One Manalo Place

Hotels
•
Independent
7.8 (50 reviews)
Brgy. BancaoBancao, Manalo St., Puerto Princesa, Palawan, 5300 , Puerto Princesa , PH
63-48-4341280

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Facilities

Free breakfast
Fitness facilities
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Cons:
Hotel does not exist
Property was closed
Misleading booking experience
Issues with getting a refund

Categories

Cleanliness
1
The hotel was reported to be nonexistent and abandoned, resulting in a very low cleanliness rating.
Service
1
Guests experienced frustration with booking and were ultimately misled about the status of the hotel, leading to a very low service rating.
Location
1
The hotel was closed, making its location inaccessible and irrelevant, resulting in a very low location rating.
Room Quality
1
As the property was closed and abandoned, the quality of the rooms could not be assessed, yielding a very low room quality rating.
Amenities
1
Due to the hotel's closure, amenities were unavailable, resulting in a very low rating for amenities.
Value for Money
1
Guests were dissatisfied with the booking experience and lack of refund, leading to a very low value for money rating.
Food and Beverage
1
As the hotel was closed, there were no food and beverage services available, resulting in a very low rating for this category.
Overall Experience
1
The overall experience was extremely negative due to the hotel's closure and booking issues, resulting in a very low rating for the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-02 06:17

Property Description

Recreational Amenities
Immerse yourself in relaxation at our hotel's outdoor pool and fitness center. Take a refreshing dip or work up a sweat in a beautiful setting.

Dining Experience
Indulge your taste buds at Aplaya, our restaurant renowned for its seafood specialties. Enjoy the convenience of room service or sip a drink at the bar/lounge to unwind.

Convenience at Your Fingertips
Benefit from complimentary wireless internet, concierge services, and a shuttle to nearby attractions. Rejuvenate in our air-conditioned rooms with modern amenities and daily housekeeping.

Book your stay today at One Manalo Place in Puerto Princesa and discover a perfect blend of comfort and convenience amidst captivating surroundings.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.8
Based on 50 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Michalis
2
Pros:

This is a scam. The hotel does not exist, it shut down a year ago. We arrived there and were told by a local who happened to be outside that the hotel is shut. Everything was locked and the building was abandoned. Expedia have currently done nothing to fix the issue i.e. to get me a full refund as I had to prepay for my stay.

2025-03-22 • via Nuitee
D
Daisy • family
2
Pros:

This property was closed already. Frustrating booking experience with Orbitz on our first day after arriving in the airport of Palawan. I hope my refund will get settled when I get back in Chicago next week. This property should be taken out from Orbitz. The last time I checked, it was still with them.

2025-03-08 • via Nuitee
G
godofredo
10
Pros:

Place is clean and staff friendly ready to advise about places to eat close by. The seafood restaurant in building was not open but places to eat walking distance are aplenty.

2024-04-22 • via Nuitee
D
David • friends
10
Pros:

Laid back and close to things to do and restaurants.

2024-03-04 • via Nuitee
P
Perla
10
Pros:

Friendly and courteous staff, smiles. Nice, safe location. Beds comfortable. Very nice!

2020-03-11 • via Nuitee
Y
Yu-han
10
Pros:

服務人員都很親切很貼心 推

2019-12-30 • via Nuitee
V
Verified traveler
8
Nice pool area & great service
Pros:

Nice pool area and great service. Decent food in the restaurant. Recommend the hotel if you visit Puerto Princessa.

2019-12-27 • via Nuitee
J
Joseph
6
One Manalo
Pros:

Friendly courteous staff. Nice gym & pool. Airport transport not reliable, 30 minutes late. Included breakfast buffet need some improvement ( cooked foods not warm & selection limited). Bath towels are very old & worn out, almost rags. Shower in bathroom has poor design ( prone to flooding bathroom floor since shower door don’t fully shut & shower floor has no barrier with bathroom floor).

2019-12-12 • via Nuitee
J
Juliette
8
Good location
Pros:

Was only here one night prior to heading to ElNido. Convenient to airport & other restaurants, bed was comfy. Pool looked nice but didn’t have time to enjoy it. Airport transport provided

2019-10-14 • via Nuitee
V
Verified traveler
6
Bed bugs and drainage issues
Pros:

I was bitten by bed bugs! The bathroom was not cleaned properly. Water in shower was not draining properly that it flows out to toilet area.

2019-06-19 • via Nuitee
V
Verified traveler • self
6
Pros:

The breakfast wasn't bad at all. There weren't many people staying at the hotel so it was quiet, but the rooms left much to be desired. Don't be fooled by the pictures, my room looked like a college dorm room.

2019-06-13 • via Nuitee
J
Jibril
6
Bien pour une nuit
Pros:

Hôtel confortable mais vieillissant, bien pour passer une nuit avant de prendre l’avion. Attention à la nourriture du restaurant qui est de très basse qualité.

2019-05-25 • via Nuitee
G
Gabs • self
8
Pros:

The property its nice and clean, it has all amenities, gym and nice pool area. There's a Spa right next to the hotel as well as some restaurants/bars.

2019-04-04 • via Nuitee
V
Verified traveler
6
Pros:

Hotel reception staff are not overly helpful and would say they do the minimum to help and come across quite abrupt/rude - this is definitely not extended to all staff as the porters and staff in the restaurant were great! Air con in our room was leaking down the wall at 1am in the morning, contacted reception who fixed this by placing towels on the floor- probably not the safest resolution. Shower wasn’t very powerful and I had to ring reception twice to request a safety deposit box for the room which was advised as a standard facility but was not in the room upon arrival. WiFi isn’t the best also. In comparison to other hotels I saw at Puerto Princesa this hotel is of a higher standard and if I was to return I would more than likely stay there for that reason only. Hotel also charged us 750 pesos for transport to El Nido when the standard price is 500 pesos.

2019-01-10 • via Nuitee
Y
YI-CHING
10
不錯的住宿選擇
Pros:

員工友善給了我朋友一個生日驚喜,機場接送準時方便,住宿地方外面很好攔tricycle,有附早餐非常好

2018-12-13 • via Nuitee
T
Thomas
4
Pros:

We stayed one night before we went to spend almost one week in EL Nido. Our first night was great however our second stay was not as good as the first one. We got a room with no wifi as there is a part of the hotel which has not wifi. Furthermore it’s incredibly noisy at night as it’s the room closer to the reception and the party place outside. We asked to the lady to change our room but are request was fully ignored.

2018-11-27 • via Nuitee
T
Thomas
10
Pros:

When we arrived to Puerto Princesa the hotel offered a free transfer van from the airport to the hotel. They were all very nice and helpful and they helped us to book a van to go to El Nido.

2018-11-27 • via Nuitee
K
Kirstin
8
Pros:

Nice place. Great pool. Friendly staff. Clean rooms.

2018-10-03 • via Nuitee
V
Verified traveler
10
Pros:

飯店很有設計感 周邊很便利 還有有名的SPA 飯店人員服務態度都很好 只是WIFI有時有點微弱

2018-08-08 • via Nuitee
M
MR GARROD
10
Comfortable stay - great breakfast
Pros:

Really good stay, so close to airport, close to shopping centre. Massive room, and the best shower I have used in the Philippines

2018-07-06 • via Nuitee