University Inn

Hotels
•
Wyndham Hotels & Resorts
8.4 (139 reviews)
428 East College Ave, Shelby, North Carolina, 28017 , Shelby , US
1-704-4349996

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Picnic area
ATM/banking
Free breakfast
See all facilities

Review Highlights

Pros:
Excellent
Great hospitality at front desk
Awesome staff
Clean
Great area
Cons:
TV was extremely small

Categories

Cleanliness
8.5
Clean.
Service
8.56
Excellent and great hospitality at front desk.
Location
8.51
Great area.
Room Quality
7.96
TV was extremely small for the size of the room.
Amenities
8.39
Standard quality for this hotel tier.
Value for Money
8.45
Standard quality for this hotel tier.
Food and Beverage
8.4
Standard quality for this hotel tier.
Overall Experience
8.47
Had a great stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:18

Property Description

Luxurious Amenities

Indulge in the indoor pool and spa tub or enjoy the complimentary Wi-Fi, concierge services, and picnic area.

Culinary Delights

Choose from 4 restaurants and savor a daily full breakfast.

Convenient Location

In close proximity to Gardner-Webb University and Paul Porter Arena, this hotel offers easy access to nearby attractions.

Experience comfort and convenience at AmericInn by Wyndham Boiling Springs Near Gardner Webb U.

Important information:

  • Pool access available from 9:00 AM to 10:30 PM.
  • Masks are required in public areas for unvaccinated guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EHO

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Gloves are available to guests

See all policies

Location

Guest Reviews

8.4
Based on 139 reviews
Cleanliness: 8.5
Service: 8.56
Location: 8.51
Room Quality: 7.96
Amenities: 8.39
Value for Money: 8.45
Food and Beverage: 8.4
Overall Experience: 8.47
M
Mary Jo
2
Pros:

There was trash left behind from the previous guest. I saw multiple types of bugs in the room. The room smelled. There were no restaurants on the premises as stated. The room was dusty. The towels were small and thread bear. $150.00 deposit. Horrible experience. Confederate flags everywhere!

2025-10-05 • via Nuitee
J
Jayson
8
Pros:

Simple and clean

2025-09-29 • via Nuitee
J
James
8
Pros:

Excellent

2025-09-28 • via Nuitee
R
Robert
10
Pros:

Great hospitality at front desk

2025-09-19 • via Nuitee
R
Robert • family
10
Pros:

Awesome staff, clean, great area

2025-09-13 • via Nuitee
M
Michael
8
Pros:

Had a great stay. The only thing I would change is the size of the tv. It was extremely small for the size of the room. TV's are cheap now so I would definitely upgrade to a larger size for that room (202). Other than that, I will be back.

2025-09-07 • via Nuitee
D
Darlene
10
Pros:

Will definitely stay there again

2025-08-26 • via Nuitee
V
Verified traveler
10
Pros:

Very personable staff. Clean.

2025-08-23 • via Nuitee
T
Teresa
8
Pros:

Hotel was pretty. However it had a very old musky smell throughout. Not many extras in the room such as cups in the bathroom etc.

2025-05-29 • via Nuitee
K
Kathy
2
Pros:

I had to cancel due to i correct info given by Expedia so I need my money refunded asap

2025-05-17 • via Nuitee
D
Donald
2
Pros:

They started replacing the roof around 6:15am with no warning from the staff.

2025-05-15 • via Nuitee
S
Sharon • family
10
Pros:

I stay here every time I visit my grandson

2025-05-13 • via Nuitee
C
Christina
10
Pros:

We had an amazing stay! It’s our third time staying here

2025-05-11 • via Nuitee
A
ANGELA
2
Very bad
Pros:

Washroom was dirty. Bathtub tap was leaking all during the stay. At 6:00 am, roofers showed up a woke us all up with the noise from them working. Very unprofessional and unacceptable.

2025-05-07 • via Nuitee
D
Denise
10
Pros:

It’s fine

2025-05-01 • via Nuitee
C
Chrystal
8
Nice hotel staff
Pros:

My 2 adult children and I drove to the Shelby area for a funeral. It was an 8 hour drive. The hotel staff was amazing and let us check into our room early. We arrived on Friday and left Sunday. The only issues we had were due to no fault of the hotel or staff. A guest apparently booked several rooms and had a child's birthday party in the indoor pool area. Due to the volume of parents and children, we were unable to enjoy the pool area which was disappointing. Friday was not the issue but the pool was completely full all day and into the night on Saturday. Also due to having a full hotel over the weekend, no breakfast was available.

2025-04-30 • via Nuitee
C
Chasity • family
8
Pros:

Everything was great

2025-04-27 • via Nuitee
D
Denise • family
4
Pros:

Pool was not clean and not clear. Most items at breakfast buffet were out of order or not in stock. Old facilities with remotes held together with tape. No clean towels available when requested from front desk. Outside yard was not well kept, and trash cans overflowing

2025-04-27 • via Nuitee
W
Wesley
2
Not good.
Pros:

Not good, old hotel, smelly, bed bugs...

2025-04-17 • via Nuitee
C
CARRIE
10
Pros:

This place nice and staff are helpful and super friendly

2025-04-12 • via Nuitee