel they blamed booking.com. I wasn’t even offered a discount for all of the trouble we were caused by this awful hotel. The elevator was nasty too(only one working one by the way. Very moldy and very nasty. Not worth the money at all

2026-01-28 • via Nuitee
S
Skylar • family_with_children • us
10
2026-01-23 • via Nuitee
J
Joy • couple • us
10
2026-01-22 • via Nuitee
M
Margarito • couple • us
6
Pros:

Awesome

Cons:

Wake up calls

2026-01-21 • via Nuitee
J
Jose A • family_with_children • pr
8
Pros:

great

2026-01-20 • via Nuitee
L
Leslee • family_with_children • us
5
The over all stay for the price and location was great
Pros:

The front desk guys are great . Location was great.

Cons:

The beds were hard as a rock like sleeping on the floor. Wall plugs were coming out the wall in our room. The pool was OK but leaking pipes and there were maybe 5 floats with a whole hoyle full of people. Breakfast was OK there wasnt any coffee and or juice all the machines said out of order. We had to go out and get breakfast and expense we didnt expect to have since hotel offered it. The description of room on booking is totally wrong no of the room have walk in showers at all. They are all standard bathrooms with tubs and no walk in showers. I expected to have a walk in shower for ly handicap mother and there wasnt one in the facility at all.

2026-01-20 • via Nuitee
C
charlie • extended_group • us
5
It was descent
Pros:

The breakfast was ok the pool lazy river and hot tub was nice

Cons:

The pool and lazy river really wasn't heated

2026-01-20 • via Nuitee
J
James • couple • us
9
We have stayed here for three years in a row without any problems at all. Just a place to sleep while on vacation and no
Pros:

Convenient location and pricing

Cons:

Wished they did housekeeping everyday

2026-01-20 • via Nuitee
L
Lauren • family_with_children • us
1
DID NOT STAY, do not stay here!!!!! Waiting for money back
Pros:

Nothing. We left as soon as we arrived. Someone was in our original room eating. Second room did not meet health requirements. (Blood, bugs, toilet not mounted properly to floor, room smelled like sewage was backed up) WANT MY REFUND!

Cons:

Everything, awful vacation experience. We went directly to a different, safe place to stay. Want my refund

2026-01-20 • via Nuitee
W
William • family_with_children • us
9
2026-01-20 • via Nuitee
B
Brandi • family_with_children • us
5
Please clean your amenities
Pros:

The location was great for us. The room was pretty good and the price was decent

Cons:

The pools lazy river and hot tub were disgusting. They were a lot of the reason we booked here but were very disappointed in them. We’re not able to enjoy them at all.

2026-01-19 • via Nuitee
C
Carla • family_with_children • us
5
Don’t waste your money.
Pros:

Location and lazy river!

Cons:

The building was a complete mess with unfinished renovations. The bathrooms had black mold and the hot tub half way worked. The cops were there every night of our stay. The beds were uncomfortable.

2026-01-19 • via Nuitee