The Queens Hotel

Hotels
8 (2711 reviews)
The Promenade , Penzance , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Outdated decor
Limited amenities
Small TV size

Categories

Cleanliness
7.39
Some reviews mention the room quality but note that bathrooms could be more modern.
Service
8.36
Multiple mentions of friendly and helpful staff throughout the reviews.
Location
8.9
Consistently positive sentiment regarding the hotel's location with stunning views.
Room Quality
7.85
Rooms described as elegant with good views, but some concerns about decor and size.
Amenities
7.38
Amenities noted but some aspects like outdated interiors could use improvement.
Value for Money
7.84
Some reviews suggest it's slightly pricey for the facilities offered.
Food and Beverage
8.39
Breakfast options and quality were frequently praised by guests.
Overall Experience
7.86
General consensus of a pleasant stay with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:23

Property Description

Stunning Sea Views
Located by Penzance beach, The Queen's Hotel offers picturesque views of Mount's Bay, St. Michael's Mount, and Newlyn Harbour from its restaurant. Some rooms also provide stunning sea views, perfect for a relaxing stay by the coast.

Delicious Dining Experience
Guests can enjoy complimentary full English and continental breakfasts with a sea view at the dining room. The Promenade Restaurant serves freshly caught seafood, fish, and locally sourced produce, accompanied by an extensive wine list, ensuring a delightful dining experience.

Convenient Amenities
The hotel provides free parking, an on-site hair & beauty salon, and free Wi-Fi in all rooms. With an en suite bathroom and tea/coffee making facilities in each room, guests can enjoy a comfortable and convenient stay at The Queen's Hotel.

Book your seaside getaway at The Queen's Hotel today!

Important information:

Bar is closed from 2027-02-01 until 2026-12-18
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NQY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2711 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.9
Room Quality: 7.85
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
S
Stephen solo_traveller gb
9
Relaxing
Pros:

Very good breakfast, location exactly right for my needs.

Cons:

Everything met my needs.

2026-07-10 via Nuitee
G
GYONGYVER solo_traveller hu
10
Pros:

Gyönyörű kilátás és az elegancia ami a régi korokat idézte.

Cons:

A takarítás hiánya.

2026-07-10 via Nuitee
R
Rosielee solo_traveller gb
9
Pros:

Location,cleanliness

Cons:

Difficult to get a taxi.make sure u ask reception the day before u need one

2026-07-10 via Nuitee
M
Martin solo_traveller gb
8
Overall a really relaxing and good value stay.
Pros:

Superb Breakfast.
Really comfortable bed.
Lovely food in restaurant.
Sensible prices in the bar.

Cons:

Kept having to reload the wi-fi.

2026-07-10 via Nuitee
G
Gertrude solo_traveller ie
8
Cons:

Accessible only by stairs

2026-07-09 via Nuitee
S
Shinya solo_traveller jp
9
2026-07-09 via Nuitee
R
Ralf couple de
4
Penzance sehenswert, Preis und Leistung des Hotels leider nicht gegeben.
Pros:

Strandnähe, zentral zum Zentrum.

Cons:

Kein Frühstücksbuffet, Joghurt und Obst auf Nachfrage. Alte Einrichtung, Matratzen durchgelegen. Zimmerreinigung in 7 Tagen einmal, am 3. Tag. Parkplatz vorhanden, aber bei Hotel Veranstaltung sehr voll. Sehr hellhörig und entweder ganz früh morgens oder nachts Laufgeräusche. Old Fashion und weit entfernt vom heutigen Standard.

2026-07-09 via Nuitee
S
Stephen solo_traveller gb
9
Pros:

Excellent location. Extremely clean.

Wonderful breakfast , cooked fresh to order.

2026-07-09 via Nuitee
B
Boyne solo_traveller gb
8
Pros:

The staff very helpful and friendly. Great location ☆☆☆☆☆

Cons:

The steps to and from carpark to hotel

2026-07-09 via Nuitee
P
PAUL couple gb
10
Perfect for us for our one night stay. Would definitely stay there again.
Pros:

Location perfect after leaving ferry. Martin on reception very helpful and friendly.He even booked us a taxi for our departure next morning. Breakfast was great - good choice,and well presented and cooked to perfection.

Cons:

The weather ☔️

2026-07-08 via Nuitee
B
Barrie couple gb
9
Brilliant (apart from the broken lift)
Pros:

Been before and great location

Cons:

The lift was out of order

2026-07-08 via Nuitee
J
James couple us
9
Lovely old hotel by the Promenade
Pros:

This is an old hotel built in 1862 and it has lots of old world charm with some rooms offering a view on the sea.

Cons:

The restaurant offerings were mediocre but I liked the pancakes at breakfast.

2026-07-08 via Nuitee
R
rosemary solo_traveller gb
8
Short but sweet and the breakfast was amazing especially sitting overlooking the bay.
Pros:

The brilliant view of the sea and the fact you were able to offer me a room when the flight from St Marys airport was cancelled and I was put on the 4.30 Scillonian. By the time we arrived in Penzance no trains would have got me home but the Queens came up trumps. Comfortable bed and great views.

2026-07-08 via Nuitee
O
Osvaldas solo_traveller lt
6
2026-07-07 via Nuitee
H
HIROAKI solo_traveller jp
8
Back to classic
Pros:

施設が古くて味がある

Cons:

商店街から遠い

2026-07-07 via Nuitee
P
pretty extended_group gb
8
Great for a one night stop
2026-07-06 via Nuitee
M
Milla couple fi
7
Kiva retrohotelli rannalla.
Pros:

Nostalginen hotelli sijaitsee aivan rannalla.

Cons:

Hotelli on jo vahvasti aikaa nähnyt. Huoneemme ei valitettavasti sijainnut rannan puolella.

2026-07-05 via Nuitee
C
Christopher couple gb
8
2026-07-05 via Nuitee
I
Ingrid couple de
9
Die Suite mit Meerblick würde ich jederzeit wieder buchen.
Pros:

Renommiertes altehrwürdiges Hotel direkt an der Promenade. Wir hatten eine Suite mit Meerblick. Das Zimmer war groß und die Aussicht direkt aufs Meer wunderschön. Badezimmer ausreichend groß und sauber. Das Restaurant mit Aussicht aufs Meer edel eingerichtet, wenn auch schon etwas in die Jahre gekommen. Frühstücksauswahl gut, besonders das warme Frühstück, bei den kalten Speisen ist noch Luft nach oben. Speisekarte ist übersichtlich, aber die Gerichte sind gut zubereitet. Die Nähe zu den Jubilee Pools ist sehr vorteilhaft, da der Strand eigentlich nicht vorhanden ist. Lediglich bei Ebbe ist etwas Strand sichtbar.

Cons:

Insgesamt ist das Hotel in die Jahre gekommen. Einige Dinge müssten dringend erneuert werden, zum Beispiel die Fußböden im Restaurant und im Foyer.

2026-07-04 via Nuitee
P
Pascal solo_traveller fr
9
2026-07-04 via Nuitee