Children allowed

Facilities

Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Comfort and decor concerns

Categories

Cleanliness
5.58
Reviews indicated issues with cleanliness, including stained sheets and a filthy bathmat.
Service
8.55
Staff were described as friendly, accommodating, and helpful.
Location
9.09
Great location mentioned multiple times, close to the beach and various amenities.
Room Quality
6.54
Rooms had great views but also noted some issues with comfort and tired furnishings.
Amenities
7.07
Indoor pool and breakfast included added value; however, issues were raised regarding additional charges for some amenities.
Value for Money
7.53
Good value for some aspects, but extra fees impacted overall value perception.
Food and Beverage
8.08
Breakfasts were reported as good, with a decent selection.
Overall Experience
7.55
Generally positive stays, although some guests had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:51

Property Description

Seafront Location and Amenities
Located in Sandown on the Isle of Wight, the Royal Pier offers a prime seafront location. Guests can enjoy the indoor heated swimming pool, spa pool, 2 bars, and Wi-Fi access. With easy access to the town centre just a 2-minute walk away, convenience is at your fingertips.

Comfortable Rooms with Stunning Views
Each room at the Royal Pier is equipped with an en suite bathroom, TV, and tea/coffee making facilities. For a touch of luxury, some rooms offer panoramic sea views, providing a picturesque backdrop for your stay.

Delicious Breakfast and Dietary Options
Start your day with a hearty breakfast served in the spacious dining room, featuring a full English breakfast. Vegetarian options and special dietary requirements are also available upon request, ensuring a tailored dining experience for all guests.

Book your stay at the Royal Pier now for a memorable seaside getaway!

Important information:

Kindly note that children can only be accommodated in the bedroom Family Room. The hotel will not honor bookings made for children in any other room type.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 8 years old stay for £10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 536 reviews
Cleanliness: 5.58
Service: 8.55
Location: 9.09
Room Quality: 6.54
Amenities: 7.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 7.55
H
Heather family_with_children gb
7
2026-05-22 via Nuitee
S
Scott solo_traveller gb
8
Pros:

Good location for beach and town centre although man y shops were closed down ..and there were street people about on the high street the swimming pool was ok , a hand rail by the steps would have been helpful specially for children and those more mature on there years or not good on there feet ..

Cons:

The lift is tiny and c old and dangerous ,Lord knows how it passes a safety inspection every year ,the room layout Is a monkey puzzle seemingly randomly scattered about the hotel .. I found a locked fire exit whilst trying to find room .. sadly the spa hot tub was not working ,it looked old and on need of a replacement .. my room was ok bex a little too low ,bathroom was the smallest bathroom ever although there was a separate one down the corridor as like on the old days when rooms didn't have wn suites ... Shower was small and looked elderly and was a mira one known to be useless ... I was not offered breakfast or evening meals even for extra payment .. the receptionist on Monday morning told me off daring to use one of the pens for sale to write out 3 numbers on my railway travel pass ! Also Tea bags in the room were unwrapped should be kept wrapped to keep them fresh and not open to being covered germs from sneezes etc.

2026-05-18 via Nuitee
A
Anton Palaco Correa extended_group gb
7
A relaxing stay with lovely sea views and a great location
Pros:

I had a pleasant one-night stay at the Royal Pier in Sandown. The room was clean, comfortable, and had a lovely balcony with a really nice sea view, which was definitely one of the highlights of the stay 🌊. The bed was comfortable and the overall atmosphere felt calm and relaxing.

The décor throughout the hotel was a little dated and could probably benefit from some modernisation, but everything was well maintained and clean. The location was excellent, very close to the seafront, pier, shops, and local attractions, making it convenient for exploring the area.

Overall, it was a good stay for the price and I would stay again, especially for the views and location.

Cons:

The breakfast selection was quite limited and felt a little underwhelming compared to the rest of the stay. There was not a huge amount of choice available, and during busier times items seemed to run out fairly quickly. A wider variety of hot and continental options would definitely improve the experience for guests staying longer than one night.

I also found there was very little information or explanation provided regarding the pool and leisure facilities. It was unclear where certain facilities were located, what times they were available, or whether there were any specific rules or booking requirements. Some clearer communication at check-in or information available in the room would have made the experience feel much smoother and more welcoming.

2026-05-18 via Nuitee
M
mark solo_traveller gb
5
Comfortable quiet, like being back in 1985. No wifi, no functional TV. Hey ho! it is what it is.
Pros:

Room was clean, quiet and bed comfortable.

Cons:

No Wifi in the room>amazing in 2026. Swimming pool not open before 7am or after 18:00 so no good whatsoever to anyone who has come to the island to work. Very disappointing. Odd arrangement where people travelling alone can't just sit anywhere in the restaurant. So on the whole, on my, emergency list not my priority list. Shame really, because the staff were really friendly and helpful.

2026-05-17 via Nuitee
G
Gaston solo_traveller gb
9
Pros:

Ubicación, atención, instalaciones

Cons:

No hay parqueadero, no hay wifi, los colchones de las camas super incomodos y muy viejos, se les sentian los resortes.

2026-05-11 via Nuitee
G
Gohel extended_group gb
10
2026-05-05 via Nuitee
J
Jacqueline extended_group gi
10
2026-05-03 via Nuitee
M
Marko 62 solo_traveller gb
10
Pros:

Like going back in time to a much better time than it is now

2026-05-02 via Nuitee
N
Nicole couple gb
8
2026-04-28 via Nuitee
J
James family_with_children gb
3
Hell. Didn’t sleep till 2:30 coz of the noise
Pros:

Location

Cons:

Dated beyond what I imagined

2026-04-27 via Nuitee
J
James couple gb
2
2026-04-27 via Nuitee
J
James solo_traveller gb
3
2026-04-27 via Nuitee
S
Saul family_with_children gb
7
It was a cheap stay and worked for what we needed.
Pros:

The front-of-house staff were really lovely, polite and engaging.

Cons:

The room was quite dated. The only actual issue was that the window didn’t shut properly and someone smoking outside made the entire room smell which was really unpleasant.

2026-04-26 via Nuitee
S
Shilpa solo_traveller gb
10
2026-04-19 via Nuitee
S
stuart solo_traveller gb
8
2026-04-15 via Nuitee
K
Kevin family_with_children gb
7
Good value , great pool
Pros:

Great pool
Seafront location

2026-04-14 via Nuitee
B
babu extended_group gb
6
2026-04-13 via Nuitee
G
Gupta solo_traveller gb
7
Pros:

The swimming pool and overall stay was good

Cons:

Bed was a bit uncomfortable and I felt backache in the morning

2026-04-11 via Nuitee
S
saqlain family_with_children gb
8
Pros:

Nice and tidy room. Calm environment.

Cons:

Providing a small fridge and microwave can make it even better

2026-04-10 via Nuitee
K
Karen couple gb
6
Hotel staff were amazing & hotel was spotlessly clean! Unfortunately it was too noisy for us, so sadly no return!
Pros:

Spotlessly clean, friendly staff.

Cons:

Bed very small, shower was extremely slow.
Unfortunately our room was above a very noisy bar!

2026-04-09 via Nuitee