Regency Barra Hotel

Hotels
Novotel
8.4 (3509 reviews)
Avenida Lucio Costa, 5210 - Barra Da Tijuca , Rio de Janeiro , br

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent breakfast
Cons:
Poor cleanliness
Inefficient service
High pricing

Categories

Cleanliness
7.15
Numerous negative comments about room cleanliness and hygiene issues.
Service
9.15
Staff is generally friendly and helpful, though there are complaints about inefficiency.
Location
9.65
Positive remarks about the excellent location near the beach.
Room Quality
8.15
Mixed reviews about room quality, with issues related to amenities like the minibar and bed comfort.
Amenities
7.65
Concerns regarding the pool size and availability of loungers and umbrellas.
Value for Money
7.65
Many felt the hotel was overpriced for the experience and amenities provided.
Food and Beverage
8.65
Buffet food was positively noted, although long wait times were a concern.
Overall Experience
9.15
Mixed feelings, but the positive attributes overall balance out the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:30

Property Description

Stunning Seaside Retreat

Nestled just 11 km from the lush Tijuca Forest National Park, Novotel Rio De Janeiro Barra Da Tijuca offers a picturesque escape with an inviting outdoor pool overlooking the sea.

Modern Comforts

Each air-conditioned room boasts a flat-screen TV and free WiFi, ensuring entertainment and connectivity. The private bathrooms with showers add a touch of luxury to your stay.

Convenient Location

With the Olympic Park and Pontal Beach nearby, and easy access to both Santos Dumont and Galeão International Airports, Novotel Barra Da Tijuca is the perfect base for exploring Rio's wonders.

Book now to experience a harmonious blend of relaxation and adventure at Novotel Rio De Janeiro Barra Da Tijuca.

Important information:

Please note that guests are required to show the same credit card used for the reservation at the check in. If guest cannot present that card, the prepayment will be cancelled and a new payment method will be asked.

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.

All pets staying at this property must have up-to-date vaccinations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GIG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 45 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3509 reviews
Cleanliness: 7.15
Service: 9.15
Location: 9.65
Room Quality: 8.15
Amenities: 7.65
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 9.15
M
Maria family_with_children uy
7
Aceptable por simpatía de empleados
Pros:

Ubicacion, limpieza.

Cons:

Habitaciones pequeñas, ventanas que no abren. En mi caso cambié 2 veces de habitación por no sentirnos cómodos

2026-07-04 via Nuitee
D
diego extended_group co
10
Pros:

Buen servicio, excelente desayuno y buena ubicación.

2026-07-04 via Nuitee
F
Flavio couple br
9
2026-07-03 via Nuitee
E
Efren Alejandro solo_traveller br
1
2026-07-03 via Nuitee
S
Sandra extended_group br
9
Funcionários atenciosos, café da manhã muito bom.
2026-07-03 via Nuitee
V
VAD solo_traveller ua
5
Pros:

First of all, I have to say thank you to all the staff at the hotel, who were kind and helpful during my long stay. It would be fair to mention the wonderful view of the ocean from the window. The room itself is not so bad - it is large and comfortable.

Cons:

Nevertheless, I experienced many disappointing things there, and below are just a few that need to be shared.
The building itself requires maintenance, as the many black dots in the shower clearly indicate that fungus is chilling around the bathroom walls. The clogged drainage from the sink was not enjoyable either. Plain flip-flops and a bathrobe were not provided. I won't even mention a simple sewing kit, which can often be found in many four-star hotels. Obviously, a cheap coffee machine or at least a kettle, never crossed the hotel manager's mind. And finally, the noisy air conditioner will not allow you to sleep peacefully.
I would expect to find issues like these in a 2- or 3-star hotel, but I was not happy to see them in a 4-star hotel. So, in conclusion, in its current condition, this hotel would only be suitable for a weekend stay or a couple of days at most.

2026-07-02 via Nuitee
R
Rodrigues couple br
10
2026-07-02 via Nuitee
E
Elba couple ar
10
Semana excelente!
Pros:

Todo excelente

Cons:

Tenían el aire acondicionado a full y afuera el día no estaba caluroso

2026-07-02 via Nuitee
J
Júlia family_with_children br
10
2026-07-02 via Nuitee
M
Mariana couple ar
9
2026-07-02 via Nuitee
L
Luisa couple br
10
2026-07-02 via Nuitee
J
Johan Daniel solo_traveller gb
8
2026-07-01 via Nuitee
L
Layane extended_group br
9
Excelente
Pros:

Café da manhã com muitas opções, excelente! Conforto além das expectativas e funcionários educados.

2026-07-01 via Nuitee
G
Gabriela couple br
4
Cons:

Gostaria de registrar uma reclamação sobre minha hospedagem, pois entendo que fui induzida a tomar decisões com base em informações fornecidas pela própria equipe do hotel e, posteriormente, essas informações não foram cumpridas.

Minha reserva era de uma tarifa não reembolsável, e em nenhum momento estou solicitando o reembolso da reserva. Tenho plena ciência da política contratada.

O que solicitei ao hotel foi apenas um voucher para utilização futura da diária que não cheguei a utilizar, pois realizei meu check-out antecipadamente.

O ponto principal é que eu somente saí um dia antes porque fui orientada por um funcionário da recepção (Enrico) de que ele registraria minhas informações para que a gerência emitisse esse voucher. Caso essa informação não tivesse sido passada, eu simplesmente teria permanecido no hotel até o final da reserva e utilizado normalmente a diária já paga.

Posteriormente, o hotel negou o voucher alegando apenas que a tarifa era não reembolsável, ignorando completamente o fato de que minha saída antecipada ocorreu justamente porque fui orientada pela própria equipe de que haveria essa possibilidade.

Além disso, houve outros problemas durante a hospedagem:

Early check-in: solicitei antecipadamente a possibilidade de entrar mais cedo, pois já havia informado essa necessidade antes da viagem. Havia disponibilidade de quarto, porém fui cobrada em torno de R$ 230, valor superior à metade do preço da minha diária, apenas para entrar às 11h em vez das 15h.
Estacionamento: no primeiro dia informei que não utilizaria o estacionamento durante toda a hospedagem. A recepção informou que faria a cobrança integral no cartão e depois realizaria o estorno dos dias não utilizados. Portanto, o estorno não foi uma "cortesia" ou "exceção", mas apenas a correção de uma cobrança feita antecipadamente.

2026-07-01 via Nuitee
C
Carlos henrique couple br
10
2026-07-01 via Nuitee
L
Lorena solo_traveller br
6
2026-07-01 via Nuitee
N
Nadine family_with_children br
7
Localização perfeita
Pros:

Staff absolutamente simpático e solícito. Café da manhã maravilhoso. Bem em frente à praia com toalhas e cadeiras disponíveis.

Cons:

Quarto “com vista” em um quarto cujas janelas não poderiam ser abertas, vista prejudicada.

2026-07-01 via Nuitee
P
Petterson solo_traveller br
9
Pros:

Café da manhã muito bom. Localização em frente a praia. Bar e restaurante ótimos.

Cons:

Estacionamento, além de ter que pagar a diaria avulsa, o carro é estacionado apenas por manobrista oque torna demorado a saida.

2026-06-30 via Nuitee
R
Ramon couple br
2
Deixou a desejar
Pros:

Localização

Cons:

Móveis quebrados e má conserva básica de limpeza nos quantos.

2026-06-30 via Nuitee
J
juan couple ar
8
2026-06-30 via Nuitee