Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Overall satisfactory conditions
Cons:
Issues with room quality
Food quality concerns
Noise disturbances

Categories

Cleanliness
8.5
Overall good cleanliness but mentions of issues in some reviews.
Service
9.5
Positive notes about the staff and assistance.
Location
9.5
Frequently praised for being in a good area.
Room Quality
8.5
Some satisfaction but reports of discomfort and issues.
Amenities
9
Generally adequate although several could be improved.
Value for Money
9.5
Good value reported for amenities and service.
Food and Beverage
8
Mixed reviews about breakfast quality.
Overall Experience
9.5
Mostly positive experiences reported by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:56

Property Description

Spacious Rooms with Modern Amenities

Hotel Plaza Mayor, nestled in Santo André City Centre, offers well-equipped, air-conditioned rooms just a short walk from Shopping ABC Mall. Each room features a working desk, flat-screen TV, and a private bathroom with a hot shower. Room service is also available for your convenience.

Delicious Dining and Leisure Facilities

Indulge in regional and international cuisine at the hotel’s restaurant, and unwind with a drink at the bar. Stay active in the fitness centre or have fun in the games room. For business needs, take advantage of the conference rooms and business centre.

Convenient Location and Services

With easy access to Congonhas and Guarulhos International Airports, Hotel Plaza Mayor is also close to Celso Daniel Park. On-site parking is available. Book now for a delightful stay!

Important information:

Please note that the property has been entirely renovated.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for R$ 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2333 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9
Value for Money: 9.5
Food and Beverage: 8
Overall Experience: 9.5
E
e você! • solo_traveller • br
8
Pros:

O atendimento foi ótimo.

Cons:

A caixa acoplada do banheiro estava com problema. Havia uma ganbiarra dentro da mesma que já era de conhecimento deles, segundo o responsável pela manutenção.

2026-07-12 • via Nuitee
S
Sérgio • solo_traveller • br
10
2026-07-10 • via Nuitee
G
Glaucia Heloisa • couple • br
10
Excelente
2026-07-10 • via Nuitee
T
Thaisy • family_with_children • br
9
2026-07-08 • via Nuitee
E
Eliana • solo_traveller • br
9
2026-07-07 • via Nuitee
E
Eliana • solo_traveller • br
9
2026-07-07 • via Nuitee
V
Vitória • couple • br
10
2026-07-06 • via Nuitee
Y
YANIMA • solo_traveller • br
10
Pros:

Gostei de tudo. Organização, limpeza , conforto. Funcionários muito atenciosos e prestativos. Cama muito confortavel. Quartos amplos. Higiene impecável. Café da manha maravilhoso. Localização otima perto de comércios da região. Amamos nossa estadia com certeza voltaremos

2026-07-06 • via Nuitee
H
Haroldo • solo_traveller • br
10
Pros:

Tudo muito bom. Só faltou.........

Cons:

Falta de, uma ducha higiênica no banheiro. É o único ponto negativo.

2026-07-06 • via Nuitee
H
Henrique • couple • br
9
Agradável e confortavel
Pros:

Bomquarto confortável banheiro espaçoso

Cons:

Estacionamento não incluso

2026-07-06 • via Nuitee
E
Eduardo • couple • br
9
Tudo estava muito bom.
Pros:

Cama e café da manhã.

Cons:

Apenas sugestão, podia ter salame no café da manhã também.

2026-07-05 • via Nuitee
C
cesar luiz • solo_traveller • br
8
2026-07-05 • via Nuitee
D
Danilo • extended_group • br
10
2026-07-04 • via Nuitee
R
ricardo gonzalez • couple • br
9
Muito bom
Pros:

Conforto e limpeza

2026-07-04 • via Nuitee
B
Byeongcheol • solo_traveller • br
7
Cons:

실내가 추워요

2026-07-01 • via Nuitee
A
ANA PAULA • solo_traveller • br
10
2026-06-30 • via Nuitee
M
Melquisedec • solo_traveller • br
9
2026-06-30 • via Nuitee
R
RAFAEL BISPO • solo_traveller • br
9
2026-06-29 • via Nuitee
C
Camila • couple • br
9
Ótimo ciato benefício, e funcionários muito atenciosos
Pros:

Conforto e atendimento

Cons:

Achei a acústica um pouco ruim, ficamos ouvindo barulhos durante a noite toda

2026-06-29 • via Nuitee
S
Soares da Silva • couple • br
10
Hotel direrenciado!
Pros:

É uma excelente opção em Santo André. Os quartos são amplos e muito limpos. Na acomodação onde fiquei a cama era realmente grande, acho que uma king. O apartamento é muito amplo, diferente do que é oferecido por outras acomodações da região. Café da manhã excelente com muita variedade. Super recomendo!

2026-06-29 • via Nuitee