Hotel Windsor

Hotels
7.1 (3921 reviews)
13, Place Rouppe , Brussels , be

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Cleanliness Issues
Insufficient Amenities

Categories

Cleanliness
5.24
Several reviews indicated cleanliness issues, with mentions of dirty rooms and poor bathroom hygiene.
Service
8.71
General comments on friendly and helpful staff, contributing positively to the stay.
Location
9.25
Multiple reviews highlight the excellent location, with close proximity to attractions.
Room Quality
6.2
Mixed sentiments about room quality, including outdated furniture and small room sizes.
Amenities
6.73
Requests for better amenities were noted, including basic items lacking in the rooms.
Value for Money
7.19
Some guests felt the price did not match the overall experience due to cleanliness and small room issues.
Food and Beverage
5.74
Some dissatisfaction with the breakfast options and the associated costs.
Overall Experience
7.71
Mixed reviews with some positive aspects but significant negatives affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:27

Property Description

Prime Location in Brussels City Centre
Hotel Windsor, conveniently located between Brussels' main train stations, offers easy access to top attractions like Grand Place and the famous Manneken Pis Statue.

Comfortable Rooms with City Views
Each room at Hotel Windsor features a TV and a private bathroom, with some offering stunning city views for a memorable stay.

Gastronomic Delights at Your Doorstep
Indulge in a culinary experience at the renowned Comme Chez Soi Restaurant just across the hotel, or explore the variety of dining options, shops, and bars nearby.

Experience the best of Brussels with us at Hotel Windsor. Book now for an unforgettable stay in the heart of the city.

Important information:

Please note that disabled guests cannot be accommodated in this hotel.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 3 per hour.

Location

Guest Reviews

7.1
Based on 3921 reviews
Cleanliness: 5.24
Service: 8.71
Location: 9.25
Room Quality: 6.2
Amenities: 6.73
Value for Money: 7.19
Food and Beverage: 5.74
Overall Experience: 7.71
A
Alain • solo_traveller • fr
8
Pros:

Emplacement parfait pour visiter Bruxelles. À deux pas de la grande place. Parking situé en face l'hôtel.

Cons:

Absence de climatisation, mais il faut dire que nous étions en pleine canicule.

2026-07-18 • via Nuitee
H
Hung Wong • couple • hk
7
2026-07-18 • via Nuitee
L
Logan • solo_traveller • be
10
2026-07-18 • via Nuitee
D
Durfari • extended_group • co
10
Excelente
Pros:

Muy comodo muy buena Atencion

2026-07-18 • via Nuitee
C
Carolina • family_with_children • de
5
2026-07-17 • via Nuitee
B
Bartoli • solo_traveller • it
7
2026-07-17 • via Nuitee
J
Jose • solo_traveller • ar
2
Pros:

La ubicación

Cons:

La habitación tenía olor a cigarrillo

2026-07-17 • via Nuitee
A
Aouragh • solo_traveller • ma
8
2026-07-16 • via Nuitee
I
Ireneusz • extended_group • nl
7
2026-07-16 • via Nuitee
L
Liezle joy • solo_traveller • cz
8
Pros:

Location

2026-07-16 • via Nuitee
A
André Lucas • family_with_children • br
9
Excelente Localização.
Pros:

A localização do hotel é excelente, fica a 5 minutos da Grand Place, o que facilita todos os dias você finalizar seu dia na Grand Place. Bem a frente do hotel há uma pequena pracinha, tem estacionamento para quem deseja ir de carro, recepção bem ampla. Contém elevador, o quarto também era bem grande comparado a outras estadias, o funcionário da recepção falava Espanhol e Inglês, facilitando a comunicação. Outro ponto também é que fica somente a 2 minutos a pé da estação de metrô, e somente a 7 minutos para a Estação Central, e 15 minutos para a Gare du Midi/Zuid, o que era de extrema facilidade à locomoção a pé ou caminhando, não foi necessário utilizar Uber/Bolt em nenhum momento. Próximo ao hotel também havia vários mercados. O hotel oferece café da manhã pago a parte mas não posso opinar pois optamos por não pagar o café. O banheiro do hotel também havia água quente e fria, além de ser grande e novo.

Cons:

O hotel não contém ar condicionado, somente aquecedor, fomos no verão europeu (com temperaturas acima de 30°C), com temperaturas extremamente elevadas o que tornou desconfortável a estadia em uma das noites. Foi nos ofertado um pequeno ventilador que não ventilava muito.

2026-07-15 • via Nuitee
E
Einna Greyz • solo_traveller • ph
9
2026-07-15 • via Nuitee
H
Houcine • solo_traveller • fr
6
2026-07-15 • via Nuitee
C
Carmel • family_with_children • us
8
This hotel was perfectfor our family visit. clean comfy beds, friends stuff, near everything.
Pros:

All great, it was hot and these was no a/c otherwise everthing great. Fab bathroom. Stylish entry

Cons:

No a/c.

2026-07-14 • via Nuitee
H
Herve • extended_group • fr
6
Pros:

ventilateurs

Cons:

Pas de fenêtre sur l'extérieur.

2026-07-14 • via Nuitee
L
Luís • couple • br
10
2026-07-13 • via Nuitee
J
Joel • solo_traveller • se
8
Ett hotell med trevlig atmosfär.
Pros:

Bra läge mellan Bryssel Midi och stadens centrum. Luftiga rum och ett lagom levande torg intill.

Cons:

Priset

2026-07-13 • via Nuitee
S
Soares • extended_group • br
9
2026-07-13 • via Nuitee
J
Jomel • solo_traveller • fr
1
2026-07-12 • via Nuitee
C
catherine • solo_traveller • fr
7
2026-07-11 • via Nuitee