The Queens Hotel

Hotels
8 (2522 reviews)
The Promenade , Penzance , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Outdated decor
Limited amenities
Small TV size

Categories

Cleanliness
7.39
Some reviews mention the room quality but note that bathrooms could be more modern.
Service
8.36
Multiple mentions of friendly and helpful staff throughout the reviews.
Location
8.9
Consistently positive sentiment regarding the hotel's location with stunning views.
Room Quality
7.85
Rooms described as elegant with good views, but some concerns about decor and size.
Amenities
7.38
Amenities noted but some aspects like outdated interiors could use improvement.
Value for Money
7.84
Some reviews suggest it's slightly pricey for the facilities offered.
Food and Beverage
8.39
Breakfast options and quality were frequently praised by guests.
Overall Experience
7.86
General consensus of a pleasant stay with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:23

Property Description

Stunning Sea Views
Located by Penzance beach, The Queen's Hotel offers picturesque views of Mount's Bay, St. Michael's Mount, and Newlyn Harbour from its restaurant. Some rooms also provide stunning sea views, perfect for a relaxing stay by the coast.

Delicious Dining Experience
Guests can enjoy complimentary full English and continental breakfasts with a sea view at the dining room. The Promenade Restaurant serves freshly caught seafood, fish, and locally sourced produce, accompanied by an extensive wine list, ensuring a delightful dining experience.

Convenient Amenities
The hotel provides free parking, an on-site hair & beauty salon, and free Wi-Fi in all rooms. With an en suite bathroom and tea/coffee making facilities in each room, guests can enjoy a comfortable and convenient stay at The Queen's Hotel.

Book your seaside getaway at The Queen's Hotel today!

Important information:

Bar is closed from 2027-02-01 until 2026-12-18

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NQY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2522 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
L
Louise • solo_traveller • gb
10
Smashing old school seaside hotel
Pros:

Really lovely staff

2026-04-18 • via Nuitee
M
Mike • extended_group • gb
8
Pros:

Very good selection

Cons:

No lift to my room

2026-04-17 • via Nuitee
P
Philip • family_with_children • gb
10
Excellent
Pros:

Excellent breakfast ….helpful and pleasant staff….

Cons:

Surprised to see mould on sealant between wall and bath ….unsightly and detracted from a pleasant room …..I did report it but has it now been cleaned up?

2026-04-17 • via Nuitee
E
Elisabeth • couple • gb
8
Very pleasant overnight stay before taking ferry to the Isles of Scilly.
Pros:

Good location, beautiful view, helpful staff

Cons:

No

2026-04-17 • via Nuitee
M
Mathew • solo_traveller • gb
10
2026-04-17 • via Nuitee
K
keith • solo_traveller • gb
10
Pros:

Good

2026-04-16 • via Nuitee
T
Terrence • couple • gb
10
Wonderful hard working staff, clean room lively breakfast, The wife and I couldn’t wait to stay again.
Pros:

Beautiful building, steeping with local history, wonderful sea view, totally relaxing and warm.

Cons:

Nothing

2026-04-14 • via Nuitee
B
BUSH • extended_group • gb
8
Very good will certainly come again
Pros:

Excellent friendly staff
Good food

2026-04-13 • via Nuitee
P
Pamela • family_with_children • gb
8
2026-04-13 • via Nuitee
A
andrew • extended_group • gb
10
2026-04-13 • via Nuitee
V
vishwadeep • couple • gb
10
Comfort, love, care, great location
Pros:

Everything was perfect
Staff is caring, welcoming and lovely. Made our travel memorable and comfortable.

And locations is the best.

2026-04-12 • via Nuitee
U
U9595DPmichaelc • Solo travel
10
A seaside hotel worth using
Pros:

A very pleasant old-fashioned hotel on the seafront. Staff welcoming and helpful. Rooms clean, comfortable and quiet. Restaurant menu interesting. Cooked English breakfast very good indeed with top quality ingredients.

2026-04-11 • via Tripadvisor
L
Liam • couple • gb
5
Friendly, helpful staff, in an old hotel. Breakfast was good, but the rooms felt “institutional”.
Pros:

Location and breakfast

Cons:

Rooms and vibe came from 1950s

2026-04-11 • via Nuitee
B
Birgit • extended_group • at
6
Hotel im Dornröschen-Schlaf
Pros:

Die Location war großartig und geht kaum
besser. Wir hatten ein Zimmer mit Meerblick, wirklich schön. Bahnhof und Zentrum nicht weit entfernt.

Cons:

Das Hotel ist ein Juwel, um den sich niemand ausreichend kümmert. Das Management macht hier einiges falsch! Es könnte so ein charmantes Hotel sein, macht aber leider einen sehr geizigen und teilweise schlampigen Eindruck (Reinigung der Zimmer nur alle 3 Tage, bei unserem 5 Tage Aufenthalt wurde komplett auf die Reinigung „vergessen“ trotz unsere Nachfrage!), Menükarten beim Frühstück haben schon sehr viel bessere Tage gesehen, übervolle Mülleimer am Buffet,…

2026-04-08 • via Nuitee
S
Souvik • couple • gb
9
Pros:

Staff was really courteous and room was as promised.

Cons:

Limited options for breakfast.

2026-04-06 • via Nuitee
N
Nick • couple • gb
8
2026-04-06 • via Nuitee
M
mrbU5230GU • Family
10
Easter lunch with family
Pros:

Had a wonderful Easter lunch with family, seven of us including 3 year old. The hotel made us very welcome, the food was wonderful and service and friendliness excellent, nothing was to much trouble, would highly recommend lunch have been for lunch a few times and the food and service always first-class.

2026-04-05 • via Tripadvisor
C
Colin • couple • gb
8
2026-04-05 • via Nuitee
E
Eric • solo_traveller • gb
9
I will stay there again.
Pros:

There was a good choice on the breakfast menu. The location is not bad

Cons:

There was nothing that I didn't like.

2026-04-05 • via Nuitee
M
michael • solo_traveller • gb
8
Pros:

breakfast was good, but should have chosen eggs benedict, next time I will.

Cons:

nothing springs to mind.

2026-04-04 • via Nuitee