Hotel Windsor

Hotels
7.1 (4038 reviews)
13, Place Rouppe , Brussels , be

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Cons:
Cleanliness Issues
Insufficient Amenities

Categories

Cleanliness
5.24
Several reviews indicated cleanliness issues, with mentions of dirty rooms and poor bathroom hygiene.
Service
8.71
General comments on friendly and helpful staff, contributing positively to the stay.
Location
9.25
Multiple reviews highlight the excellent location, with close proximity to attractions.
Room Quality
6.2
Mixed sentiments about room quality, including outdated furniture and small room sizes.
Amenities
6.73
Requests for better amenities were noted, including basic items lacking in the rooms.
Value for Money
7.19
Some guests felt the price did not match the overall experience due to cleanliness and small room issues.
Food and Beverage
5.74
Some dissatisfaction with the breakfast options and the associated costs.
Overall Experience
7.71
Mixed reviews with some positive aspects but significant negatives affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:27

Property Description

Prime Location in Brussels City Centre
Hotel Windsor, conveniently located between Brussels' main train stations, offers easy access to top attractions like Grand Place and the famous Manneken Pis Statue.

Comfortable Rooms with City Views
Each room at Hotel Windsor features a TV and a private bathroom, with some offering stunning city views for a memorable stay.

Gastronomic Delights at Your Doorstep
Indulge in a culinary experience at the renowned Comme Chez Soi Restaurant just across the hotel, or explore the variety of dining options, shops, and bars nearby.

Experience the best of Brussels with us at Hotel Windsor. Book now for an unforgettable stay in the heart of the city.

Important information:

Please note that disabled guests cannot be accommodated in this hotel.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

7.1
Based on 4038 reviews
Cleanliness: 5.24
Service: 8.71
Location: 9.25
Room Quality: 6.2
Amenities: 6.73
Value for Money: 7.19
Food and Beverage: 5.74
Overall Experience: 7.71
F
Fanni • solo_traveller • hu
8
2026-08-29 • via Nuitee
J
James ricardo • couple • ie
1
Não aconselho ninguém esse hotel!
Pros:

Apenas no recepcionista.

Cons:

Quarto sujo, com teias de aranhas teve a limpeza diária e as teia diária continuaram, pq não limparam, ventilador sujo, cantos do quarto sujo, na cama encontrei um carapato no coberto, pensei que fosse um mosquito e apertei saiu um monte de sangue porque era carapato. Jogo o edredom no chão porque sujou sai e quando voltei à camareira havia colocado o mesmo edredon.

2026-08-29 • via Nuitee
L
Liliana • solo_traveller • ro
10
Pros:

Locația, curățenia și mărimea camerei

Cons:

-

2026-08-28 • via Nuitee
E
Emma • couple • it
7
2026-08-28 • via Nuitee
Y
Yuki • family_with_children • fr
7
Pros:

Emplacement super, tout le reste bien même si pas exceptionnel.

2026-08-28 • via Nuitee
N
Noé • couple • fr
4
Pros:

Le lit était confortable et l'hôtel plutôt bien placé.

Cons:

La propreté est clairement à revoir, tâches sur les draps, murs qui s'effritent, poussière...

2026-08-28 • via Nuitee
I
iara • solo_traveller • es
1
2026-08-27 • via Nuitee
A
Andre Luis • couple • br
10
Adoramos o hotel e também a simpatia
Pros:

O concierge foi maravilhoso
A acomodação nota 1000

Cons:

Gostamos de tudo

2026-08-27 • via Nuitee
F
F. Venema • solo_traveller • be
8
2026-08-27 • via Nuitee
K
Kareem • solo_traveller • gb
10
Pros:

Comfortable accommodation. Friendly staff especially weled who was very polite

Cons:

Nothing really

2026-08-26 • via Nuitee
M
Marina Luiza • couple • pt
9
Pros:

Ótima localização, tem elevador e o quarto confortável

Cons:

Poderia ter um ar condicionado ou um ventilador mais potente, mas não invalida a avaliação positiva

2026-08-26 • via Nuitee
E
Erick • couple • pa
7
Buena, sin mayores aspectos relevantes
Pros:

La ubicación

Cons:

Una habitación un poquito más grande

2026-08-26 • via Nuitee
B
buskadze • couple • ge
4
2026-08-25 • via Nuitee
J
Jesús • couple • es
7
2026-08-25 • via Nuitee
J
Jens • solo_traveller • dk
8
2026-08-25 • via Nuitee
A
Abdelali • family_with_children • ma
3
Je ne revient jamais là bas
Pros:

Le jardin en face

Cons:

Pas de flexibilité ayant ajouter 30 euro pour accéder je me suis présenté à 11h il m’ont pas laissé rentrer à la chambre sous prétexte que le check in est à 15h et pour accéder avant il faut payer 30 euro de plus sachant que j’avais un bébé avec moi chose que j’ai pas apprécié du tout sinon le drap est sale aucun équipement dans la chambre sauf la télé

2026-08-25 • via Nuitee
D
Dhiemesson • solo_traveller • fr
4
Pros:

Localização muito boa.

Cons:

O quarto estava sujo,as roupas de camas, suja,o banheiro cheio de coco todo sujo ,infelizmente não recomendo a limpeza e organização muito ruim.

2026-08-25 • via Nuitee
N
Núñez Téllez • solo_traveller • es
10
2026-08-24 • via Nuitee
T
Thomas • solo_traveller • fr
6
Pros:

L'emplacement au coeur la ville

Cons:

Une deco pas vraiment chaleureuse mais on y a bien dormi.
Attention ...peut etre chercher des solutions de parking à l'avance si vous venez en voiture, sinon vous paierez plus de parking que de chambre😅

2026-08-24 • via Nuitee
B
Benedetta Rosa • couple • it
8
2026-08-24 • via Nuitee