Quality Inn & Suites Grove City-Outlet Mall

Hotels
•
Quality Inn
7.3 (486 reviews)
2049 Leesburg Grove City Road , Mercer , US
+1 724-748-9920

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean rooms and hallways (generally)
Excellent breakfast selection / waffle machine
Convenient location near outlets
Affordable for many stays
Cons:
Rooms often small/cramped
Dated hallways/bathrooms and maintenance issues (leaky tubs, wobbly toilets, stains)
Some room amenities not working (coffee maker, AC)
Firm beds/uncomfortable for some guests
Limited breakfast hours / timing complaints

Categories

Cleanliness
7.6
Multiple guests described rooms and hallways as generally clean and tidy, though a few reported stains, dingy hallways and minor maintenance/soiling issues.
Service
8.3
Staff repeatedly described as very friendly, helpful and accommodating (manager James called out positively); service is a strong point.
Location
8.4
Frequently praised for being close to Grove City outlets and local destinations; reviewers cited the convenient/good location.
Room Quality
5.5
Several guests reported very small/cramped rooms, dated finishes, slippery showers, firm beds, wobbly fixtures and other maintenance problems.
Amenities
7.5
Breakfast and basic amenities (free Wi‑Fi, waffles, breakfast bar) were frequently praised; some room-level amenity issues (coffee maker, AC) and maintenance items noted.
Value for Money
5.8
Mixed signals: many guests called the hotel affordable and good value for events, while a few found the nightly price high relative to room size/condition.
Food and Beverage
8
Breakfast repeatedly praised (extensive spread, waffle machine); minor complaints about timing/availability or small service windows.
Overall Experience
7.3
Overall positive experiences driven by friendly staff, clean rooms and excellent breakfast, but tempered by cramped rooms and recurring maintenance concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Convenient Location

Quality Inn & Suites Grove City-Outlet Mall offers a comfortable stay in Grove City, just 16 km from Slippery Rock University of Pennsylvania. The hotel's proximity to the airport makes it a convenient choice for travelers.

Amenities and Services

Guests can enjoy a variety of amenities such as a shared lounge, room service, and complimentary WiFi. The 24-hour front desk staff are also on hand to assist guests, ensuring a pleasant and hassle-free stay.

Delicious Dining Options

Start your day right with buffet and continental breakfast options available daily at the hotel. A perfect way to fuel up before exploring the nearby attractions.

Experience convenience, comfort, and great service at Quality Inn & Suites Grove City-Outlet Mall. Book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 486 reviews
Cleanliness: 7.6
Service: 8.3
Location: 8.4
Room Quality: 5.5
Amenities: 7.5
Value for Money: 5.8
Food and Beverage: 8
Overall Experience: 7.3
L
Lisa Faulkner • solo_traveller • us
8
Pros:

The location

Cons:

The price no pool

2026-11-07 • via Nuitee
J
James • couple • us
5
Pros:

Room was clean. Am staff was friendly.

Cons:

Breakfast was sparse compaired to others we have had. Door security lock was broken.

2026-11-07 • via Nuitee
Q
Quenton • couple • us
8
2026-11-04 • via Nuitee
D
Dennis • family_with_children • us
6
Needs remodel
Pros:

Beds were comfortable. Breakfast was fine.

Cons:

Barely warm water wanted a hot bath and that wasn't happening. Sitting in not even Luke warm water looking at gross piping under sink and toilet. Towels were so beat up one looked like it was used as a cleaning rag. Can't anyone wipe down doors . Air-conditioning heat unit was filthy.

2026-11-04 • via Nuitee
L
Leonardo • solo_traveller • br
9
Pros:

Do atendimento e localização

2026-11-02 • via Nuitee
K
Karin • couple • us
8
2026-10-31 • via Nuitee
C
Christine • family_with_children • us
8
Pros:

The staff was friendly! The room was clean and the breakfast was good. It was also close to the grove city outlet where we were going.

Cons:

I felt the price of the room was too high 240.00 for 1 night!

2026-10-26 • via Nuitee
E
Ethan • couple • us
1
2026-10-25 • via Nuitee
D
Donna • couple • us
9
Pros:

The staff was very friendly and helpful

2026-10-24 • via Nuitee
R
Riitta • family_with_children • fi
8
Pros:

Hinta ja laatu ok. Rauhallinen paikka.

Cons:

Huoneen kahviautomaatti ei toiminut. Toki aulasta sai kahvia. On

2026-10-21 • via Nuitee
W
Wanita • solo_traveller • us
10
2026-10-17 • via Nuitee
R
Robert • solo_traveller • us
8
2026-10-17 • via Nuitee
K
Kathryn • couple • us
10
I will stay again. Great friendly staff.?
Pros:

Close to all the places I wanted to visit. Staff friendly very accommodating.

2026-10-16 • via Nuitee
L
Laura • couple • us
9
I will be staying here again
Pros:

Staff is pleasant and attentive

Cons:

Room is a bit tight

2026-10-14 • via Nuitee
H
Heilesen • couple • ca
6
Affordable clean room small
Pros:

, location

Cons:

Clean, but dated, hallways dingy, room was tiny, good enough for one night only. Breakfast was ok

2026-10-14 • via Nuitee
C
Charles • solo_traveller • us
7
Cons:

Rooms was to small

2026-10-12 • via Nuitee
P
Petra • couple • us
3
Cons:

There was snake smell in the entrance area, lobby

2026-10-10 • via Nuitee
B
Beth • solo_traveller • us
8
Pros:

Very clean and comfortable.

2026-10-09 • via Nuitee
L
Lisa • couple • us
10
Great stay.
Pros:

Clean, great location and reasonable rate.

2026-10-09 • via Nuitee
G
Gillian • couple • ca
9
2026-10-08 • via Nuitee