Extended Stay America Select Suites - Colorado Springs

Hotels
Extended Stay America Select Suites
5.8 (244 reviews)
3350 N Chestnut Street , Colorado Springs , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Invoice provided
Smoke alarms
24-hour security
See all facilities

Review Highlights

Pros:
Clean enough and quiet
Nice hot shower
Cons:
Staff lies about deposits
Filthy conditions

Categories

Cleanliness
4.51
The room had dog hair and dust everywhere, which is below acceptable cleanliness.
Service
7.48
Some staff were rude, and there were issues with deposits and refunds.
Location
8.52
The location was decent but nothing extraordinary.
Room Quality
6.47
Rooms were spacious but had issues with noise and comfort.
Amenities
5
Lacked basic amenities like adequate cooking ware and breakfast, negatively impacting the stay.
Value for Money
5.46
Guests felt overcharged and dissatisfied with the service provided for the price.
Food and Beverage
3.51
The breakfast offered was misleading as it was not provided.
Overall Experience
5.48
Numerous complaints on service and cleanliness overshadowed any positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:30

Property Description

Convenient Location
Located just a short distance from popular attractions like Palmer Park and Garden of the Gods, Extended Stay America Select Suites in Colorado Springs offers a central hub for your adventures in the area.

Comfortable Accommodation
Relax in our air-conditioned rooms equipped with a flat-screen TV, free WiFi, and free toiletries. The perfect place to unwind after a day of exploring the city.

Nearby Amenities
With Colorado Springs Fine Arts Center and Rock Ledge Ranch Historic Site in close proximity, you'll have easy access to cultural experiences. Plus, being just 20 km from Colorado Springs Airport makes traveling a breeze.

Book now for a memorable stay at Extended Stay America Select Suites - Colorado Springs!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Fresh towels and linen can be exchanged at the front desk at any time for a small fee.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not accepted.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: COS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

5.8
Based on 244 reviews
Cleanliness: 4.51
Service: 7.48
Location: 8.52
Room Quality: 6.47
Amenities: 5
Value for Money: 5.46
Food and Beverage: 3.51
Overall Experience: 5.48
M
Mungarro solo_traveller us
10
Pros:

Cleanliness and rockstarstaff...

Cons:

Had to say so long

2026-03-13 via Nuitee
M
Mungarro solo_traveller us
10
Pros:

Staff

Cons:

It was time to go...

2026-03-09 via Nuitee
I
Ice Bear solo_traveller us
1
Would not suggest any professionals to stay there if they want to get any work done.
Pros:

Nothing.

Cons:

Worst hotel I've ever stayed at. More of a halfway house. The smell of smoke both nicotine and Marijuana was unbelievable throughout the building. People smoking in front of the doors, you had to walk through smoke every time you entered. Dried paint all over the floor in the unit. Both side exit doors where locked with large signs on saying you could not exit. The elevator was inoperable for several days.

2026-03-06 via Nuitee
M
Mungarro solo_traveller us
10
2026-03-05 via Nuitee
T
Travis family_with_children us
5
Pros:

The elevators broke .

Cons:

Not much.

2026-03-01 via Nuitee
C
Caress family_with_children us
3
2026-02-28 via Nuitee
W
Wendy family_with_children us
10
2026-01-30 via Nuitee
K
Kimberly solo_traveller us
1
I didn’t stay there
Pros:

I didn’t say here

Cons:

They charge you for cancelling when you refuse to pay a cash deposit they don’t tell you about ahead of time.

2026-01-21 via Nuitee
J
Janelle family_with_children us
5
Pros:

Clean enough and quiet

Cons:

Staff lies about deposits and claims they are veterans as an excuse to not make it right. Ben felt like sleeping on cement.

2025-12-30 via Nuitee
C
Caress family_with_children us
7
Cons:

First time booked with booking. Com and paid $204 dollars. I got to place and was told I owe $300. I asked her about money I paid with booking. Com. She explained they send my money back but I still owed $300. I was confused. Come to find out she did not know what she was doing. I still waiting for my $300 refund.

2025-12-29 via Nuitee
9
921dillonn Family
2
Stay from Hell
Pros:

So My girlfriend and her kids were staying here and do to her line of work and how shes carries her self the staff harassed her,put a meth pipe in the micro wove held at her left a mattress covers in a huge blood stain and then had the audacity to refuse to let her support Dog go to the bathroom. Police have been called and krdo also the staff are sleeping with customers and hanging up on people…. Also half the customers are meth heads and drug addicts they also do not honor their rewords

2025-12-17 via Tripadvisor
E
Eddie couple us
10
2025-12-15 via Nuitee
E
Eddie couple us
10
2025-12-04 via Nuitee
E
Eddie couple us
10
2025-12-04 via Nuitee
Y
Yolanda solo_traveller us
6
Needs improvement in some ares
Pros:

Well, the room could have been cleaner and had dog hair and dust everywhere. Could have told me about the 100.00 dollar deposit ahead of time. Instead of expecting everyone to read their whole website. They could have told me they don't provide cooking ware a head of time. But other than that, it was ok.

Cons:

The area was OK and I was on the first floor .

2025-11-17 via Nuitee
J
Janet couple us
8
2025-11-16 via Nuitee
B
briankZ1414GD Family
2
worse place ever
Pros:

Due to an apartment fire and asbestos issue I and my family had to stay at the extended stay america in Colorado Springs. We did not have a choice as to where we would stay our property management made the choice which was a big mistake , one that I personally will not repeat , this place was suppose to have what's called an ADA room in compliance with the Americans Act and upon arrival was stuck in this tiny room not compliant with this at all one small bed to use between myself and my wife needless to say we slept on top of one another . Thankfully we exchanged rooms with our neighbor getting a better larger room , that was just the start of the issues went to use the shower and very poor water pressure no matter what floor you are on it really was bad when you can barely get your head wet.
The management is very poor accuse you of things you did not do and then charge you hundreds of dollars for allegedly doing it really crappy if you ask me the rooms are not adequate do not give you any of the nice amenities other than free wifi . Worse place ever do not stay here

2025-11-07 via Tripadvisor
G
Gemmecke family_with_children us
7
Pros:

Nice hot shower big room, Jenn was the best!

Cons:

Hot, we couldn't stay in the room more than to sleep, throat closing issues, husband had hard time sleeping

2025-11-06 via Nuitee
C
Carpenter family_with_children us
10
2025-11-05 via Nuitee
N
Nicole family_with_children us
2
Never staying here again.
Pros:

It has extended stay

Cons:

Rude staff, refusal to do basic hotel duties other than provide a room. We had to clean it ourselves and provide toilet paper as well as were charged for towel use. The morning breakfast we saw on their site was a lie as well as other facilities. Fire alarm drills every day.

2025-10-20 via Nuitee