ERNES Hotel Bayu Mutiara

Hotels
6.6 (188 reviews)
No. 22A Jalan Bayu Mutiara 1 Taman Bayu Mutiara , Bukit Mertajam , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Standard quality for this hotel tier
Standard quality for this hotel tier
Cons:
Service is bad
Room is too small

Categories

Cleanliness
4.6
Room is too small, leading to a perception of less cleanliness.
Service
4.6
Service is bad, leading to a poor experience.
Location
8.6
Standard quality for this hotel tier.
Room Quality
4.6
Room is too small, negatively affecting room quality.
Amenities
8.6
Standard quality for this hotel tier.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
8.6
Standard quality for this hotel tier.
Overall Experience
4.6
Overall experience is negatively impacted by service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-02 05:40

Property Description

Convenient Location
Located just a short distance from major shopping centers and attractions, ERNES Hotel Bayu Mutiara offers easy access to the best of Bukit Mertajam.

Comfortable Accommodation
Enjoy a relaxing stay in our family rooms, complete with modern amenities and cozy furnishings for a comfortable experience.

Exceptional Service
Our 24-hour front desk and concierge service are dedicated to ensuring your needs are met promptly and efficiently during your stay.

Ready to experience comfort and convenience at ERNES Hotel Bayu Mutiara? Book now for an unforgettable stay.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is needed) and costs MYR 3 per day.

Location

Guest Reviews

6.6
Based on 188 reviews
Cleanliness: 4.6
Service: 4.6
Location: 8.6
Room Quality: 4.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 4.6
W
Wong • solo_traveller • my
10
2026-02-12 • via Nuitee
W
Wong • solo_traveller • my
10
2026-02-12 • via Nuitee
W
Wong • solo_traveller • my
10
2026-01-21 • via Nuitee
H
Hanapi • couple • my
7
2025-12-26 • via Nuitee
S
Sambanthan • couple • my
5
2025-11-02 • via Nuitee
G
Gloria • family_with_children • my
1
Pros:

Service is bad not recommend

Cons:

Service is bad not recommend

2025-08-23 • via Nuitee
C
Chan • couple • my
8
2025-08-22 • via Nuitee
L
Lo Swee Yie • couple • my
8
2025-08-17 • via Nuitee
G
Gloria • couple • my
1
Pros:

Not suitable for families
The room is too small

Cons:

Not suitable for families stay
Room very small

2025-07-29 • via Nuitee
D
devi • family_with_children • my
5
2025-07-28 • via Nuitee
M
Muhammad • review category business travellers • my
8
Very good
2025-05-21 • via Nuitee
A
Akmal • review category business travellers • my
5
Passable
2025-05-06 • via Nuitee
F
Foo • review category business travellers • my
8
Very good
2025-05-05 • via Nuitee
N
Ng • family with young children • my
3
Poor
2025-05-02 • via Nuitee
P
Pauline • review category business travellers • my
4
Disappointing
2025-04-20 • via Nuitee
L
Lim • young couple • th
5
Passable
Pros:

Good Location

Cons:

No hot water supply ( shower )

2025-04-16 • via Nuitee
R
Ramli • review category business travellers • my
10
Exceptional
2025-03-27 • via Nuitee
A
Aaron • young couple • my
1
Bad
Cons:

Room very very small and there is no window, like a jail.

2025-03-23 • via Nuitee
T
Theresa • family with young children • my
10
nice experience
Pros:

Nice location, nearby lots of food, however its does not heard any noise.

Cons:

no

2025-03-17 • via Nuitee
C
Chin • young couple • my
7
Good
Pros:

Location

2025-02-05 • via Nuitee