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Facilities
Property facilities
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Non-smoking rooms
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Swimming pool
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Restaurant
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Family rooms
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Wheelchair accessible
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Kid meals
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Heated pool
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Evening entertainment
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Outdoor furniture
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Coffee Shop on site
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Bingo
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Television in common areas
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Free wired internet
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Access to nearby indoor pool
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Golfing on site
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Pool sun loungers
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Swimming nearby
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Beach club nearby (surcharge)
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Beach toys
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Seafront Location and Amenities
Located in Sandown on the Isle of Wight, the Royal Pier offers a prime seafront location. Guests can enjoy the indoor heated swimming pool, spa pool, 2 bars, and Wi-Fi access. With easy access to the town centre just a 2-minute walk away, convenience is at your fingertips.
Comfortable Rooms with Stunning Views
Each room at the Royal Pier is equipped with an en suite bathroom, TV, and tea/coffee making facilities. For a touch of luxury, some rooms offer panoramic sea views, providing a picturesque backdrop for your stay.
Delicious Breakfast and Dietary Options
Start your day with a hearty breakfast served in the spacious dining room, featuring a full English breakfast. Vegetarian options and special dietary requirements are also available upon request, ensuring a tailored dining experience for all guests.
Book your stay at the Royal Pier now for a memorable seaside getaway!
Kindly note that children can only be accommodated in the bedroom Family Room. The hotel will not honor bookings made for children in any other room type.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
No parking available.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 8 years old stay for £10 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Lovely sea views from our room.
The kids loved the bunk beds, adding to the adventure.
Very good breakfast
Very good swimming pool.
It’s not within the hotel staff’s control but there is only day and overnight paid parking directly outside the hotel, but there is free on street parking in close proximity.
Location of the hotel was good
Room was terrible, the shower drains were not clean and the water was clogged in shower area. There were no basic toiletries like shampoo, conditioner, handwash were available. We even asked the staff but they simply denied saying they do not provide it. When the water clogged in shower area, we asked for a room change they were slightly hesitant but they changed to a smaller room. Though the room was meant for a sea view, it was not worth as the view was not so great but a tiny glimpse through the window. There was no air conditioning and windows were dirty and not cleaned. Breakfast was limited and they denied to provide extra by saying it is a set meal for one. There is NO WIFI available in rooms, only in lounge reception / dining area with very poor connectivity. No intercom telephone is available in the rooms to contact reception. We always had to walk all the way down to talk to staff.
great location and room had a nice sea view. The included breakfast was served quickly although quite a basic presentation of traditional fry up and available in a vegetarian option.
no easy free parking and hotel needs some decor improvements/fixes here and there but no major issues
Nothing, it smelt
Breakfast was lovely and so was Alex the Assistant Manager.
The location is spot on and very near to all amenities.
We chose this hotel for the swimming pool on site but it closes far to early at 18:00. Should be open at least till 22:00.
We had a large double room, which infact wasn't that large in my estimation.
There is no air conditioning and it was really hot in the room, with no way to cool it down. We did get a fan from reception but it was only 2 speed and didn't really do anything
Sandown Seafront ; the location is great !!
All good, enjoy the stay!
Great location and pool
Excellent location. very close to the Pier and the beach. Clean rooms.
Has an indoor pool and breakfast included.
Great location close to town and bus route.
Need to hire hairdryers and pay extra for hot tub use.
The room. Large, awesome views & location
The place is trying.. But appears tired & overused. Bathmat was filthy. Would have liked to try pool but closed early.
Excellent location and fantastic staff — truly an asset to the hotel. The room had a nostalgic charm that reminded me of my Nan and Granddad’s spare room growing up — not modern, but warm, homely, and full of that classic 90s hotel character. It was cleaned daily, which I really appreciated.
The pool and jacuzzi were great bonuses and added to the overall experience.
The hotel is truly unique, and I thoroughly enjoyed my stay. I’d happily recommend it — and would stay again.
The only minor downsides were a bit of noise from guests passing by and what I assume were the boilers, as well as the lack of Wi-Fi in the room (which, combined with Sandown’s poor phone signal, meant no WhatsApp).
Breakfasts & meals were very good& Good selection & portions
Small double we had, was more a single,bathroom was like a broom cupboard and very tired looking.
Property is situated very close to shops and the beach, restaurants. Staff was really friendly, accommodating, and well organized.
I wasn’t too happy about the cleanliness of the room, the sheets were stained and mattress was quite bad. The bathroom shower was not used as it didn’t looks very clean.
The bed wasn’t very comfortable and something that really bugged me was that there were no block out curtains (due to my job having to sleep when it’s light out that’s important, this is why I didn’t extend my stay)
The lift also wasn’t always available and I’m disabled so made it a bit hard.
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