Grandstay Hotel & Suites Mount Horeb - Madison

Hotels
9.2 (364 reviews)
175 Lillehammer Lane , Mount Horeb , us
+1 608-437-5200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Clean
Great location
Friendly staff
Good breakfast
Cons:
Room layout issues
Long check-in wait
Strong chemical smell in some rooms
High price for some experiences

Categories

Cleanliness
8.59
Mixed sentiments; issues with cleanliness in some rooms.
Service
9.56
Staff were generally friendly and accommodating.
Location
9.6
Great location for various activities, easily accessible.
Room Quality
8.55
Some rooms had layout issues and odors noted.
Amenities
9.58
Nice amenities, including a pool and breakfast.
Value for Money
8.54
Price was viewed as high relative to some room issues.
Food and Beverage
9.59
Good breakfast options and quality.
Overall Experience
9.56
Generally positive experiences with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:47

Property Description

Modern Amenities
Grandstay Hotel & Suites Mount Horeb - Madison offers a range of modern amenities including a fitness centre, indoor pool, hot tub, and spa centre. Perfect for guests looking to relax and unwind during their stay.

Convenient Facilities
With a business centre, 24-hour front desk, and airport transfers, guests can enjoy a hassle-free experience. The vending machines with snacks and drinks add an extra touch of convenience for those late-night cravings.

Family-Friendly Environment
Featuring family rooms, a shared lounge, and a barbecue area, this hotel is ideal for families looking for a comfortable and enjoyable stay. The friendly atmosphere and welcoming staff ensure a memorable experience for all guests.

Book your stay at Grandstay Hotel & Suites Mount Horeb - Madison now to experience a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9.2
Based on 364 reviews
Cleanliness: 8.59
Service: 9.56
Location: 9.6
Room Quality: 8.55
Amenities: 9.58
Value for Money: 8.54
Food and Beverage: 9.59
Overall Experience: 9.56
B
Belinda • solo_traveller • us
9
A very pleasant, comfortable stay.
2026-08-29 • via Nuitee
D
Darren • solo_traveller • us
10
Will stay again.
Pros:

Friendly staff. Clean.

2026-08-16 • via Nuitee
I
Isiah • couple • us
3
Staff saved our visit with how quick they were but we as customers shouldn’t have to ask the front desk multiple times t
Pros:

Nothing

Cons:

Hotel rooms were dirty, sheets and floors

2026-08-04 • via Nuitee
A
Ausra • solo_traveller • us
6
Pros:

Breakfast was bland. Bedsheets are very old and worn. Need to invest in some better sheets.

Cons:

Eggs did not look appetizing

2026-08-02 • via Nuitee
M
Mary • extended_group • us
9
Overall a good place to stay in a nice town.
Pros:

good location, cleaned staff was helpful.

Cons:

The pool was closed on a very hot day in the evening when we were hoping to swim. The class should be held at another time when the hotel is not busy with guests (early morning). After a long day outside in the heat we really wanted a swim.
A large family took over the patio so we could not sit outside.
A room to store bikes was not available....the staff did not know what we were asking about. But that was listed on the website.

2026-07-17 • via Nuitee
R
Richard • solo_traveller • us
8
Pros:

I could change room temp easily
Curtains closed to block light from lot
Many TV channels
Morning scrambled eggs and sausage

Cons:

Would be nice to have vending on my floor too

2026-06-27 • via Nuitee
B
Belinda • solo_traveller • us
9
2026-06-23 • via Nuitee
G
Gail • couple • us
10
This was a great place to stay if a person needs a hotel
Pros:

Very nice property

Cons:

Overall stay was excellent

2026-06-20 • via Nuitee
T
Tori • couple • us
10
2026-06-17 • via Nuitee
W
William • solo_traveller • us
9
2026-06-16 • via Nuitee
J
January • couple • us
9
Comfortable
Pros:

Property was very clean, staff was very friendly. Pool area opened until midnight was a big bonus.

Cons:

Nothing

2026-06-14 • via Nuitee
L
Lori • solo_traveller • us
9
2026-06-14 • via Nuitee
J
Jeffrey • family_with_children • us
9
The location was perfect, the staff was outstanding, the value was decent, the hotel itself is old.
Pros:

The staff got breakfast ready early for a bunch of us doing a bike ride, which was great!! The front desk staff was helpful, funny, and effective.

Cons:

The hotel itself is old and musty.

2026-06-14 • via Nuitee
E
Elizabeth • solo_traveller • us
10
Pros:

Spa was lovely!

2026-06-13 • via Nuitee
S
Shelia • couple • us
7
it was ok nothing special
Pros:

breakfast was ok would have liked to have a bit more protein choices--meats staff in that area were very friendly

Cons:

workout room did not have anything to clean the equipment with after use
our bathroom was not cleaned properly the counter had used contacts on it and the shower had hair
vending machine and ice was very out of the way

2026-06-11 • via Nuitee
K
Kris • couple • us
10
2026-06-01 • via Nuitee
J
John • solo_traveller • us
7
Great staff. Great room. Marginal Value. Over $750 for 3 nights in a 3 star hotel with a 2 star breakfast.
Pros:

Very friendly and attentive staff. Very nice suites.

Cons:

Included breakfast is spartan.

2026-05-28 • via Nuitee
S
Siddhartha • family_with_children • us
3
Cleanliness non-existant
Pros:

The room with kitchenette was spacious. The breakfast was decent. The breakfast was very close to Holiday Inn Express. However, not as many warm food options as HIE. Staff were friendly.

Cons:

They did not clean the room! It looked clean on the surface. Then, when we raised the toilet seat there was a bunch of shaved hair - everywhere! Not just one strain, but a lot! They had hair, hair clips here and there in the room. They even had a bunch of pubic hair on and around the bedside table! Also, the bedside tables and corner tables were full of dust. Basically, looked like they barely made the bed and kind of vacuumed the room. That is it.

2026-05-15 • via Nuitee
M
Mary • couple • us
10
2026-05-12 • via Nuitee
J
Judith • solo_traveller • us
8
2026-05-11 • via Nuitee