The Queens Hotel

Hotels
8 (2476 reviews)
The Promenade , Penzance , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Outdated decor
Limited amenities
Small TV size

Categories

Cleanliness
7.39
Some reviews mention the room quality but note that bathrooms could be more modern.
Service
8.36
Multiple mentions of friendly and helpful staff throughout the reviews.
Location
8.9
Consistently positive sentiment regarding the hotel's location with stunning views.
Room Quality
7.85
Rooms described as elegant with good views, but some concerns about decor and size.
Amenities
7.38
Amenities noted but some aspects like outdated interiors could use improvement.
Value for Money
7.84
Some reviews suggest it's slightly pricey for the facilities offered.
Food and Beverage
8.39
Breakfast options and quality were frequently praised by guests.
Overall Experience
7.86
General consensus of a pleasant stay with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:23

Property Description

Stunning Sea Views
Located by Penzance beach, The Queen's Hotel offers picturesque views of Mount's Bay, St. Michael's Mount, and Newlyn Harbour from its restaurant. Some rooms also provide stunning sea views, perfect for a relaxing stay by the coast.

Delicious Dining Experience
Guests can enjoy complimentary full English and continental breakfasts with a sea view at the dining room. The Promenade Restaurant serves freshly caught seafood, fish, and locally sourced produce, accompanied by an extensive wine list, ensuring a delightful dining experience.

Convenient Amenities
The hotel provides free parking, an on-site hair & beauty salon, and free Wi-Fi in all rooms. With an en suite bathroom and tea/coffee making facilities in each room, guests can enjoy a comfortable and convenient stay at The Queen's Hotel.

Book your seaside getaway at The Queen's Hotel today!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NQY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2476 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
A
Ale family_with_children gb
7
2026-02-13 via Nuitee
S
Smith solo_traveller gb
7
Met my expectation.
Pros:

It is what it is, a nice value for money hotel which like all seaside locations has seen better days but is still well worth a stay and with a team who work hard.

Cons:

This is an old hotel so expect noise from other rooms, bathroom extractor fans and creaking floor board. Rear facing rooms are just that so upgrade if you can afford to. Breakfast is good but if you need to get away make sure you ger there with to spare as it's not rushed.

2026-02-13 via Nuitee
S
Sham-Chere family_with_children gb
9
2026-02-13 via Nuitee
S
Stephanie couple gb
8
Good value for money.
Pros:

Central and good value. Big rooms. Comfy beds. Parking and breakfast included. Large choice for breakfast.

Cons:

Dated. Lots of steps.

2026-02-08 via Nuitee
R
Robert solo_traveller gb
9
Nice break away
Pros:

Location

2026-01-22 via Nuitee
A
Alison extended_group gb
8
Very enjoyable
Pros:

The character of the building, the friendly and polite staff and the food.

Cons:

Some of the decor was tired

2026-01-19 via Nuitee
S
Sian extended_group gb
5
One night stay was enough for work a
Pros:

position of hotel is perfect
Quality of food in restaurant was OK

Cons:

The hotel is very tired and in need of a revamp
Cold Shower in the morning
Breakfast was poor 2 x bacon and 1 slice of toast, pre buttered!!

2026-01-19 via Nuitee
K
Katherine solo_traveller gb
10
Pros:

Our room was very comfortable it had all we needed including a hairdryer. There was plenty of room for our clothes and bags.

Cons:

N/A

2026-01-19 via Nuitee
M
Martin solo_traveller th
8
2026-01-19 via Nuitee
D
Deepan couple gb
10
Pros:

Sea viewing room was amazing

2026-01-19 via Nuitee
C
Cathryn extended_group gb
9
2026-01-19 via Nuitee
P
Peter solo_traveller gb
9
Excellent
Pros:

Breakfast very good location excellent

Cons:

Nothing

2026-01-19 via Nuitee
P
Philip couple gb
5
Mixed. We would not stay again.
Pros:

Excellent breakfast on day one but average on day two.

Cons:

At dinner I chose a Caesar salad and received some lettuce with a light dressing only. When I complained I was given some grated Parmesan cheese to add. The chef clearly doesn’t know what comprises a Caesar salad. I complained again at the end of the meal and received some complimentary deserts and was not charged for the salad but my dining experience was very poor.

2026-01-19 via Nuitee
D
Dorrie solo_traveller gb
6
Convenient 3 star
Pros:

The staff and breakfast were nice. The hotel is quite tired and old

Cons:

No bath. Uncomfortable pillows. Uncomfortable bed. Out dated decor. parking not guaranteed. Helpful staff.

2026-01-19 via Nuitee
G
Giles extended_group gb
8
Great.
Pros:

The breakfast was really great. The room was exactly as expected and the staff were all amazing.

Cons:

Cold shower, was never really warm.

2026-01-19 via Nuitee
S
Sue solo_traveller gb
9
2026-01-19 via Nuitee
D
David solo_traveller gb
8
Traditional style older hotel, well above average in its class.
Pros:

Bed was firm, which suited me. Although a single bed, it was generously sized, not a narrow apology.
Evening meal with a view out to sea was very good.

Cons:

Water pressure was low in the shower.

2026-01-19 via Nuitee
B
Brenda solo_traveller gb
7
It is a pleasant hotel in a splendid location.
Pros:

The staff were very welcoming and obliging which made it a most comfortable place to stay as a solo guest.
I enjoyed all the meals I ate there which were well presented.

Cons:

The building is quite old which is part of its charm. However the paintwork needs a facelift in places.
I am not keen on seeing animals in the dining areas.

2026-01-19 via Nuitee
P
Paul solo_traveller gb
7
2026-01-16 via Nuitee
Y
YING family_with_children gb
5
地理位置优越,早餐美味
Pros:

地理位置优越,早餐美味,工作人员也非常耐心细致。

Cons:

入住没有工作人员打扫卫生,没有任何更换浴巾和洗护用品,洗澡水非常细小。

2026-01-15 via Nuitee