Hotel Esperanza

Hotels
8.6 (64 reviews)
1200 Avenida Ejercito Mexicano , Mazatlán , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Wheelchair accessible
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Dormí y descanse tranquilamente
La flexibilidad al momento de llegar
Cons:
No aplica esa pregunta.

Categories

Cleanliness
8.06
Standard quality for this hotel tier.
Service
9.03
La flexibilidad al momento de llegar y me dieron habitación antes de la hora establecida.
Location
9.07
Standard quality for this hotel tier.
Room Quality
8.52
Standard quality for this hotel tier.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.51
Standard quality for this hotel tier.
Food and Beverage
8.56
Standard quality for this hotel tier.
Overall Experience
8.53
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:23

Property Description

Comfortable Accommodations
Experience ultimate comfort in our air-conditioned rooms with a seating area and flat-screen TV. Enjoy a restful night's sleep in our cozy beds with plush bedding.

Convenient Location
Located near top attractions like Plazuela Machado and Mazatlan Lighthouse, our hotel provides easy access to explore the best of Mazatlán. General Rafael Buelna International Airport is also just a short drive away.

Exceptional Service
Our friendly and bilingual staff are available 24/7 at the front desk to assist with any needs, ensuring your stay is stress-free and memorable.

Book your stay at Hotel Esperanza today for a relaxing and enjoyable experience in Mazatlán.

Important information:

Please note a 3% fee will be added to payments made via credit card.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MZT

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 64 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
B
BETSY DESSIRE • solo_traveller • mx
10
Es un gran Esperanza, el Hotel Esperanza!!!
Pros:

Dormí y descanse tranquilamente

Cons:

No aplica esa pregunta.

2025-12-16 • via Nuitee
G
Gabriela • couple • mx
9
2025-12-04 • via Nuitee
G
Gustavo • couple • mx
9
Pros:

La flexibilidad al momento de llegar.
Me dieron habitación antes de la hora establecida.

2025-12-03 • via Nuitee
U
Uriel
8
Pros:

Lugar tranquilo, comodo para pasar la noche, incluye 1 desayuno gratis

2025-10-07 • via Nuitee
D
Dennis Michael
10
Pros:

Easy access, helpful friendly staff

2025-06-20 • via Nuitee
C
CLAUDIO
10
Pros:

la verdad que servicio tán excelente y limpio la comida muy bien

2025-05-05 • via Nuitee
C
César Alejandro
10
Buenas vacaciones
Pros:

Buen servicio de entrada sin problemas

2025-04-23 • via Nuitee
J
JESUS
4
Pros:

.

2025-04-22 • via Nuitee
M
Martin • solo traveller • us
9
I enjoyed the stay
2024-06-24 • via Nuitee
R
Radu • solo traveller • ro
5
Passable
2024-06-10 • via Nuitee
C
Cristo
10
Pros:

Buena

2024-05-16 • via Nuitee
S
sergio
2
Pros:

Nunca hubo agua caliente , nunca la limpiaron , cucarachas , puertas rotas del baño , ni un silla para poner ropa

2024-05-06 • via Nuitee
L
Lydia • friends
4
Pros:

The door locks didn’t function and there was no AC as listed. The window also didn’t shut or lock.

2024-04-11 • via Nuitee
A
Alaina • young couple • us
10
Exceptional
Pros:

It was very clean. Good location

2024-04-10 • via Nuitee
K
Karen
10
Pros:

Excelente estancia

2023-07-27 • via Nuitee
W
Wittkopp • solo traveller • mx
4
Biway hotel slightly depressing
2023-04-10 • via Nuitee
W
Wittkopp • solo traveller • mx
4
A depressing yet affordable hotel along a biway.
Cons:

Guy too old for the job there after specified check-in time. He gave me a remote and air remote that both didn't work; when I complained he gave me a tv remote that worked.

2023-04-08 • via Nuitee
N
Noe • partner
4
Pros:

No tiene puerta el baño no tiene espejo no hay teléfono el colchón está todo dañado no dan sábanas para taparce

2023-03-24 • via Nuitee
C
Coffin • solo traveller • ca
4
Disappointing
Pros:

clean rooms

Cons:

very noise in hotel all hours of the night and staff will do nothing about it.

2023-01-25 • via Nuitee
M
Mary Carmen • family
2
Pros:

Nada en realidad creo que un hotel puede see modesto y limpio

2020-12-21 • via Nuitee