Extended Stay America Select Suites - Colorado Springs

Hotels
•
Extended Stay America Select Suites
5.8 (266 reviews)
3350 N Chestnut Street , Colorado Springs , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean enough and quiet
Nice hot shower
Cons:
Staff lies about deposits
Filthy conditions

Categories

Cleanliness
4.51
The room had dog hair and dust everywhere, which is below acceptable cleanliness.
Service
7.48
Some staff were rude, and there were issues with deposits and refunds.
Location
8.52
The location was decent but nothing extraordinary.
Room Quality
6.47
Rooms were spacious but had issues with noise and comfort.
Amenities
5
Lacked basic amenities like adequate cooking ware and breakfast, negatively impacting the stay.
Value for Money
5.46
Guests felt overcharged and dissatisfied with the service provided for the price.
Food and Beverage
3.51
The breakfast offered was misleading as it was not provided.
Overall Experience
5.48
Numerous complaints on service and cleanliness overshadowed any positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:30

Property Description

Convenient Location
Located just a short distance from popular attractions like Palmer Park and Garden of the Gods, Extended Stay America Select Suites in Colorado Springs offers a central hub for your adventures in the area.

Comfortable Accommodation
Relax in our air-conditioned rooms equipped with a flat-screen TV, free WiFi, and free toiletries. The perfect place to unwind after a day of exploring the city.

Nearby Amenities
With Colorado Springs Fine Arts Center and Rock Ledge Ranch Historic Site in close proximity, you'll have easy access to cultural experiences. Plus, being just 20 km from Colorado Springs Airport makes traveling a breeze.

Book now for a memorable stay at Extended Stay America Select Suites - Colorado Springs!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Fresh towels and linen can be exchanged at the front desk at any time for a small fee.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not accepted.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: COS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

5.8
Based on 266 reviews
Cleanliness: 4.51
Service: 7.48
Location: 8.52
Room Quality: 6.47
Amenities: 5
Value for Money: 5.46
Food and Beverage: 3.51
Overall Experience: 5.48
A
Adelaida • family_with_children • us
8
2026-07-11 • via Nuitee
D
Darrell • solo_traveller • us
9
Pros:

I appreciate the location. Working full sized refrigerator and 2 stove burners for cooking.

Cons:

Audible car maintenance could be heard right outside my room on the first floor for three days of my seven night stay.

2026-06-25 • via Nuitee
B
becca • couple • us
2
rooms were nasty. filth covered the walls. bed was uncomfortable.
2026-06-21 • via Nuitee
J
Jennifer • solo_traveller • us
7
2026-06-16 • via Nuitee
L
Lacey • family_with_children • us
1
Worst hotel I’ve ever been in by far
Pros:

Absolutely nothing

Cons:

Had to wait forever to check in because no one was at the front desk. As soon as you leave the front desk area the entire hotel smells like dogs, cigarettes and filth. The elevator took absolutely forever and when my young son and I got off on our floor a man with a cigarette hanging out of his mouth watched us down the hallway to what room we went into. There were kids screaming in a room in our hallway and the room itself was old and gross and bare. About a step above a prison cell. We immediately checked out. The man with long hair at the front desk also had extremely string and offensive BO.

2026-06-15 • via Nuitee
2
259jamiel • Couples
10
A perfect stay
Pros:

The staff is so accommodating and you can tell they really like their job. Dog friendly room that was spotless.

2026-05-31 • via Tripadvisor
S
Shahanaz • family_with_children • us
7
2026-05-29 • via Nuitee
M
Martin • solo_traveller • us
8
Pros:

Staff was great

Cons:

Mattress not so good

2026-05-28 • via Nuitee
I
isabella • solo_traveller • it
10
ottimo per una notte o per una vacanza
Pros:

stanza con cucina, ascensore, parcheggio , receptionist gentilissima e simpatica

Cons:

era tutto ok

2026-05-23 • via Nuitee
H
H5587JJshaneh • Solo travel
10
Very good
Pros:

Jen was Awsome she made my stay amazing and warm and welcoming and her customer service was wonderful, definitely would go there again just experience that again

Thank you Jen

2026-05-01 • via Tripadvisor
S
Samantha • solo_traveller • us
1
2026-04-21 • via Nuitee
D
Darrell • solo_traveller • us
7
My stay was great until I checked my credit card account and I wasn't refunded the $100 deposit.
Pros:

I enjoyed the quiet location of the room on the 4th floor. I liked the full sized refrigerator in the room. No bugs. My view was cool too.

Cons:

I was not printed out a receipt for my stay upon checking out on Monday, 3/ 9/2026. I was told by the front desk clerk on duty, the one who checked me in on Friday, 3/6/ 2026 that a receipt would be emailed to me using the email address I provided. I was also told upon checking out that the $100.00 deposit would be refunded to me. I have checked my credit card account. I don't see where the deposit has been deposited to me.
Confirmation #: 6553282426. At this point, I feel very deceived by the front desk clerk I dealt with. Did she lie to me about refunding me the deposit and emailing a receipt?

2026-04-17 • via Nuitee
E
Ebenezer • solo_traveller • us
10
Pros:

Siren environment

Cons:

I had nothing to dislike

2026-04-16 • via Nuitee
S
Samantha • solo_traveller • us
2
I would never recommend this place to anyone
Pros:

Affordable

Cons:

Elevator was broken and not scheduled to be repaired for 6 weeks. I was put on the 4th floor and made to contend with 8 flights of stairs to go to or leave my room. The manager and front desk employees were cruel and unprofessional

2026-04-09 • via Nuitee
S
Samantha • solo_traveller • us
2
I would never recommend anyone stay here.
Pros:

Affordable

Cons:

The management team were cruel and never returned my deposits.

2026-04-08 • via Nuitee
• solo_traveller • us
1
2026-04-07 • via Nuitee
A
Antwon • extended_group • us
7
2026-04-06 • via Nuitee
E
Ebenezer • family_with_children • us
10
2026-04-05 • via Nuitee
M
Mungarro • solo_traveller • us
10
Pros:

Staff

Cons:

Not enough time to stay

2026-03-31 • via Nuitee
J
Joseph • solo_traveller • us
10
2026-03-27 • via Nuitee