Wheeling Island Hotel-Casino-Racetrack

Hotels
Independent
9 (216 reviews)
1 S Stone St, Wheeling, West Virginia, 26003 , Wheeling , US

Facilities

Sportsbook
Health or beauty spa nearby
Free WiFi
Luggage storage
Casino
Designated smoking area
Elevator
ATM/banking
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Food quality issues
Cleanliness concerns

Categories

Cleanliness
8.71
Mentioned issues with raw sewage and some cleanliness concerns in the reviews.
Service
9.68
The staff were consistently described as friendly, helpful, and polite, with some exceptions on the floor service.
Location
9.72
Reviews consistently mention that the location is convenient and easy to access.
Room Quality
8.67
Rooms were noted as clean and comfortable, although some issues were reported with specific rooms.
Amenities
8.7
Amenities like the casino and food options were mentioned, with mixed reviews.
Value for Money
8.66
Some complaints about food being overpriced, affecting perceived value.
Food and Beverage
8.21
Food quality was criticized in several reviews, indicating room for improvement.
Overall Experience
9.68
Despite some issues, many reviews highlighted an enjoyable experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:58

Property Description

Exciting Casino and More Recreational Options
Enjoy the thrill of the casino or explore other recreational activities like the sportsbook.

Diverse Dining Options and Bars
Indulge in culinary delights at The Pointe Sea and Steak or grab a drink at one of the three bars/lounges.

Convenient Amenities and Central Location
Benefit from amenities like complimentary internet access and free self-parking, all while being centrally located in Wheeling.

Ready for an unforgettable experience? Book your stay at Wheeling Island Hotel-Casino-Racetrack now!

Important information:

  • Guests under 21 years old are not permitted at this adults-only property.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

See all policies

Location

Guest Reviews

9
Based on 216 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 9.68
V
Voyage715271 Family
10
Fun time at Wheeling
Pros:

Had a fun time with family! Recommend it!

2026-04-04 via Tripadvisor
D
darrentarumoto Couples
10
Fun place to take a break.
Pros:

The staff was extremely friendly and polite. Property was clean and well kept. It was a fun place to take a break from driving across the country.

2026-03-28 via Tripadvisor
M
meH3230VI Business
10
Great place to stay.
Pros:

Very nice and clean hotel,Hotel staff were excellent.

2026-03-27 via Tripadvisor
C
case0219 Couples Dayton, Ohio
10
Renovated Hotel Rooms and updates! Very pleased
Pros:

We have been to Wheeling Island several times, however due to some personal circumstances as well as the big flood that Wheeling Island had, this was our first trip back in 2 years. All I can say is Wow!!!! The hotel rooms have been remodeled. Fresh carpet, new bathrooms, new beds, pillows, everything has that new carpet smell. It was amazing! And as always the staff are always helpful. Very friendly. The casino layout is the same, however they now have a bar and grill restaurant and a smaller food court. Amazing stay! Thanks again

2026-03-23 via Tripadvisor
D
davidmS8936QA Couples
10
First Time Visiting
Pros:

Location is very easy to get to. One of the pros to the casino is the proximity to the historical district of wheeling, which I definitely recommend visiting as well.

Room was very clean. View wasnt the greatest though what do you expect for the price and time of year really? Overall was definitely a great value! In terms of noise level, it was very quiet in the room.

Service was my only complaint, but not enough to reduce the rating. Really wish the staff at the receptions desk would be faster. That being said all of the staff were very friendly and helpful!

2026-03-18 via Tripadvisor
L
lisapJ9807DO Couples
8
good entertainment
Pros:

fun casino with good entertainment, drinks are expensive

2026-03-11 via Tripadvisor
Q
Q2692AKjohns Family
10
The new Wheeling Island
Pros:

Wheeling Island has really stepped up their game in rewards and updates to their casino. 5 stars
Been going there for years. The visit was an awesome experience.

2026-03-06 via Tripadvisor
R
R8255XZjessicam Family
4
Wheeling Island Gaming Casino and Racetrack
Pros:

Been to this casino many times since I grew up in the area but I moved away. I come back to visit often and while I like going to casinos this is my least favorite. The cigarette smoke is atrocious. Many of the casinos we frequent are non smoking, have a smoking area completely blocked off with doors for people to enter/exit or have a specialized air filtration system. I have no problem with people that smoke, but because I’m very sensitive to cigarette smoke, I’m unable to stay in there for more than 15-20 mins. I’m not sure why they haven’t upgraded this casino or tried to improve it so all guests can have an enjoyable experience.

2026-03-05 via Tripadvisor
O
O2298GVtonym Family
2
Wheeling island casino, Our reviews.
Pros:

Beds uncomfortable.
Pillows didn't fit pillow cases and uncomfortable.
Mini fridge not cold.
No coffee pot or microwave in rooms.
Water in shower not as hot as we like.

2026-02-26 via Tripadvisor
G
G7354DNsamc Couples
10
great
Pros:

wonderful time and enjoyed all slots.

2026-02-22 via Tripadvisor
A
annasM2838KU Family
10
Ladie's Gambling Time Away
Pros:

Wheeling Island Casino ... nice, roomy, clean rooms ... excellent restaurant choices ... slot machine variety was great ! ... all staff members were extremely friendly, courteous & helpful

2026-02-18 via Tripadvisor
C
ConnieA580 Couples Ellwood City, Pennsylvania
10
Remodeled rooms
Pros:

They just remodeled all the hotel rooms and they are FABULOUS now!

2026-02-10 via Tripadvisor
Q
Q9537EPjacksonc Family Fuquay-Varina, North Carolina
10
Fresh Updates and Fantastic Food – A Hidden Gem in Wheeling!
Pros:

We were pleasantly surprised by our recent stay at Wheeling Island! The timing was perfect as they have just completed a massive $4.5 million renovation (early 2026) that really breathed new life into the property. The hotel rooms are significantly updated—everything felt fresh, clean, and modern. The highlight for us was the new Gravitate Food Hub. Instead of a standard boring food court, they have nine different concepts ranging from street tacos to healthy bowls, which made eating here a lot more exciting. We also had a sophisticated dinner at The Pointe Sea & Steak, and the service was top-tier. Even if you aren't a big gambler, the live entertainment in the showroom is worth the trip alone. It’s a great 'all-in-one' destination that finally feels like the luxury retreat it was meant to be!"

2026-02-08 via Tripadvisor
F
FarAway366876 Family
8
Great Experience
Pros:

It takes about an hour to get there from Pittsburgh. I love the atmosphere when you walk in the front entrance to a waterfall and palm trees. They have a nice variety of slot machines along with several table games. They keep the casino floor very tidy. The food is great no matter where you eat. The Pointe steakhouse is terrific!

2026-02-05 via Tripadvisor
I
I7215RYbradl Friends getaway
10
Fun Fun Fun
Pros:

Awesome Experience!!!
If you get a chance to go definitely go. First class service great environment just awesome and close to top of my list for fun!!

2026-02-03 via Tripadvisor
F
frankpG4427QD Family
6
Security Officer needs trained in courtesy and kindness
Pros:

Two days ago, my wife and I took my 90-year-old mother to the casino for a two-day trip for her birthday. My wife forgot her wallet with her driver's license. She did have a picture of it on her phone. The security officer was kind enough to run her license number and verify she was good to enter the gaming area. All of that day and evening she was free to enter and exit the gaming area without any issues. We spent the night and, in the morning, my wife and mother went to enter to gaming area to eat breakfast and gamble while I took our luggage to the car and came back in to meet them. The short, heavy set, bald security officer would not permit my wife in without her license. He would not enter her info into the system manually as did the previous officers. This would be understandable and acceptable if he didn't have an attitude. This same officer did this with several other persons that I know of. As a law enforcement officer myself, this is what gives people in this type of position a bad name. I did not identify myself as a law enforcement office because I knew he was doing his job, but there's a time and place to be rude to someone. Not with a 90-year-old and my wife. We spent a lot of money that evening and planned on spending the next day their also. I emailed customer service to let them know about their employee. I did not hear back from them. This is very disappointing as my mother liked everything about the casino and hotel.

2026-01-23 via Tripadvisor
C
Camper57543481591 Solo travel
10
Good time fun slots
Pros:

Friendly staff, clean machines, huge variety of slots, this place has improved so much over the past year good job wheeling island staff

2026-01-18 via Tripadvisor
P
Pcoop4wvu Friends getaway Moundsville, West Virginia
6
Won’t be spending New Year’s Eve at The Pointe again.
Pros:

Ate at The Pointe as we have done for several years on New Year’s Eve. The service was terrible, had to ask for refills on our drinks, had to ask for steak knives and had to ask for drawn butter for the lobster tails. Sent one of the lobster tail back because it was all mush, they did replace it and apologized.

2026-01-01 via Tripadvisor
T
toys442 Couples
10
Great time with friends
Pros:

Location is great, easy on and off the freeway to the casino. The staff is always great and went above and beyond to help with the little issues we had. Though we dont stay overnight often the hotel is great and really first class. The casino and hotel is super clean and a friendly atmosphere all around.

2025-12-16 via Tripadvisor
9
92kelsiem Couples
6
She redeemed you folks. Give her a raise and some recognition!
Pros:

Floor staff made me get up from my machine while I had $300 in credits so they could change the cash box. After they finished that machine did not hit a single time. I lost the $300 i had accumulated trying to get it going again see as i only sank a moderate amount into it. The raw sewage that slammed us in the face throughout the entire non-smoking section was horrific. We both had instant migraines and I became nauseous as all get out. The Gravitate FoodHub is awful.Almost $40 for 2 breakfast meals and 2 hot beverages, both of which were served cold. We finished our breakfast before our remade drinks were serve to us. The young lady at the hotel registration desk however was kind, poilite, helpful, efficient, all around phenomenal.

2025-12-13 via Tripadvisor