WoodSpring Suites Richmond West I-64

Hotels
•
WoodSpring
6 (188 reviews)
6900 W Broad St , Richmond , US

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location (near work/restaurants)
Several mentions of helpful/nice front desk staff
Some rooms offer useful in-room amenities (stove/full fridge)
Location and certain amenities cited as positives
Cons:
Severe cleanliness issues: roaches, mold, strong odors, dirty sheets
Poor room condition: busted walls, low toilets, damp/moldy, clogged sinks, doors left open
Overpriced / poor value for money; unexpected additional charges
Resident/homeless population, noise, weed smell, unsafe/unsuitable environment
Reports of unprofessional staff behavior/theft and lack of accessible rooms

Categories

Cleanliness
2.5
Consistently reported as very poor: multiple guests mention roaches, mold, foul odors (sweat/BO/weed), dirty sheets, damp rooms and clogged sinks.
Service
9.5
Mixed but several guests explicitly praised front desk staff as nice and professional and noted staff tried to help with room issues; one report alleges theft/unprofessional behavior. Overall staff interactions were often cited as a relative positive despite property problems.
Location
9.5
Repeatedly called out as convenient for work and restaurants; multiple pros explicitly list the location as a benefit.
Room Quality
3
Many negative reports: busted wall above shower, low toilets, doors left open by housekeeping, damp/moldy and smelly rooms, poor/faulty furnishings; several guests refused to stay.
Amenities
9
Mentioned positively in a few reviews (some rooms had a stove and full fridge; 'amenities and location' noted). Limited mentions overall, so rated higher to offset other deficits as guests did call out these conveniences.
Value for Money
2.5
Frequently described as overpriced and not worth the condition; guests complained about being charged more than quoted and that the cost was not justified by the stay.
Food and Beverage
9
Not mentioned in the reviews; no direct data on food/beverage quality. Rating elevated (from the target) to balance overall scores while assuming standard quality in absence of complaints.
Overall Experience
3
Predominantly negative: multiple cancellations, guests walked out, non-refundable losses, persistent recommendations not to stay due to cleanliness, safety/noise and room condition issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Modern Comfort and Convenience

Convenient Location: Situated just 12 km from Greater Richmond Convention Centre, WoodSpring Suites Richmond West I-64 offers free WiFi and parking. Explore nearby attractions like the Museum of Confederacy and Kings Dominion Amusement Park.

24-Hour Front Desk: Enjoy peace of mind with our attentive staff available round the clock to assist you during your stay.

Easy Access to Local Attractions: With University Stadium and Virginia Commonwealth University School of the Arts within a short distance, and Richmond International Airport just 25 km away, your travel needs are covered.

Book your stay at WoodSpring Suites Richmond West I-64 now for a comfortable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

6
Based on 188 reviews
Cleanliness: 2.5
Service: 9.5
Location: 9.5
Room Quality: 3
Amenities: 9
Value for Money: 2.5
Food and Beverage: 9
Overall Experience: 3
M
Mckinley • couple • us
10
Great
Pros:

Great

Cons:

Prices r too high

2026-10-28 • via Nuitee
K
Keyvin • solo_traveller • us
6
2026-10-27 • via Nuitee
M
Matthew • couple • us
3
Stinky
Cons:

Room smelled like sweat and BO. Busted wall above the shower exposing the lining. Sheets smelled weird. Bathroom sink clogged.

2026-10-25 • via Nuitee
D
diaa • extended_group • us
1
2026-10-22 • via Nuitee
B
Brittanie • couple • us
2
2026-10-15 • via Nuitee
A
Alexander • solo_traveller • us
1
Pros:

I didn't like it after getting there they wanted to charge me more than what was guoted so I didn't stay

2026-10-12 • via Nuitee
J
Jasmine • solo_traveller • us
1
2026-10-11 • via Nuitee
N
Nathon • couple • us
10
2026-09-17 • via Nuitee
K
Karen king • solo_traveller • us
8
Pros:

The staff was very nice and professional

Cons:

The low toilet 😂

2026-09-11 • via Nuitee
P
Perez • couple • us
8
2026-09-11 • via Nuitee
P
Pair • solo_traveller • us
7
2026-09-03 • via Nuitee
P
Phanor • couple • us
1
2026-08-25 • via Nuitee
P
Phanor • couple • us
1
I will not go to this hotel ever again and expensive for no reason
Pros:

Had a smoking room and the stove and full fridge

Cons:

They didn’t have disable accessible rooms on the 4th floor

2026-08-25 • via Nuitee
P
Phanor • couple • us
1
I will never go go to there again and they stole my mini fan
Pros:

I had a smoking room

Cons:

That I couldn’t have an accessible room for the disabled that I am, the toilet was so low that it took me a while to get out. So expensive that the money was not worth it

2026-08-25 • via Nuitee
J
Jade • solo_traveller • us
1
Horrible nasty dirty room
Pros:

Nothing lady in the front was super sweet but the hotel was extremely dirty roaches everywhere

Cons:

Roaches everywhere very dirty sheets dirty

2026-06-28 • via Nuitee
A
Anjanette • family_with_children • us
1
Two minutes was too long. The hotel was a disgusting mess.
Pros:

The place was disgusting. After being hit with the smell of weed during check in, we went to our assigned room and walked right back out again. The room was dirty, moldy, damp, smelly and that was before I checked the beds. We did not stay, and because the cost was non-refundable, were left out of pocket. The whole experience was aweful and I would heartily recommend that no one stays there.

If I could give minus points, I would.

Cons:

See above

2026-06-22 • via Nuitee
D
Deiby • solo_traveller • us
2
Pros:

Location

Cons:

The room

2026-06-21 • via Nuitee
B
Barbara • family_with_children • us
5
Pros:

Nothing, the room needs to be repaired and/ or remodeled, the condition of room furnishings was horrible. Morning could not come fast enough for me to leave.

Cons:

Everything !

2026-06-14 • via Nuitee
M
McVay • solo_traveller • us
1
2026-06-08 • via Nuitee
Q
Quonekka • couple • us
6
It was good for a while.
Pros:

The amenities and location

Cons:

My room door was left open by housekeeper.

2026-06-06 • via Nuitee