Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Overall satisfactory conditions
Cons:
Issues with room quality
Food quality concerns
Noise disturbances

Categories

Cleanliness
8.5
Overall good cleanliness but mentions of issues in some reviews.
Service
9.5
Positive notes about the staff and assistance.
Location
9.5
Frequently praised for being in a good area.
Room Quality
8.5
Some satisfaction but reports of discomfort and issues.
Amenities
9
Generally adequate although several could be improved.
Value for Money
9.5
Good value reported for amenities and service.
Food and Beverage
8
Mixed reviews about breakfast quality.
Overall Experience
9.5
Mostly positive experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:56

Property Description

Spacious Rooms with Modern Amenities

Hotel Plaza Mayor, nestled in Santo André City Centre, offers well-equipped, air-conditioned rooms just a short walk from Shopping ABC Mall. Each room features a working desk, flat-screen TV, and a private bathroom with a hot shower. Room service is also available for your convenience.

Delicious Dining and Leisure Facilities

Indulge in regional and international cuisine at the hotel’s restaurant, and unwind with a drink at the bar. Stay active in the fitness centre or have fun in the games room. For business needs, take advantage of the conference rooms and business centre.

Convenient Location and Services

With easy access to Congonhas and Guarulhos International Airports, Hotel Plaza Mayor is also close to Celso Daniel Park. On-site parking is available. Book now for a delightful stay!

Important information:

Please note that the property has been entirely renovated.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Location

Guest Reviews

9
Based on 2402 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 8
Overall Experience: 9.5
L
Lara • solo_traveller • gb
7
2026-08-29 • via Nuitee
J
Janaina • solo_traveller • br
10
Pros:

Quarto espaçoso e confortável, café da manhã maravilhoso, adoramos

2026-08-28 • via Nuitee
F
Fatima Maria Gallo • solo_traveller • br
9
2026-08-27 • via Nuitee
B
Barbara • couple • br
3
2026-08-26 • via Nuitee
S
Simone • couple • br
8
Me senti acolhida.
Pros:

Local limpo, lindo e acochegante.

Cons:

Não disponibilidade de um ferro para passar nossas roupas. Fiquei em outros hoteis e isso é um otimo diferencial, pois para passar as roupas no serviço oferecido pelo hotel, o custo ficou caro , e sem contar a perda de tempo para solicitar esse serviço.

2026-08-25 • via Nuitee
L
Letícia • couple • br
8
Satisfatória
Pros:

Quarto e banheiro ótimos.

Cons:

Elevador ineficiente. Café da manhã medíocre.

2026-08-25 • via Nuitee
C
Carlos Pedro • solo_traveller • br
9
Satisfeito
Pros:

Ótima localização, funcionários muito atenciosos principalmente os do café da manhã, ambiente dos quartos muito espaçoso.

Cons:

Está localizado em uma região de muito frio no inverno, negativo Sistema de Ar Condicionado não tem a opção de Aquecimento.
Café da manhã, não tinha leite quente disponível, foi preciso Solicitar " fomos bem atendido" sugestão deixar uma garrafa térmica com leite, Disponível.

2026-08-24 • via Nuitee
F
Fernanda • couple • br
9
Pros:

hotel muito organizado e limpo. Otimo atendimento

2026-08-24 • via Nuitee
E
Elizabeth • extended_group • br
10
2026-08-24 • via Nuitee
M
Marcio • solo_traveller • br
8
Excelente custo benefício
Pros:

Limpeza e atenção dia funcionários

2026-08-23 • via Nuitee
S
Sandra • solo_traveller • de
8
2026-08-22 • via Nuitee
A
AURELIANO MONTEIRO NETO • solo_traveller • br
8
Boa estadia
Pros:

Limpeza

Cons:

Cortinas

2026-08-22 • via Nuitee
A
Alex • solo_traveller • br
8
2026-08-22 • via Nuitee
A
andreia • solo_traveller • br
9
Pros:

Quarto Limpo , espaçoso, manutenção ok
Café da manhã bom
Chuveiro bom
Cama boa

2026-08-21 • via Nuitee
T
Thomás Hur • solo_traveller • br
9
2026-08-21 • via Nuitee
J
JOSÉ MARIO • couple • br
9
2026-08-18 • via Nuitee
M
Marcos Antonio da Silva • couple • br
9
Tranquila e confortável.
Pros:

Limpeza, atendimento e café

Cons:

Sem
Comentários

2026-08-17 • via Nuitee
N
Noémie • solo_traveller • fr
10
2026-08-17 • via Nuitee
V
Vanessa • solo_traveller • br
10
Pros:

.

Cons:

.

2026-08-17 • via Nuitee
T
Thales • extended_group • br
9
2026-08-17 • via Nuitee