Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Overall satisfactory conditions
Cons:
Issues with room quality
Food quality concerns
Noise disturbances

Categories

Cleanliness
8.5
Overall good cleanliness but mentions of issues in some reviews.
Service
9.5
Positive notes about the staff and assistance.
Location
9.5
Frequently praised for being in a good area.
Room Quality
8.5
Some satisfaction but reports of discomfort and issues.
Amenities
9
Generally adequate although several could be improved.
Value for Money
9.5
Good value reported for amenities and service.
Food and Beverage
8
Mixed reviews about breakfast quality.
Overall Experience
9.5
Mostly positive experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:56

Property Description

Spacious Rooms with Modern Amenities

Hotel Plaza Mayor, nestled in Santo André City Centre, offers well-equipped, air-conditioned rooms just a short walk from Shopping ABC Mall. Each room features a working desk, flat-screen TV, and a private bathroom with a hot shower. Room service is also available for your convenience.

Delicious Dining and Leisure Facilities

Indulge in regional and international cuisine at the hotel’s restaurant, and unwind with a drink at the bar. Stay active in the fitness centre or have fun in the games room. For business needs, take advantage of the conference rooms and business centre.

Convenient Location and Services

With easy access to Congonhas and Guarulhos International Airports, Hotel Plaza Mayor is also close to Celso Daniel Park. On-site parking is available. Book now for a delightful stay!

Important information:

Please note that the property has been entirely renovated.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for R$ 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2186 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 8
Overall Experience: 9.5
M
Mohamed • family_with_children • ma
2
2026-02-14 • via Nuitee
V
Vicente • couple • br
7
Bom.
Pros:

Camas e ar condicionado

Cons:

Chuveiro (sai pouca água), banheiro antigo, porta do banheiro remendada e box descascado e acionamento da caixa acoplada dura; local aonde desembarca as malas é descoberto e o café da manhã é simples.

2026-02-13 • via Nuitee
S
Sandra Cristina • solo_traveller • br
9
2026-02-12 • via Nuitee
S
SÉRGIO GARCIA • couple • br
8
Ótima estadia!
Pros:

Limpeza

Cons:

Nem

2026-02-12 • via Nuitee
A
ana lucia • solo_traveller • br
10
2026-02-10 • via Nuitee
F
Felipe • solo_traveller • br
7
2026-02-10 • via Nuitee
D
Daniel • solo_traveller • de
8
2026-02-10 • via Nuitee
D
Daniel • solo_traveller • de
8
2026-02-10 • via Nuitee
D
Daniel • extended_group • de
8
2026-02-10 • via Nuitee
A
ana lucia • solo_traveller • br
10
2026-02-10 • via Nuitee
L
LUCIANA OLIVEIRA • couple • br
9
Muito boa, sempre me hospedo lá
Pros:

Localização e conforto

2026-02-09 • via Nuitee
D
Daniele • family_with_children • br
10
Como sempre, maravilhoso!
Pros:

Tudo

Cons:

Estava tudo impecável

2026-02-08 • via Nuitee
W
Wilson • solo_traveller • br
10
excelente custo benefício em santo andre
Pros:

ótima localização, excelente a limpeza dos quartos, cama boa, toalhas muito boas

Cons:

o café da manhã

2026-01-31 • via Nuitee
C
CARLOS EDUARDO • solo_traveller • br
10
2026-01-31 • via Nuitee
A
Alexandre • extended_group • br
8
Good and comfortable
Pros:

Location and breakfast

Cons:

It is a little bit dated

2026-01-30 • via Nuitee
O
Oswaldo Passarelli Jr • solo_traveller • br
7
uma boa opção de estadia
Pros:

boa localização
funcionarios simpaticos
bom custo beneficio
café da manhã satisfatório
algumas opções de refeição que são satisfatórias
tamanho bom do quarto e do banheiro
preço justo
manobristas do carro atenciosos

Cons:

gostaria de comentar que os banheiros precisariam uma revisão pois os chuveiros tem fluxo de agua irregular
a descarga do vaso sanitario precisa de regulagem desperdiçando agua
poucos funcionarios na recepção e as vezes fila enorme no chekout

2026-01-30 • via Nuitee
A
Aline Tonani • family_with_children • br
8
2026-01-30 • via Nuitee
G
Guilherme Henrique • extended_group • br
10
2026-01-30 • via Nuitee
J
José Geraldo Auerswald • family_with_children • br
9
Pros:

Conforto e educação dos funcionários

Cons:

Hospedagem para duas pessoas e toalha de banho apenas para uma.

2026-01-30 • via Nuitee
A
ana lucia • solo_traveller • br
10
2026-01-29 • via Nuitee