WoodSpring Suites Johnson City

Hotels
WoodSpring
5.6 (294 reviews)
135 Pinnacle Drive , Johnson City , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Uncleanliness issues
Missing amenities
Staff unavailability for complaints

Categories

Cleanliness
3.43
Multiple reviews mention unclean conditions, including roaches and general lack of cleanliness.
Service
7.9
Several guests praised the staff for being friendly and helpful.
Location
7.94
The location was frequently noted as great and convenient.
Room Quality
5.39
Reviews indicated that while rooms were clean, there were issues with broken appliances and missing kitchen supplies.
Amenities
4.42
Limited amenities were noted, with complaints about lacking kitchen utensils and no ice machines.
Value for Money
5.38
Guests had mixed feelings about whether the stay was worth the price paid.
Food and Beverage
4.43
There were complaints regarding kitchen supplies not being provided.
Overall Experience
5.9
Some guests had a good stay, but overall sentiment leaned towards dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:06

Property Description

Convenient Location
WoodSpring Suites Johnson City is strategically situated off Interstate 26 Exit 17, just a short 10-minute drive from the picturesque Watauga River.

Comfortable Accommodations
Each room at our hotel features a full kitchen, perfect for those who enjoy cooking their meals while traveling. Additionally, guests can unwind and enjoy entertainment on the flat-screen satellite TV provided in every room.

Convenient Amenities
With bi-weekly housekeeping services, a drink vending machine, and free on-site parking, we ensure a hassle-free stay for all our guests.

Ready to experience a comfortable stay with convenient amenities? Book your stay at WoodSpring Suites Johnson City now!

Important information:

The hotel offers linen exchange services for a per night fee for guests staying 7 or more nights.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

5.6
Based on 294 reviews
Cleanliness: 3.43
Service: 7.9
Location: 7.94
Room Quality: 5.39
Amenities: 4.42
Value for Money: 5.38
Food and Beverage: 4.43
Overall Experience: 5.9
D
Daniel couple us
6
Pros:

Cheap

Cons:

Only 2 towels and wash cloths where provided and the front desk no one was available to provide more

2026-07-21 via Nuitee
D
Daniel solo_traveller us
1
So bad I left what a dump.
Pros:

Nothing

Cons:

No breakfast, no coffee pot, no ice , hard to get a wheelchair in the building, bed very uncomfortable, damaged furniture, mold and mildew, was not able to stay my full reservation because of the bed so I missed the rest of my 3 day meeting I was very excited for, what a very disappointing experience. Missing cabinet doors.

2026-07-13 via Nuitee
D
David solo_traveller us
7
2026-07-12 via Nuitee
E
Edward couple us
7
2026-06-29 via Nuitee
A
Arielle family_with_children us
5
2026-06-29 via Nuitee
N
Nadia couple us
1
Website says different
Pros:

Nothing

Cons:

Everything

2026-05-27 via Nuitee
J
Justin solo_traveller us
6
Pros:

I liked that the room was clean and the a key card is required to enter the interior of the building.

Cons:

The beds were stiff and uncomfortable. We actually didn't stay for the night. It was too uncomfortable to sleep. The cabinets in the room had no doors and the half the lights didn't work. Plus, the receptionist did not stand when checking us in. It's polite and good customer service to stand when greeting patrons.

2026-05-18 via Nuitee
T
Turner family_with_children us
1
I walked in and filth. Turned the sheets back and seen human hair. Separated the sheet and bedspread to find disgusting
Pros:

Location only

Cons:

This place was sickening filthy. My dog kennel is cleaner than that place.
I did not stay and lost all my money.
Bed was filthy. Thick Soap scum on bathtub.
Thick filth on refrigerator door handles. Food all over cabinets doors.floors have not been cleaned. Bed was disgusting, human hair and the mattress was nasty. We left and got another place to stay.

2026-05-11 via Nuitee
J
Jessica solo_traveller us
4
Nice place, terrible service
Pros:

It was extremely clean, smelling of bleach in the room which I love! It was well lit and decorated, and the location is close to everything. Oh and the fire alarm is definitely state of the art lol

Cons:

The staff was extremely rude and condescending (only Saturday evening and night, not when we left tho) wouldn't give even one extra pillow we only had 2 that were completely flat. Before that the woman wouldnt let my man back in the door literally 2mins after we checked in because I had the key and he didnt, even when someone else was holding the door for him. Our rooms cabinets had no doors

2026-05-11 via Nuitee
J
jaki solo_traveller us
3
Pros:

Nothing really. The price was good.

Cons:

The bed was uncomfortable, the room was out of date.

2026-05-10 via Nuitee
T
tammy couple us
5
Pros:

Staff is friendly and its a good price

Cons:

The hall and elevator smells strong of cigarettes which im allergic too

2026-05-06 via Nuitee
L
Lucas couple us
8
2026-05-02 via Nuitee
L
LaShaun couple us
7
2026-04-14 via Nuitee
B
Burton couple us
7
I would stay here again.
Pros:

Loved the location, the pillows were very thin and only two could have used 2 for each person.

Cons:

Coffee pot and ice.

2026-04-12 via Nuitee
O
Otis solo_traveller us
10
Pros:

No smoking policy

Cons:

No 24 hour staff

2026-04-11 via Nuitee
K
Katherine couple us
6
Was not what we expected.
Pros:

There was a kitchen in the room.

Cons:

Reminded us of a low grade retirement home.

2026-04-10 via Nuitee
J
Jasmine couple us
1
Pros:

Check in availability

2026-04-06 via Nuitee
J
Joana solo_traveller us
1
2026-03-23 via Nuitee
C
Chelcie couple us
6
Enjoyed our time here!
Pros:

Everything

Cons:

Could’ve been a bit cleaner

2026-03-22 via Nuitee
H
Helen couple us
10
Very relaxing
Pros:

Staff was very friendly and helpful

Cons:

No TV remote

2026-03-02 via Nuitee