Hotel Nyack, a JdV by Hyatt Hotel

Hotels
Joie De Vivre
8.2 (1096 reviews)
400 High Avenue , Nyack , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great staff
Beautiful decor
Cons:
Cleanliness issues
Hidden fees

Categories

Cleanliness
7.05
Some cleanliness issues mentioned, such as torn seats and stained blankets.
Service
9.05
Great staff, everyone was very kind and helpful.
Location
8.05
Good location but some difficulty in accessing it.
Room Quality
8.55
Overall nice room quality but some complaints about amenities.
Amenities
7.55
Some issues with gym equipment and toiletries.
Value for Money
8.05
Concerns about hidden fees but generally good experience.
Food and Beverage
9.05
Food quality is praised, especially breakfast offerings.
Overall Experience
8.25
Mixed feelings overall with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:27

Property Description

Modern Comfort and Convenience

Featuring free WiFi, Hotel Nyack offers a comfortable stay just 2.4 km from The Palisades Center Mall. All rooms are air-conditioned with a flat-screen TV and private bathroom for your convenience.

Relaxation and Dining Options

Unwind by the seasonal outdoor pool or enjoy a meal at the on-site restaurant. With a 24-hour front desk, your needs are always met at Hotel Nyack.

Nearby Attractions

Explore nearby attractions like Legoland Discovery Center Westchester (15.6 miles) and Bear Mountain State Park (33.8 miles). For shopping enthusiasts, Woodbury Common Premium Outlets is just 29.6 km away.

Experience comfort and convenience at Hotel Nyack, a JdV by Hyatt Hotel.

Important information:

The resort fee may vary based on length on stay or the number of guests. It includes:
Free Coffee and Team every morning
WiFi
Parking
Fitness facility access
Access to the seasonal poolGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1096 reviews
Cleanliness: 7.05
Service: 9.05
Location: 8.05
Room Quality: 8.55
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 9.05
Overall Experience: 8.25
D
Donna couple us
9
Lovely ---- will definitely stay again!
Pros:

Lovely, boutique-ish style hotel. Nice decor, comfortable bedding, roomy lobby for lounging. Good drinks at the bar. Close to downtown Nyack. Convenient, free parking.

Cons:

The bath towels were disappointing. Why put super cheap towels in that nice bathroom?

2026-02-13 via Nuitee
J
Jasmyn solo_traveller us
1
horrible
Pros:

the ambiance.

Cons:

the staff was rude and never sent back my $100

2026-02-13 via Nuitee
Y
Yuliia couple ua
10
Friendly staff, clean, cozy, delicious breakfast.
Pros:

Friendly staff, clean, cozy, delicious breakfast.

2026-02-11 via Nuitee
D
DOUGLAS solo_traveller us
10
2026-02-10 via Nuitee
M
Michael solo_traveller us
8
2026-01-24 via Nuitee
M
MATTHEW couple us
3
2026-01-22 via Nuitee
E
EUGENIO solo_traveller us
8
2026-01-20 via Nuitee
L
Lorraine family_with_children us
10
Very pleasant laid back private admisphere
Pros:

Staff and other guest very friendly

Cons:

Should have a entertainment room comedian etc

2026-01-19 via Nuitee
A
Amy solo_traveller us
8
Pros:

I stay here often, as my Dad lives around the corner at an assisted living facility and I fly in from California to visit. The location is so convenient. Easy to get to Westchester, NJ, NYC.. near tons of shopping, etc. The restaurant is good and they have a nice pool and a gym.

Cons:

They really need to put in an automatic door open at the front entrance. I know they have an ADA entrance around the side, but really should have it at the front too. I’m not handicapped, but it always bothers me to have to manage holding the door open while bringing in heavy suitcases. It would feel more professional, inclusive and welcoming if they installed an automatic door at the front entrance - that’s an investment they need to make. A minor thing is to have an overhead light in the room, rather than only lamps and pump hand soap instead of bar soap for hands - it gets messy since there’s no soap dish.

2026-01-19 via Nuitee
M
Mohammad couple us
10
2026-01-19 via Nuitee
A
Angel solo_traveller us
4
As I stated earlier, I like staying in this hotel. However, this stay was quite disappointing and inconvenient. Sad to
Pros:

Convenient location.

Cons:

I stay here when I visit NY. This particular time, I wasn’t too pleased. There was an issue with the room door. So we were moved to a smaller room. I didn’t pay to be moved to a smaller room. I would have paid the difference to be moved to a bigger room. I didn’t get what I paid for. I like this hotel, but I am really disappointed with this stay. Another thing, the parking situation was horrible. Hotel guests had no parking spots because of social events that are in the hotel. Shouldn’t there be dedicated parking spots for hotel guests?? I had to wait close to an hour for a parking spot to free up. This really has to change.

2026-01-19 via Nuitee
D
Deborah solo_traveller us
10
2026-01-19 via Nuitee
C
Claus couple us
7
Because of the cold water and the 100$ hold for incidentials I can only give it a 6 out of 10
Pros:

Check-in, facility,

Cons:

Hot water never showed up. We were charged 100$ at check in, even though we already have given them our credit card. It was supposed to be for incidentals, and we are waiting to get it back

2026-01-19 via Nuitee
C
Carolyn couple us
6
The hotel was fine for a one night stay, but would not choose it for extended stay.
Pros:

Overall appearance of the hotel. Bed was very comfortable. The hotel was well maintained. Staff was friendly. There was no hairdryer in our room. When one was requested it was promptly delivered to the room.

Cons:

No cup in bathroom or near coffee maker for water if we didn’t want to buy the Fugi water. There was no guide services and when “hotel info” was accessed on tv there was a “no info” message.

2026-01-19 via Nuitee
R
Robert couple us
10
Pros:

Breakfast was very good. Our waitress was exceptionally friendly and accommodating. Excellent we’ve done that before and everything was great.

Cons:

It was just a little busy checking in and we had to wait for a while for our room and actually never got a text that our room was ready which was a little bit unexpected. I had to go in and check and I was told my room was ready, but never got a text.

2026-01-19 via Nuitee
B
Beatrice couple us
5
Except for the lighting in our room & the noise created by the air flow 24/7 thru the duct work
Pros:

Rooms & facility were clean, beds were comfortable, air conditioning & heat worked well. The amenities were nice.

Cons:

The lighting in our room was not sufficient. It was difficult to see comfortably even when all the lights in the room were on. Even the lighting in the bathroom was too dim to put on makeup.
The air that flowed all day & night through the ductwork in our room on the 4th floor was very loud, even with ear plugs.

2026-01-19 via Nuitee
N
Nancy couple us
9
2026-01-19 via Nuitee
O
Owen solo_traveller us
8
As a former resident of Nyack, it was nice to stay at the Hotel Nyack & walk about town.
Pros:

Room was maintained. Staff was attentive and friendly, and helpful when needed.

Cons:

My air conditioning unit was extremely noisy and made it difficult to sleep consistently. The elevator wreaked of weed.

2026-01-19 via Nuitee
R
Russell couple us
10
2026-01-19 via Nuitee
L
Lisa couple us
7
2026-01-17 via Nuitee