The Queens Hotel

Hotels
8 (2825 reviews)
The Promenade , Penzance , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Outdated decor
Limited amenities
Small TV size

Categories

Cleanliness
7.39
Some reviews mention the room quality but note that bathrooms could be more modern.
Service
8.36
Multiple mentions of friendly and helpful staff throughout the reviews.
Location
8.9
Consistently positive sentiment regarding the hotel's location with stunning views.
Room Quality
7.85
Rooms described as elegant with good views, but some concerns about decor and size.
Amenities
7.38
Amenities noted but some aspects like outdated interiors could use improvement.
Value for Money
7.84
Some reviews suggest it's slightly pricey for the facilities offered.
Food and Beverage
8.39
Breakfast options and quality were frequently praised by guests.
Overall Experience
7.86
General consensus of a pleasant stay with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:23

Property Description

Stunning Sea Views
Located by Penzance beach, The Queen's Hotel offers picturesque views of Mount's Bay, St. Michael's Mount, and Newlyn Harbour from its restaurant. Some rooms also provide stunning sea views, perfect for a relaxing stay by the coast.

Delicious Dining Experience
Guests can enjoy complimentary full English and continental breakfasts with a sea view at the dining room. The Promenade Restaurant serves freshly caught seafood, fish, and locally sourced produce, accompanied by an extensive wine list, ensuring a delightful dining experience.

Convenient Amenities
The hotel provides free parking, an on-site hair & beauty salon, and free Wi-Fi in all rooms. With an en suite bathroom and tea/coffee making facilities in each room, guests can enjoy a comfortable and convenient stay at The Queen's Hotel.

Book your seaside getaway at The Queen's Hotel today!

Important information:

Bar is closed from 2027-02-01 until 2026-12-18
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NQY

Location

Guest Reviews

8
Based on 2825 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
B
B. & M. S solo_traveller de
6
Schön, aber in die Jahre gekommen
Pros:

Die Lage, direkt am Atlantik, ein Traum. Das Hotel hat Charme, aber....

Cons:

Der Charme vergeht, das Hotel könnte ein make-over gebrauchen!!!!

2026-08-29 via Nuitee
H
havva nilufer family_with_children tr
10
beklentilerin ötesi, harika bir tesis
Pros:

konum, çalışanların misafirperverleği ve güleryüzü
geçmişini koruması ve o ruhu vermesi.
Özgün sanatçıların işlerini sergilemesi ve satabilmesi için haftanın belli günleri salonlarını vermesi ve sanatı desteklemesi.
Denize bakan odalsrın büyüklüğü ve manzarası ve temizliği.
Dalgalarla kirlenen camları ertesi gün hemen silerek pırıl pırıl manzara seyrettirmesi ve daha niceleri

2026-08-29 via Nuitee
E
Elisabeth solo_traveller nl
8
Ik logeerde in Queens hotel van 13/14 aug. en 20 tm 25 aug. 2026, naar volle tevredenheid.
Pros:

Ruime 1-persoons kamer.
Ontbijt was prima, diners heel goed.
Vriendelijke dame bij de receptie.
Ruime entree en trappenhuis, voelde heel prettig aan.

2026-08-28 via Nuitee
W
Worldhiker solo_traveller us
9
Great value for a sea view room in Penzance
Pros:

A last minute booking snagged me an amazing room and view. I had some misgivings at first due to other reviews, but needn't have worried. With two exceptions, staff were very friendly, and breakfast and the several dinners I ate there were great (the chef even modified one course for me to meet my dietary requirements). Yes, the common areas and rooms may not be up to 5 star standards, BUT the hotel is only 3 stars and the prices reflect this. I highly recommend a sea view room, and stay for at least one dinner!

Cons:

A couple of staff were less than friendly (though most were great) and one or two could use more training/mentoring.

2026-08-28 via Nuitee
S
Sabrina solo_traveller hk
6
Pros:

Good location with carpark

Cons:

The room was clean but the pillows are uncomfortable.

2026-08-26 via Nuitee
K
Katsambe couple gb
9
It was okay
Pros:

Ideal location

Cons:

A little bit too old

2026-08-26 via Nuitee
N
Nathalie couple fr
7
Hôtel bien mais mauvaise expérience au restaurant. Petit déjeuner correct
Pros:

L’emplacement parfait

Cons:

1heure d’attente avant d’être servis et après plusieurs rappel pour signifier notre présence. La serveuse a dû prendre 3 fois la commande car elle ne se rappelait pas avoir l’avoir déjà prise. Finalement les plats servis ne correspondaient pas à la commande et ce n’était pas bon

2026-08-25 via Nuitee
C
Claire solo_traveller ie
10
Pros:

Sea front room loveley views and sound of the sea

Cons:

All good morning complaints
Maybe could do with real orange juice at breakfast would be nice not orange squash

2026-08-25 via Nuitee
J
jennifer couple gb
8
Returned many times - this time was a little disappointed with room space in room 14
Pros:

Great location

Cons:

Only one chair in a double bedroom - an additional one at dressing table would have been good

2026-08-24 via Nuitee
W
William solo_traveller gb
9
2026-08-24 via Nuitee
S
sylvia katharina solo_traveller ch
9
wenn die anreise nicht so sauteuer wäre (flughafen --hotel) wäre ich öfters da
Pros:

ich hatte ein sehr schönes zimmer, und das frühstück war sehr gut, und die sicht aufs meer traumhaft .

Cons:

das dinner könnte besser sein! und der verkehr war am frühen nachmittag war doch sehr viel

2026-08-22 via Nuitee
M
Mary solo_traveller gb
7
Lovely short break by the sea!
Pros:

Excellent location with wonderful views across the bay. Short walk to the rail / bus station.
Excellent breakfast.
Large comfortable room with a sea view. Good bathroom with a bath and shower.

Cons:

As with many older British seaside hotels it will benefit from some redecoration, etc.

2026-08-22 via Nuitee
L
Laurie extended_group ca
7
Pros:

Location

Cons:

Garbage wasn’t emptied nor did we receive more coffee or toilet paper

2026-08-22 via Nuitee
T
Tonny solo_traveller dk
7
2026-08-22 via Nuitee
Z
Zoltán solo_traveller hu
9
2026-08-22 via Nuitee
E
Elizabeth couple gb
6
2026-08-22 via Nuitee
A
Andrew solo_traveller gb
9
Lovely hotel on Penzance promenade
Pros:

The hotel is in a great location, right on the promenade, and it’s a safe part of town. The breakfast was good, and the portions were good. The staff were friendly, and the desk is manned 24 hours. The rooms were generally clean.

Cons:

The carpets needed a clean, and the walls were thin.

2026-08-21 via Nuitee
J
josep maria couple es
6
Decepcionante!!!
Pros:

La situación

Cons:

Sucio, antiguo i falta de mantenimiento.
Desayunó continental muy básico.

2026-08-20 via Nuitee
P
PAUL solo_traveller gb
7
2026-08-19 via Nuitee
B
Bastien solo_traveller fr
8
Cons:

Expensive for a standard single room

2026-08-19 via Nuitee