Hotel Carlo de Gante

Hotels
•
Independent
7.6 (57 reviews)
Juarez 10, Centro, Mazamitla, JAL, 49500 , Mazamitla , MX
52-382-6901466

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Pets allowed

Facilities

Nature reserve
Proposal/romance packages available
Firepit
No single-use plastic straws
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
Terrace
Garden
Designated smoking area
See all facilities

Review Highlights

Pros:
Not applicable as no positive aspects were specified.
Cons:
Dirty and nasty conditions
Service failed to respond to reservation inquiries
Hard beds

Categories

Cleanliness
4.73
The property was reported as really dirty and nasty.
Service
6.71
The service was lacking as the reservation was not honored and there was no response to multiple calls.
Location
8.75
Location details not specified, assumed standard for hotels.
Room Quality
5.7
The beds were noted as hard, indicating lower comfort.
Amenities
9.23
Standard quality for this hotel tier.
Value for Money
8.19
Higher potential for dissatisfaction due to poor service and cleanliness.
Food and Beverage
9.24
Standard quality for this hotel tier.
Overall Experience
8.22
Overall dissatisfaction due to issues with reservations and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:25

Property Description

Scenic Views and Amenities
Enjoy breathtaking views from the terrace and garden, along with complimentary wireless internet access. Unwind in the picnic area and make use of the barbecue grills.

Convenient Features
Benefit from amenities like a common area with a microwave, refrigerator, and a water dispenser. Free self-parking is available for your convenience.

Comfortable Guestrooms
Relax in one of the 5 guestrooms with DVD players. Stay connected with complimentary wired internet and enjoy cable programming. Freshen up in the bathrooms with showers and complimentary toiletries.

A stay at Hotel Carlo de Gante immerses you in the heart of Mazamitla - steps away from key attractions like Plaza Municipal Jose Parres Arias and Parroquia de San Cristóbal. Book now to experience comfort and convenience!

Important information:

  • One child 8 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

7.6
Based on 57 reviews
Cleanliness: 4.73
Service: 6.71
Location: 8.75
Room Quality: 5.7
Amenities: 9.23
Value for Money: 8.19
Food and Beverage: 9.24
Overall Experience: 8.22
L
Leticia
2
Pros:

We looked at it, but we did not stay at that property. I hope that we weren’t charge for it because the lady said that Expedia was not gonna charge. So I had to pay their in cash. But like I said at the end we didn’t stay because it was really dirty and nasty.

2025-08-28 • via Nuitee
S
Salvador • family
6
Pros:

Camas con colchon duro

2025-08-18 • via Nuitee
V
Veronica • family
2
Pros:

No nos respetaron la reservación tuve que buscar en ese momento otro lugar. Llame muchas veces desde 1 día antes para confirmar la reservación y no respondieron, ni llamadas o mensajes. Pésimo, no lo recomiendo.

2025-08-18 • via Nuitee
G
Gabriel Alejandro • partner
2
Pros:

Me cancelaron la reservación sin previo aviso

2025-08-17 • via Nuitee
M
Mariana
2
Pros:

No me respetaron la reservación y me negaron la estancia

2025-08-03 • via Nuitee
J
Jorge • family_with_children
8
Pros:

Le falta un poco el mantenimiento al hotel las camas están duras

2025-08-01 • via Nuitee
J
Jorge
10
Mi viaje a Mazamitla
Pros:

Un lugar muy sencillo, céntrico y cómodo, es como una casa con sus habitaciones, muy seguro y con muy buena atención a precio muy justo.

2025-06-02 • via Nuitee
J
Jose Omar • partner
2
Pros:

Más atención al huésped ya que nunca encontrabas a nadie en recepción para pedir algún servicio que por nuestra parte el tanque del baño no tenía presión y no había quien nos diera al menos un bote para ponerle agua, los 3 días que estuvimos jamás hicieron el aseo de las áreas en común

2025-02-16 • via Nuitee
M
Mario • partner
2
Pros:

Service not great
No hot water they said it was hot water

2025-01-23 • via Nuitee
D
Daniel • partner
8
Pros:

Todo esta bien hay tiendas cercas y restaurantes quedan cercas y igual la renta de cuatrimotos

2024-10-02 • via Nuitee
S
Salvador • family
10
Pros:

Personal muy amable instalaciones de acuerdo al precio muy buena ubicación

2024-09-30 • via Nuitee
J
Jesus • family
10
Pros:

Solo mejorar la calidad de las toallas

2024-09-17 • via Nuitee
M
Manuel • family
10
Pros:

Muy atenta la encargada

2024-09-16 • via Nuitee
L
Luis Cyrano
2
Pros:

No me respetaron la reservación y tuve que buscar otro hotel

2023-08-13 • via Nuitee
F
FERMIN • partner
10
Pros:

Todo bien

2023-07-06 • via Nuitee
A
Antonio
6
Pros:

Toda la noche hubo música en un salón que está ahí a un lado

2022-08-15 • via Nuitee
E
Emigdia
8
Muy bien
Pros:

Es un hotel modesto pero muy agradable mucha tranquilidad serca del centro el encargado es un sr. Muy amable servicial cuartos y baños limpios recomendado.

2022-07-31 • via Nuitee
J
Jorge Luis
8
Pros:

El personal del hotel muy amable

2022-06-06 • via Nuitee
P
Patricia • family
6
Pros:

The hotel needs alot of updates, its extremely basic. The shower didn't have hot water and overflows. The hotel however, did the trick in providing warm bed to sleep, pet friendly, ample selection of food choices nearby and its close to church and shopping

2022-02-21 • via Nuitee
G
Gustavo
8
Pros:

La estancia en general es agradable, lo único es el agua caliente que dura muy poco para bañarse

2022-01-25 • via Nuitee