Home2 Suites by Hilton Fort Smith

Hotels
Home2 Suites by Hilton
9.4 (290 reviews)
7400 Phoenix Avenue , Fort Smith , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Good breakfast
Cons:
Pool area cleanliness
Bed size complaint
Uncomfortable sleeper sofa

Categories

Cleanliness
9.6
Multiple reviews highlight cleanliness as a strong positive aspect.
Service
10
Staff are frequently mentioned as friendly and helpful.
Location
9.6
Guests noted the great location as a major advantage.
Room Quality
8.6
Some complaints about bed size and the pool area.
Amenities
8.6
Issues with pool cleanliness and comfort of amenities.
Value for Money
9.6
Guests feel they received good service for the price.
Food and Beverage
9.6
Breakfast was mentioned positively by several guests.
Overall Experience
9.6
Overall positive experiences reported despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:29

Property Description

Luxurious Garden Setting:
Experience serenity at Home2 Suites by Hilton Fort Smith with its beautiful garden, offering a peaceful retreat in the heart of Fort Smith, Arkansas.

Modern Amenities:
Enjoy the convenience of free WiFi, a 24-hour front desk, and a complimentary shuttle service at this 3-star hotel. Unwind in the indoor pool or catch up on work at the well-equipped business center.

Fully-Equipped Rooms:
Indulge in comfort with rooms featuring a kitchenette complete with a fridge, dishwasher, and microwave, providing you with all the essentials for a relaxing stay.

Book now at Home2 Suites by Hilton Fort Smith for a delightful blend of comfort and convenience during your visit to Fort Smith.

Important information:

Please note that the pet policy includes a weight limit. Please contact the property for policy details.

Guests must be 21 years of age or older to check-in at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FSM

Location

Guest Reviews

9.4
Based on 290 reviews
Cleanliness: 9.6
Service: 10
Location: 9.6
Room Quality: 8.6
Amenities: 8.6
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 9.6
J
Johnnie solo_traveller us
10
2026-08-19 via Nuitee
A
Alisa family_with_children us
10
Fantastic stay at Home 2 Suites.
Pros:

Our stay here was a 10+! I’d say the best hotel stay we have had in a four state area. The lobby is welcoming and homey. The furnishings and decor make it very inviting and cheerful. We liked the two private courtyard patio areas that are available to relax at. The rooms were impressive, spacious and very comfortable. The indoor pool was a plus and very clean and my grandkids enjoyed it very much. Breakfast was very good and the staff were helpful and friendly. We will definitely stay here again when traveling through the area.

2026-08-09 via Nuitee
A
Althaus family_with_children us
9
Pros:

Cleanliness.

Cons:

The breakfast was below par. Very limited items and it was only fair in taste.

2026-08-03 via Nuitee
M
Mahoney solo_traveller us
8
Cons:

Didn't like waking up to construction noise at 7 am on hotel premises.

2026-06-28 via Nuitee
J
JONATHAN solo_traveller co
9
Pros:

Breakfast

2026-06-20 via Nuitee
K
Keenom solo_traveller us
9
2026-06-10 via Nuitee
B
Brandi solo_traveller us
10
2026-05-30 via Nuitee
C
Chas couple us
10
2026-05-16 via Nuitee
C
Crosno solo_traveller us
10
Pros:

Clean, room was exactly what I needed and more. The pool wasn't heated like it was advertised but that was the only issue we had. WENDY was AWESOME 👍. Her attitude is so warm and welcoming ☺️ I wish her son the best in college 🙏.

Cons:

The pool wasn't heated like it said 😔

2026-05-12 via Nuitee
B
Barker solo_traveller us
10
2026-04-23 via Nuitee
K
Konceivable solo_traveller us
10
2026-04-23 via Nuitee
E
Eli couple us
10
2026-04-18 via Nuitee
C
Cruz couple us
10
2026-04-17 via Nuitee
A
Ashley family_with_children us
10
Very safe, friendly hotel.
Pros:

The staff was amazing. I accidentally booked an extra room and they went above and beyond to cancel it. I was stressed about losing the extra money but they were so helpful to get it cancelled and not charge me. I also travel with my child and as a female it is always important to feel safe. I felt safe the entire stay.

2026-04-10 via Nuitee
A
Ashleigh family_with_children us
8
Good stay. Great staff!
Pros:

Great location. Gas station and restaurants close by. Staff was great! Breakfast was wonderful. Plenty of choices! Also lasted until 10 which meant we didn’t need to get up super early! And check out was at noon!

Cons:

I experienced a few minor inconveniences. Shower water pressure wasn’t great. The remote wouldn’t work sometimes and my door wouldn’t fully shut without being pushed or pulled all the way.

2026-03-30 via Nuitee
B
Burks family_with_children us
7
Our stay was good but price seemed a little high.
Pros:

The location was in a good part of town. The lobby was clean. Breakfast was good and they had a good variety.

Cons:

Some of the wallpaper was coming off our room, shower drain didn’t drain well, and the dishwasher was broken.

2026-03-29 via Nuitee
A
Ashley family_with_children us
10
Pros:

Everything!

Cons:

The TV channels

2026-03-29 via Nuitee
A
Antonette family_with_children us
7
I just feel like overall it was a great stay just staff needs better manners
Pros:

It was clean very spacious and nice

Cons:

I didn’t like that the rooms weren’t clean everyday but every other day but also some staff had really bad attitudes and also talked about you in a bad way

2026-03-25 via Nuitee
R
Raymond family_with_children us
9
excellent rooms
Pros:

didn't eat breakfast

Cons:

clean rooms, and great shower

2026-03-23 via Nuitee
S
Stillwell family_with_children us
10
2026-03-12 via Nuitee