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Facilities
Property facilities
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Express check-out
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Express check-in/check-out
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Designated smoking area
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Concierge service
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ATM/banking
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Snorkeling nearby
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Breakfast available (surcharge)
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Safe-deposit box at front desk
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Free newspapers in lobby
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Express check-out
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Express check-in
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Tours/ticket assistance
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Free self parking
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Airport transportation - pickup (surcharge)
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24-hour pool access
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Mosquito nets
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Banquet hall
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Property Description
Recreational Amenities and Services Enjoy the outdoor pool and bicycles for rent, complimentary wireless internet, concierge services, and barbecue grills.
Dining and Drinking Options Have a meal at the restaurant, order from room service, and unwind with a drink at the bar/lounge. Breakfast is available for a fee.
Additional Offerings Included are free newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Take advantage of the roundtrip airport shuttle (surcharge) and free self-parking.
For a relaxing stay on Unawatuna Beach, book your room at Neptune Bay Hotel now!
- 24-hour pool access
- No pets and no service animals are allowed at this property.
Property Policies
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Pets
Pets not allowed
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Pets
Service animals not allowed
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General
Professional property host/manager
Location
Guest Reviews
Good location
Pool was waste of time no sun beds available and not enough beds on the beach breakfast wasn’t good was cold staff not very friendly, also lots of Russians playing there own music on beach very loudly
Good location and lovely balcony.
There were electrical cords hanging in the shower, mold in the basin, the curtains were very old and didn’t cover the window. Towels are old and stained. No wifi or furniture in the bedroom eg chair, side tables, lamps and even though I informed the staff I would be checking in late and got a response, they were unprepared. This place is very expensive for what you get. I would not recommend. Checked out after a day.
Great value lovely pool and staff all friendly
Needs updating and painting
Lovely sandy beach and nice breakfast
Sadly, the hotel is very run down. With a little bit of work, this hotel could be very nice due to it's location and beautiful building.
Close to thw beaxh
It was under construction. Pool was closed. Not clean the room. Heavy dust on furnitures. Need ask for soup , toilet papers.
Location is toooooo good to enjoy with own restaurant on the best beach . Main touristy n happening in South srilanka must recommended
Construction was going on lower floor has no view of sea. Service was very poor..... But for beach location every thing you can forget.
Location is good.
Service is worst among all the hotels I stayed in Sri Lanka. Dish connection of the TV doesn’t work. Staffs are busy with a restaurant in front of the hotel than, concentrating on guest of the hotel. Swimming pool is out of service but in booking.com it says swimming pool is available.
Location
No Pool - under refurbishment
No Wifi as advertised
TV missing from room
No hot water !!
Very nice, big room with AC and big balcony. Toilette and shower separated, both big enough. View from the room and closeness to the beach is very good. They let us have a late check out, free of charge.
Staff was a little confused also a bad english. Bed sheets had some holes. Breakfast was nothing special. During our stay the building was renovated with was quite disturbing and loud.
Pool not available as renovation took place
Location
I spent only one night there, because of the location, actually it is the only good thing about this property.
- the mosquito’s net is covered with bloody spots
- the building is extremely old and when I woke up I saw the part of the ceiling on the floor
- careless staff
- poor breakfast
- swimming pool looks so bad that I never tried it
- Clean and very spacious rooms with functioning AC and ventilator
- very comfortable beds with good mattresses
- very close to the beach
- no WiFi in the rooms
- it was quite loud because of the busy street right in front of the hotel
- Loud Russian party music in the hotels restaurant until late at night . Therefore not suitable for families with noise-sensitive kids
- We booked this hotel because of the pool. We have two small kids. However the pool was quite dirty and not welcoming at all. We went to another much better hotel pool instead were the kids could swim for 500 LKR/kid.
- Apart from the rooms this hotel is in a bad state and urgently needs renovation.
Sea view from the room and balcony was very nice. Beachfront restaurant was great. Also, this is one of the few hotels in the area that have a moderately good swimming pool. This location together with swimming pool has made the hotel worth the price. Staff are kind and helpful, too.
As already reviewed by many others, it is regrettable that the main building and facility was not maintained properly. While we do understand to some extent that the closure during the pandemic led to difficult situation, it would still have been possible to keep a certain level of tidiness , e.g. not to scatter housekeeping equipment in visible places, covering damaged walls with paint or even paper etc. We hope that the gradual recovery of tourism will improve the overall management to fully utilize the potential of superb location.
nothing to mention
the shower is broken and while taking a shower had to have hold it by hand. the shower room is not cleaned properly. the tiles of the show room wall are very dirty. the premise is not clean. there are share edges of the steps of the swimming pool. some tiles are broken and had to have fix them.
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