Herald Hotel Melaka by D'Concept

Hotels
•
Independent
6.4 (90 reviews)
571-ABC, Plaza Melaka, Jalan Hang Tuah, Jalan Gajah Berang, 75300, Malacca , Melaka , MY

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
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Review Highlights

Cons:
Hotel closed but still accepting bookings
No service received
Financial loss due to irresponsible booking practices

Categories

Cleanliness
1
Unable to assess cleanliness due to the hotel being closed and no guests being able to stay.
Service
1
Guests experienced a complete lack of service as the hotel was closed and bookings were still accepted in error.
Location
1
The hotel's location rating is not applicable as the hotel was closed, which made any potential benefits irrelevant.
Room Quality
1
There are no available guest experiences regarding room quality due to the hotel's closure.
Amenities
1
Amenities could not be reviewed since the hotel has not been operational for an extended period.
Value for Money
1
The hotel provided no value for guests as it took bookings while being closed, causing financial losses and inconvenience.
Food and Beverage
1
Food and beverage services were non-existent due to the hotel being non-operational.
Overall Experience
1
Overall experience was extremely negative due to the hotel being closed and still accepting reservations, leading to guest disappointments and financial issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 00:56

Property Description

Set 1.4 km from Cheng Hoon Teng Temple, Herald Hotel Melaka by D'Concept offers 3-star accommodation in Melaka and features a spa and wellness centre. The property is around 3.7 km from Menara Taming Sari, 5.1 km from Porta de Santiago and 5.9 km from St John's Fort. The hotel has a hot tub and a 24-hour front desk.

All guest rooms come with air conditioning, a flat-screen TV with satellite channels, a kettle, a bidet, free toiletries and a desk. Featuring a private bathroom with a shower and a hairdryer, rooms at the hotel also have free WiFi. At Herald Hotel Melaka by D'Concept all rooms include bed linen and towels.

Popular points of interest near the accommodation include Baba & Nyonya Heritage Museum, Straits Chinese Jewelry Museum Malacca and The Stadthuys. The nearest airport is Melaka International Airport, 6 km from Herald Hotel Melaka by D'Concept.
Important information:

A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Check-in and check-out hours:
Check-out: noon

Location