Hotel Windsor

Hotels
7.1 (3471 reviews)
13, Place Rouppe , Brussels , be

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Cleanliness Issues
Insufficient Amenities

Categories

Cleanliness
5.24
Several reviews indicated cleanliness issues, with mentions of dirty rooms and poor bathroom hygiene.
Service
8.71
General comments on friendly and helpful staff, contributing positively to the stay.
Location
9.25
Multiple reviews highlight the excellent location, with close proximity to attractions.
Room Quality
6.2
Mixed sentiments about room quality, including outdated furniture and small room sizes.
Amenities
6.73
Requests for better amenities were noted, including basic items lacking in the rooms.
Value for Money
7.19
Some guests felt the price did not match the overall experience due to cleanliness and small room issues.
Food and Beverage
5.74
Some dissatisfaction with the breakfast options and the associated costs.
Overall Experience
7.71
Mixed reviews with some positive aspects but significant negatives affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:27

Property Description

Prime Location in Brussels City Centre
Hotel Windsor, conveniently located between Brussels' main train stations, offers easy access to top attractions like Grand Place and the famous Manneken Pis Statue.

Comfortable Rooms with City Views
Each room at Hotel Windsor features a TV and a private bathroom, with some offering stunning city views for a memorable stay.

Gastronomic Delights at Your Doorstep
Indulge in a culinary experience at the renowned Comme Chez Soi Restaurant just across the hotel, or explore the variety of dining options, shops, and bars nearby.

Experience the best of Brussels with us at Hotel Windsor. Book now for an unforgettable stay in the heart of the city.

Important information:

Please note that disabled guests cannot be accommodated in this hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 3 per hour.

Location

Guest Reviews

7.1
Based on 3471 reviews
Cleanliness: 5.24
Service: 8.71
Location: 9.25
Room Quality: 6.2
Amenities: 6.73
Value for Money: 7.19
Food and Beverage: 5.74
Overall Experience: 7.71
A
Antonella • family_with_children • it
5
Pros:

Camera calda, vicinanza al centro

Cons:

Accoglienza fredda alla reception, camera spoglia, troppo minimal, bagno piccolissimo

2026-02-14 • via Nuitee
D
Dias • family_with_children • es
8
2026-02-14 • via Nuitee
L
LEON • family_with_children • es
9
Pros:

El personal muy amable, estaba limpio y con todo lo necesario

Cons:

En general me gustó todo

2026-02-14 • via Nuitee
E
eugeni • family_with_children • es
8
2026-02-14 • via Nuitee
C
Caridad • couple • es
8
Muy bien calidad-precio
Pros:

La ubicación es estupenda. Al lado del centro y muy cerca de la estación de tren. Las camas y almohadas eran cómodas y el personal muy agradable y atento.

Cons:

El baño aunque es precioso, es bastante poco funcional, ya que tiene un total de 0 superficies para apoyar siquiera el cepillo de dientes o el gel en la ducha.

2026-02-13 • via Nuitee
M
Mar • couple • es
7
Pros:

La ubicación está muy cerca del centro y de la estación de tren y el personal es amable.
Aunque no contratamos el desayuno, por lo que vimos tenía buena pinta.

Cons:

Pintaron la habitación cuando ya estábamos allí y cuando llegamos olía a pintura y estaba la ventana abierta.
La basura del baño tenía cosas de los huéspedes anteriores

2026-02-13 • via Nuitee
Špela • family_with_children • si
7
Pros:

Location is perfect

Cons:

For night or two is okay, but walls are very thick so you hear noise, room is average ...

2026-02-12 • via Nuitee
C
CLEMENT • couple • fr
6
2026-02-12 • via Nuitee
M
Marta • family_with_children • es
2
2026-02-12 • via Nuitee
M
Mohamedasik • family_with_children • de
5
Very very average
Pros:

Only the location

Cons:

Even basic necessary items like Keller, charging point(only 1) is not available . Both bathroom doors doesn't has lock . I really need a refund for this very very basic hotel

2026-02-12 • via Nuitee
M
MARIA TERESA • couple • es
8
Céntrico y agradable
Pros:

La ubicación era excelente y la cama era súper cómoda

Cons:

La ventana no terminaba de ajustar y había que dejar la llave de la habitación al salir del hotel (dicen, para evitar perderla y pagar el cargo que tiene la tarjeta por perderla)

2026-02-11 • via Nuitee
G
Gilbert • family_with_children • ug
6
Pros:

The location is very fine

Cons:

The reception and roomas look ordinary

2026-02-11 • via Nuitee
A
Alessia • extended_group • it
10
2026-02-11 • via Nuitee
P
Paula • family_with_children • es
8
Alojamiento excelente en Bruselas
Pros:

La ubicación es excelente, queda todo bastante cerca. En cuanto a la habitación, estaba bastante limpia y contaba con todo lo necesario. El personal fue muy simpático en todo momento y estaban ahí a cualquier hora para todo lo que pudieras necesitar.

Cons:

Intentamos poner la calefacción en la habitación, pero no pudimos. Es cierto que no bajamos a preguntar en recepción, lo cual puede que fuera nuestro fallo. Aún así, echaba en falta un edredón más en la habitación por si las moscas.

2026-02-11 • via Nuitee
F
Félix • family_with_children • pt
8
2026-02-10 • via Nuitee
N
natalja • family_with_children • gb
10
2026-02-10 • via Nuitee
R
Rodrigo • couple • gb
8
2026-02-10 • via Nuitee
M
Miranda • family_with_children • gb
2
Never coming back here.
Pros:

It had smoke alarms and a fire extinguisher in the corridor.

Cons:

The place is run-down, dirty and incredibly noisy. People in the room upstairs were yelling and banging about at all our of the night and staff shrugged and did nothing. Loose plug sockets caked with grime, dirty bathroom (with a terrible layout), room entered without permission, rude and unhelpful staff, noise from the street, no way to turn down the heating. Would never stay here again.

2026-02-09 • via Nuitee
M
Mauricio • solo_traveller • cl
10
2026-02-09 • via Nuitee
C
Caroline • couple • br
10
Pros:

Adorei o hotel é muito próximo aos locais turísticos

2026-02-08 • via Nuitee