Extended Stay America Select Suites - Colorado Springs

Hotels
•
Extended Stay America Select Suites
5.8 (256 reviews)
3350 N Chestnut Street , Colorado Springs , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Invoice provided
Smoke alarms
See all facilities

Review Highlights

Pros:
Clean enough and quiet
Nice hot shower
Cons:
Staff lies about deposits
Filthy conditions

Categories

Cleanliness
4.51
The room had dog hair and dust everywhere, which is below acceptable cleanliness.
Service
7.48
Some staff were rude, and there were issues with deposits and refunds.
Location
8.52
The location was decent but nothing extraordinary.
Room Quality
6.47
Rooms were spacious but had issues with noise and comfort.
Amenities
5
Lacked basic amenities like adequate cooking ware and breakfast, negatively impacting the stay.
Value for Money
5.46
Guests felt overcharged and dissatisfied with the service provided for the price.
Food and Beverage
3.51
The breakfast offered was misleading as it was not provided.
Overall Experience
5.48
Numerous complaints on service and cleanliness overshadowed any positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:30

Property Description

Convenient Location
Located just a short distance from popular attractions like Palmer Park and Garden of the Gods, Extended Stay America Select Suites in Colorado Springs offers a central hub for your adventures in the area.

Comfortable Accommodation
Relax in our air-conditioned rooms equipped with a flat-screen TV, free WiFi, and free toiletries. The perfect place to unwind after a day of exploring the city.

Nearby Amenities
With Colorado Springs Fine Arts Center and Rock Ledge Ranch Historic Site in close proximity, you'll have easy access to cultural experiences. Plus, being just 20 km from Colorado Springs Airport makes traveling a breeze.

Book now for a memorable stay at Extended Stay America Select Suites - Colorado Springs!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Fresh towels and linen can be exchanged at the front desk at any time for a small fee.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not accepted.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: COS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

5.8
Based on 256 reviews
Cleanliness: 4.51
Service: 7.48
Location: 8.52
Room Quality: 6.47
Amenities: 5
Value for Money: 5.46
Food and Beverage: 3.51
Overall Experience: 5.48
I
isabella • solo_traveller • it
10
ottimo per una notte o per una vacanza
Pros:

stanza con cucina, ascensore, parcheggio , receptionist gentilissima e simpatica

Cons:

era tutto ok

2026-05-23 • via Nuitee
S
Samantha • solo_traveller • us
1
2026-04-21 • via Nuitee
D
Darrell • solo_traveller • us
7
My stay was great until I checked my credit card account and I wasn't refunded the $100 deposit.
Pros:

I enjoyed the quiet location of the room on the 4th floor. I liked the full sized refrigerator in the room. No bugs. My view was cool too.

Cons:

I was not printed out a receipt for my stay upon checking out on Monday, 3/ 9/2026. I was told by the front desk clerk on duty, the one who checked me in on Friday, 3/6/ 2026 that a receipt would be emailed to me using the email address I provided. I was also told upon checking out that the $100.00 deposit would be refunded to me. I have checked my credit card account. I don't see where the deposit has been deposited to me.
Confirmation #: 6553282426. At this point, I feel very deceived by the front desk clerk I dealt with. Did she lie to me about refunding me the deposit and emailing a receipt?

2026-04-17 • via Nuitee
E
Ebenezer • solo_traveller • us
10
Pros:

Siren environment

Cons:

I had nothing to dislike

2026-04-16 • via Nuitee
S
Samantha • solo_traveller • us
2
I would never recommend this place to anyone
Pros:

Affordable

Cons:

Elevator was broken and not scheduled to be repaired for 6 weeks. I was put on the 4th floor and made to contend with 8 flights of stairs to go to or leave my room. The manager and front desk employees were cruel and unprofessional

2026-04-09 • via Nuitee
S
Samantha • solo_traveller • us
2
I would never recommend anyone stay here.
Pros:

Affordable

Cons:

The management team were cruel and never returned my deposits.

2026-04-08 • via Nuitee
• solo_traveller • us
1
2026-04-07 • via Nuitee
A
Antwon • extended_group • us
7
2026-04-06 • via Nuitee
E
Ebenezer • family_with_children • us
10
2026-04-05 • via Nuitee
M
Mungarro • solo_traveller • us
10
Pros:

Staff

Cons:

Not enough time to stay

2026-03-31 • via Nuitee
J
Joseph • solo_traveller • us
10
2026-03-27 • via Nuitee
M
Madison • family_with_children • us
1
Pros:

It was easy to find.

Cons:

I left on Monday, one night after checking in. When I asked staff to refund whatever was necessary, I was told "because it was a third party booking I can't touch it. Contact them and they will contact us. " I did my part. They failed on their end and I wasted several hundred dollars because they can't be trusted to do what they say.

The halls reek of MJ, when it is supposed to be smoke free. People staying there are loud.
I wouldn't bother staying here again if it was free.
I clean professionally for a living. The walls are filthy, covered in grease and obvious nicotine. There are handprints and dirt all over the bathroom. The kitchenette has grease all over the backsplash behind the stove top and the sink.

2026-03-23 • via Nuitee
K
kim • couple • us
10
2026-03-19 • via Nuitee
M
Mungarro • solo_traveller • us
10
Pros:

Cleanliness and rockstarstaff...

Cons:

Had to say so long

2026-03-13 • via Nuitee
M
Mungarro • solo_traveller • us
10
Pros:

Staff

Cons:

It was time to go...

2026-03-09 • via Nuitee
I
Ice Bear • solo_traveller • us
1
Would not suggest any professionals to stay there if they want to get any work done.
Pros:

Nothing.

Cons:

Worst hotel I've ever stayed at. More of a halfway house. The smell of smoke both nicotine and Marijuana was unbelievable throughout the building. People smoking in front of the doors, you had to walk through smoke every time you entered. Dried paint all over the floor in the unit. Both side exit doors where locked with large signs on saying you could not exit. The elevator was inoperable for several days.

2026-03-06 • via Nuitee
M
Mungarro • solo_traveller • us
10
2026-03-05 • via Nuitee
T
Travis • family_with_children • us
5
Pros:

The elevators broke .

Cons:

Not much.

2026-03-01 • via Nuitee
C
Caress • family_with_children • us
3
2026-02-28 • via Nuitee
W
Wendy • family_with_children • us
10
2026-01-30 • via Nuitee