Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Overall satisfactory conditions
Cons:
Issues with room quality
Food quality concerns
Noise disturbances

Categories

Cleanliness
8.5
Overall good cleanliness but mentions of issues in some reviews.
Service
9.5
Positive notes about the staff and assistance.
Location
9.5
Frequently praised for being in a good area.
Room Quality
8.5
Some satisfaction but reports of discomfort and issues.
Amenities
9
Generally adequate although several could be improved.
Value for Money
9.5
Good value reported for amenities and service.
Food and Beverage
8
Mixed reviews about breakfast quality.
Overall Experience
9.5
Mostly positive experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:56

Property Description

Spacious Rooms with Modern Amenities

Hotel Plaza Mayor, nestled in Santo André City Centre, offers well-equipped, air-conditioned rooms just a short walk from Shopping ABC Mall. Each room features a working desk, flat-screen TV, and a private bathroom with a hot shower. Room service is also available for your convenience.

Delicious Dining and Leisure Facilities

Indulge in regional and international cuisine at the hotel’s restaurant, and unwind with a drink at the bar. Stay active in the fitness centre or have fun in the games room. For business needs, take advantage of the conference rooms and business centre.

Convenient Location and Services

With easy access to Congonhas and Guarulhos International Airports, Hotel Plaza Mayor is also close to Celso Daniel Park. On-site parking is available. Book now for a delightful stay!

Important information:

Please note that the property has been entirely renovated.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for R$ 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2275 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 8
Overall Experience: 9.5
E
Eduardo • solo_traveller • br
7
Pros:

Pessoal muito atencioso. Principalmente a Daniela do restaurante. Janta saborosa.

Cons:

O wi-fi do quarto não funcionou bem durante toda a estadia, onde fui obrigado a trabalhar no térreo. O pessoal da recepção disse que era um problema momentâneo, mas hóspedes mais antigos relataram que a internet nunca funcionou bem.

2026-05-09 • via Nuitee
J
James Almeida • solo_traveller • br
7
Local bom, mas vazo sem descarga.
Pros:

O local é limpo, confortável e o café da manhã é decente.

Cons:

O vazo sanitário do banheiro não tem descarga! Isso não é aceitável. Não é questão de falha, realmente não existe um botão pra descarga.

2026-05-07 • via Nuitee
M
Marlene • couple • br
10
2026-05-06 • via Nuitee
J
JOSÉ MARIO • couple • br
8
2026-05-06 • via Nuitee
E
ELISIR • solo_traveller • br
9
Pros:

Localização, higiene, atendimento, conforto

Cons:

Necessária a manutenção de instalações hidráulicas

2026-05-05 • via Nuitee
T
Tarcísio • couple • br
9
2026-05-05 • via Nuitee
T
Tarcísio • couple • br
9
Ótima localização e quarto amplo
Pros:

Quarto espaçoso e ducha maravilhosa

2026-05-05 • via Nuitee
N
Norien Tatiana • solo_traveller • br
10
2026-05-03 • via Nuitee
D
Daniela • solo_traveller • br
9
2026-05-02 • via Nuitee
J
Jorge • solo_traveller • br
8
Vale a pena se hospedar
Pros:

Localização e atendimento

Cons:

Precisa passar por modernização.

2026-04-30 • via Nuitee
J
jamile • solo_traveller • br
8
Pros:

Gosto muito da localização, da limpeza, do tamanho dos quartos

Cons:

Precisam melhorar a iluminação, trocar essa iluminação branca por amarela e reduzir a intensidade das lâmpadas ao lado da cama

2026-04-29 • via Nuitee
J
Juliano • solo_traveller • br
10
2026-04-29 • via Nuitee
M
manoel • solo_traveller • br
9
Pros:

Tudo certo

Cons:

Um funcionário abriu a porta quando eu estava descansando, no meio do dia

2026-04-28 • via Nuitee
Y
Yuri • solo_traveller • br
10
2026-04-28 • via Nuitee
J
Januário • solo_traveller • br
9
2026-04-25 • via Nuitee
H
Hideyki • couple • br
1
RUIM
Pros:

localizacao boa mas com muito barulho as 2:30h da manha tive que mudar de quarto porque o barulho do motor da CALDEIRA era insuportavel, NAO RECOMENDO ESTE HOTEL.

Cons:

QUARTO que fiquei n.318 o barulho do motor da CALDEIRA era irritante.... nao consegui dormir

2026-04-23 • via Nuitee
E
EHB • solo_traveller • br
9
2026-04-22 • via Nuitee
L
luciano • family_with_children • br
10
Pros:

Tudo em ótimo estado e em ordem a limpeza impecável

Cons:

Não houve

2026-04-21 • via Nuitee
D
Daniela • solo_traveller • br
10
2026-04-21 • via Nuitee
B
Bezerra • solo_traveller • br
10
2026-04-20 • via Nuitee