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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Board games/puzzles
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Concierge service
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Kid meals
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Wine release events
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Secured parking
Review Highlights
Categories
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Property Description
Stunning Sea Views
Located by Penzance beach, The Queen's Hotel offers picturesque views of Mount's Bay, St. Michael's Mount, and Newlyn Harbour from its restaurant. Some rooms also provide stunning sea views, perfect for a relaxing stay by the coast.
Delicious Dining Experience
Guests can enjoy complimentary full English and continental breakfasts with a sea view at the dining room. The Promenade Restaurant serves freshly caught seafood, fish, and locally sourced produce, accompanied by an extensive wine list, ensuring a delightful dining experience.
Convenient Amenities
The hotel provides free parking, an on-site hair & beauty salon, and free Wi-Fi in all rooms. With an en suite bathroom and tea/coffee making facilities in each room, guests can enjoy a comfortable and convenient stay at The Queen's Hotel.
Book your seaside getaway at The Queen's Hotel today!
Bar is closed from 2027-02-01 until 2026-12-18
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed. No extra charges.
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Internet
WiFi is available in public areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 14 years old stay for £35 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Room was lovely, as was the breakfast (as always).
Breakfast good. Staff responsive. Pleasant lounge and seating areas with great sea view.
Room was poorly ventilated. Pillows very poor quality, flat probably old.
Position and lift
Meal service slow and had to ask for marmalade at breakfast time. Can as a dollop in a cup.
Bedroom comfy but drains smell in bathroom and flush had to be repeated
It’s on the beachfront
No towels, unclean, inaccessible, old fashioned
The sea view from my room was heavenly - loved hearing the waves at night. All the staff without exception were friendly and welcoming. The room was spotlessly clean and the bed super-comfortable - the old grand staircase very impressive...
Beliggenheden er perfekt i vandkanten
Slidt
Reception and Bar staff were excellent. View from dining room terrific. Good breakfasts included.
Breakfast staff disorganised. Slow breakfast service. Unexpected steps with luggage.
Gute Lage, geräumige Zimmer, Frühstück ok
Das Hotel ist in die Jahre gekommen, Frühstückspersonal wenig freundlich, altmodische Zimmer, Dusche in der Badewanne (für ältere Menschen eine Challenge), kein USB...
Very close to the ocean . Views were amazing . Easy access to food and gas stations .
It definitely shows its age . A little funky with the stairs going to some of the rooms . Hard to mange if you have walking / handicap issues.
The room is spacious; the bed comfortable and clean. Wonderful view of the ocean. They have a lift so no need to fight a staircase. The bar and restaurant is lovely. Nice meals; and the included breakfast was awesome. Eggs benedict with smoked salmon. The historic hotel is a great adventure; but it is the excellent staff that makes the visit truly spectacular.
Quite difficult to get into and out of the high bathtub. Maybe a staircase or replace with walk in showers. There is plenty of space in the bathroom for that sort of improvement.
Breakfast
no lifts
Le petit déjeuner est vraiment excellent avec des options variées pour tous les goûts et copieux
Très bien situé pour visiter penzance et prendre le bateau de lendemain
Personnel attentionné
Solution pour prendre petit déjeuner avec notre chienne c’est très appréciable
Un peu vieillot mais c’est aussi ce qui fait son charme
View from the room was, as expected, good, overlooking the sea.
The staff were excellent, pity they appeared to be 50% understaffed.
Victorian building with little updates, terrible plumbing, poor shower and basic furnishings.
Poor check in (insisted on 4pm) with no exceptions maybe due to above.
No housekeeping for 3 night stay.
Breakfast room battleground, again, all maybe due to above.
Main complaint was the abundance of smelly dogs!!! Disgusting for general cleanliness and non dog lovers. Unbelievable that the practice is permitted.
This hotel has 70 bedrooms and they are fantastic. It's an old hotel but has been refurbished to a high standard. The staff are friendly and make you feel welcome. Nothing is too much trouble and my brother and I stayed in a twin room which was massive. The breakfast was delicious and the view out to the sea across the road was excellent. Thoroughly recommend visiting this hotel if you are looking to stay in Penzance.
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