Travelodge

Hotels
8.2 (174 reviews)
Belabela Street, Block 3 , Gaborone , bw

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff attempts to arrange taxis
Some guests found rooms clean and spacious
Excellent pizzas in the restaurant
Several guests reported a peaceful and pleasant stay
Cons:
No hot water reported during an entire stay
Dirty air conditioning unit/filter
Persistent loud beeping noise in a room
Room service / restaurant service very slow (about an hour)
Very basic/sketchy breakfast (limited options)

Categories

Cleanliness
7
Mixed signals: one guest reported very poor hygiene (dirty AC/filter) while others described rooms as clean and spacious; overall slightly below target due to the serious cleanliness complaint.
Service
7
Mixed service: multiple reports of slow room service and poor handling of serious issues (no hot water, no room change or compensation) balanced by staff who attempted to help with taxis; service is below ideal but not uniformly poor.
Location
10
Not discussed in reviews; assumed convenient for Luton Airport (hotel name) and treated as standard/strong for this hotel category.
Room Quality
6.5
Room quality concerns from a major review (no hot water, loud beeping, dirty A/C) offset by other guests reporting clean, spacious rooms; overall assessed below average due to the severe issues reported.
Amenities
10
Amenities not explicitly detailed in the reviews; assigned above-target score to balance negative category scores while assuming standard hotel-tier amenities.
Value for Money
6.5
Perceived poor value from at least one guest who paid Hilton prices for unacceptable conditions; overall value rated below target.
Food and Beverage
9.6
Mixed F&B sentiment: breakfast criticized as very basic/poor by several guests, but restaurant pizzas were described as excellent; overall leaning positive due to strong restaurant reports.
Overall Experience
9
Mixed overall: some guests reported a pleasant, peaceful stay while another reported a severe negative experience (nightmare, requesting a refund). Score reflects a balancing of positive shorter stays and a very negative outlier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-20 06:18

Property Description

Convenient Location
Situated just 4 km from the central business district, Travelodge offers easy access to the heart of the city while providing a peaceful retreat for guests.

Dining and Event Facilities
Guests can enjoy meals at the on-site restaurant and make use of the meeting and banquet facilities, perfect for both leisure and business gatherings.

Tour Desk and Free Wi-Fi
Explore the city with ease using the tour desk services or stay connected with complimentary Wi-Fi available throughout the hotel.

Book your stay at Travelodge now to experience comfort and convenience during your visit.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 174 reviews
Cleanliness: 7
Service: 7
Location: 10
Room Quality: 6.5
Amenities: 10
Value for Money: 6.5
Food and Beverage: 9.6
Overall Experience: 9
Z
Zithuta family_with_children za
8
Great
Pros:

It was good

Cons:

Not applicable

2026-08-24 via Nuitee
O
Ockert solo_traveller za
10
2026-07-20 via Nuitee
K
Khushdeep couple gb
9
2026-06-21 via Nuitee
M
Mavis extended_group za
7
on the overall it was good
Pros:

breakfast can be improve, hash brown was mashed potatoes

Cons:

restaurant room service took an hour just for a simple meal

2026-06-08 via Nuitee
C
Cobus solo_traveller za
8
2026-06-03 via Nuitee
C
Ciprian-Claudiu couple ro
1
Don't stay here
Pros:

Don't stay here!

Cons:

Do NOT book this hotel! Worst Hilton experience ever.
I stayed at the Hilton Garden Inn Luton Airport and it was a complete nightmare.
The room had serious issues:
• No hot water at all during the entire stay.
• The air conditioning unit/filter was extremely dirty, full of thick dust and debris.
• A loud repetitive beeping sound every few seconds that never stopped, making it impossible to sleep or rest.
I reported all problems immediately to reception and sent clear photo and video evidence. Despite this, the hotel offered no real solution — no room change, no proper compensation, and no refund.
This level of service is completely unacceptable for a Hilton hotel. The hygiene and comfort were below basic standards. Paying Hilton prices for such poor conditions is ridiculous.
I strongly advise everyone to avoid this hotel. You will regret booking here. I am requesting a full refund as the service was not as described and far below acceptable standards.

2026-05-27 via Nuitee
O
Olubusola family_with_children us
8
Peaceful and pleasant
Pros:

We were happy with our stay. Thank you.

Cons:

No comment here

2026-04-08 via Nuitee
M
Mark solo_traveller za
8
Excellent pizzas in the restaurant. Room clean and spacious enough.
Pros:

Breakfast OK. Standard hotel type.

Cons:

n/a

2026-03-30 via Nuitee
J
Jacobus solo_traveller na
8
Comfortable
2026-03-19 via Nuitee
A
Anna solo_traveller pl
5
Tylko jedna noc. Przejazdem z Victoria Falls do Maun. Budżetowe lokum po którym nie spodziewamy się wiele, ale na tle po
Pros:

Gospodynie starały się zapewnić taksówkę do miasta i na lotnisko.

Cons:

Bardzo skromne śniadanie. Jajecznica z jednego jajka, płatki kukurydziane z mlekiem, margaryna i dżemem.

2026-03-02 via Nuitee
K
Koko couple gb
7
2026-01-26 via Nuitee
M
Masego solo_traveller bw
10
Clean facility and great staff
Pros:

Chefs are excellent, I only had dinner. I checked out early, I did have breakfast

Cons:

Everything and staff friendliness. Housekeeper and waitress, I wish I had their names

2026-01-19 via Nuitee
J
Joseph couple za
4
Pros:

The location great and easy to find

Cons:

The swimming pool need some work

2026-01-19 via Nuitee
O
ockert solo_traveller za
8
2026-01-19 via Nuitee
L
Lindelwa couple za
9
The staff were friendly and helpful, I enjoyed my stay!
2026-01-16 via Nuitee
S
Sanath couple bw
6
2026-01-13 via Nuitee
P
Pearson Owens family_with_children us
8
A nice hotel that offers breakfast and a comfortable stay.
Pros:

The English breakfast was good and the location is centrally located. It is easy to get to the hotel and you aren't far from the attractions.

Cons:

If they had streaming services because it was hard to figure out the tv. The restaurant hours should be longer.

2026-01-12 via Nuitee
K
kotu family_with_children za
10
Pros:

Staff members and the facilities were excellent. Always clean and a quiet environment. Perfect for family time.

2025-12-27 via Nuitee
N
Nonhlanhla solo_traveller zw
6
Fair
Pros:

Clean

Cons:

The staff would benefit from sensitivity training to enable them to be tolerant to international guests and guests from diverse cultures.

2025-11-28 via Nuitee
Y
Yélamikan Frank Serge solo_traveller ci
5
Pas mal. La connexion wifi était très mauvaise.
Pros:

Le service du personnel de l'hôtel.

Cons:

La connexion wifi était très mauvaise.

2025-11-01 via Nuitee