Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Overall satisfactory conditions
Cons:
Issues with room quality
Food quality concerns
Noise disturbances

Categories

Cleanliness
8.5
Overall good cleanliness but mentions of issues in some reviews.
Service
9.5
Positive notes about the staff and assistance.
Location
9.5
Frequently praised for being in a good area.
Room Quality
8.5
Some satisfaction but reports of discomfort and issues.
Amenities
9
Generally adequate although several could be improved.
Value for Money
9.5
Good value reported for amenities and service.
Food and Beverage
8
Mixed reviews about breakfast quality.
Overall Experience
9.5
Mostly positive experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:56

Property Description

Spacious Rooms with Modern Amenities

Hotel Plaza Mayor, nestled in Santo André City Centre, offers well-equipped, air-conditioned rooms just a short walk from Shopping ABC Mall. Each room features a working desk, flat-screen TV, and a private bathroom with a hot shower. Room service is also available for your convenience.

Delicious Dining and Leisure Facilities

Indulge in regional and international cuisine at the hotel’s restaurant, and unwind with a drink at the bar. Stay active in the fitness centre or have fun in the games room. For business needs, take advantage of the conference rooms and business centre.

Convenient Location and Services

With easy access to Congonhas and Guarulhos International Airports, Hotel Plaza Mayor is also close to Celso Daniel Park. On-site parking is available. Book now for a delightful stay!

Important information:

Please note that the property has been entirely renovated.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for R$ 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2186 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 8
Overall Experience: 9.5
K
Katia PEREIRA DE SOUZA couple br
8
Amazing
Pros:

O café da manhã é maravilhoso, amei a cocada oferecida no café experimentem .

Cons:

Tudo certo com a hospedagem

2026-03-14 via Nuitee
J
João Fernando couple br
10
Um bom local e otimo custo benefício
Pros:

Acomodações boas e novas

2026-03-13 via Nuitee
C
CAMILA couple br
10
2026-03-12 via Nuitee
C
Ciça Rodriguez family_with_children br
10
Pros:

Quarto muito espaçoso, cômodo e foi perfeito para nós, que estávamos em três. Localização funcional para nossa necessidade.

2026-03-10 via Nuitee
M
Marjori Soraia couple br
8
Para mim é um dos melhores hotéis da região
Pros:

Cama king e quarto bem limpo

Cons:

O hotel é muito bom. Só os chuveiros precisam de uma pequena manutenção

2026-03-09 via Nuitee
A
andreia family_with_children br
9
2026-03-08 via Nuitee
M
M.Ramalho couple br
9
Excelente custo benefício e localização
Pros:

A localização é excelente e o quarto amplo e confortável!

Cons:

O banheiro poderia ser mais moderno ( reformado)

2026-03-08 via Nuitee
L
Ludmila family_with_children br
9
Ótimo custo-benefício
Pros:

Bom café da manhã.
Ótima equipe de atendimento.
Boa localização em Santo André.

Cons:

Ter estacionamento pago.

2026-03-07 via Nuitee
S
santana couple br
10
2026-03-05 via Nuitee
S
Sorano solo_traveller br
10
2026-03-02 via Nuitee
R
Ricardo couple br
9
Hotel honesto a preço justo
Pros:

O hotel não é novo, mas estava tudo em ordem

Cons:

Demora um pouco maior que o normal no checkin e na retirada do carro

2026-03-01 via Nuitee
J
Julio Cesar Ascenco De Araujo solo_traveller br
10
2026-03-01 via Nuitee
W
Wesley solo_traveller br
9
Otima opção de quem viaja a trabalho
Pros:

Otimo custo benefício

2026-03-01 via Nuitee
S
SÉRGIO GARCIA couple br
10
ACIMA DAS EXPECTATIVAS
Pros:

Tudo perfeito, superando as expectativas. Com certeza passará a ser meu local de estadia quando estiver na região.

Cons:

NADA DIGNO DE NOTA

2026-02-27 via Nuitee
A
Alessandro solo_traveller br
10
2026-02-26 via Nuitee
L
Luiz Fernando solo_traveller br
10
2026-02-26 via Nuitee
H
Hamiltom couple br
8
2026-02-25 via Nuitee
J
JOÃO CARLOS solo_traveller br
10
2026-02-25 via Nuitee
Z
zhuli family_with_children pe
7
Pros:

Comodida de la habitacion

Cons:

En recepción la atención se demoraba un poco / como que parecían que no conocían el manejo.

2026-02-25 via Nuitee
M
Mauricio family_with_children br
10
Pros:

De tudo

Cons:

Nada

2026-02-24 via Nuitee