WoodSpring Suites Richmond West I-64

Hotels
WoodSpring
8 (255 reviews)
6900 W Broad St , Richmond , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Facilities for disabled guests
Wheelchair accessible
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Helpful service
Cons:
Poor cleanliness
Damaged rooms

Categories

Cleanliness
5.64
Multiple reviews indicate poor cleanliness with dirty linens and furniture.
Service
9.61
Several positive mentions of friendly and helpful staff, especially Jovonn and Ty.
Location
8.65
Issues with safety concerns raised, but no specific positive or negative mentions.
Room Quality
6.1
Some rooms reported in poor condition, including damages and lack of cleanliness.
Amenities
8.63
Amenities not explicitly mentioned but assumed standard for hotels of similar rating.
Value for Money
8.09
Mixed sentiments due to poor room conditions despite some service praise.
Food and Beverage
8.64
No specific feedback on food and beverage; standard quality for this hotel tier.
Overall Experience
8.61
Mixed experiences, balancing positive customer service against severe cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:45

Property Description

Modern Comfort and Convenience

Convenient Location: Situated just 12 km from Greater Richmond Convention Centre, WoodSpring Suites Richmond West I-64 offers free WiFi and parking. Explore nearby attractions like the Museum of Confederacy and Kings Dominion Amusement Park.

24-Hour Front Desk: Enjoy peace of mind with our attentive staff available round the clock to assist you during your stay.

Easy Access to Local Attractions: With University Stadium and Virginia Commonwealth University School of the Arts within a short distance, and Richmond International Airport just 25 km away, your travel needs are covered.

Book your stay at WoodSpring Suites Richmond West I-64 now for a comfortable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 255 reviews
Cleanliness: 5.64
Service: 9.61
Location: 8.65
Room Quality: 6.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
J
Jones solo_traveller us
4
2026-03-27 via Nuitee
V
Vernessa solo_traveller us
1
We were constantly in the look out for bugs. We told the lady when we checked in that our room had bugs in it and she wa
Pros:

Nothing.

Cons:

The hallways and elevator smelled like marijuana.

2026-03-23 via Nuitee
M
Marlon solo_traveller us
6
2026-03-18 via Nuitee
C
Cynthia couple us
7
2026-01-23 via Nuitee
C
C1053CHwendyt Solo travel
10
Definitely recommend
Pros:

I cannot say enough great things about the staff. There's nothing I've brought to their attention that they haven't taken care of for me.

The location is highly recommended if you want to be near the bus line, restaurants, shopping or just walking.

There's crunch fitness across the street. Navy Federal Bank is almost in the same parking lot.

The atmosphere is warm and friendly. I've been waiting in (a short) line at the desk and have witnessed guests and potential guests not being so friendly or calm at times, yet whoever is working always greets everyone with professionalism and in a friendly manner.

The rooms are comfortable, have everything I need (minus an oven lol) and the appliances are kept up to date. Everything works great. The rooms are also very affordable if you looking for a "deal" and they are very clean.
I haven't had problems with noise, I mean I do have to consider there's many rooms and 4 floors but I do not have any complaints about noise and I'm a very light sleeper.

2026-01-15 via Tripadvisor
M
Manuel solo_traveller us
5
Me sentí a gusto manteniendo mi propio cuarto
Pros:

Mi privasidad

Cons:

Que jamás cambiaron la toalla de piso en el baño y si no les digo que necesitaba cambio de cobijas en la cama jamás lo hubieran cambiado

2026-01-15 via Nuitee
3
304dank Solo travel Ramsey, New Jersey
8
Fine Hotel
Pros:

I needed an affordable place to stay for one night. I chose this property after reviewing many other affordable properties in the area. My room was clean, my bathroom was very clean and the front desk/lobby area was clean and well maintained. The front desk staff (both AM and PM) treated me well and were very professional. Is this place luxurious? NO. But it did meet my needs for the night. The bed was fine (not amazing) and the refrigerator and microwave were very clean. The room could use a paint job and was a bit tired, but honestly the price was right and I would stay here again.

2026-01-13 via Tripadvisor
R
Rebecca couple us
1
Money thrown down the toilet and bad memories
Pros:

The front desk attendant was the only saving grace of this establishment.

Cons:

Horrific room conditions. We felt like we were in a 3rd world country with broken cabinets, roaches and dirty linens / furnishings

2025-12-28 via Nuitee
M
Moore couple us
7
2025-12-25 via Nuitee
J
Jacob solo_traveller us
2
Cons:

No coffee ior extra toilet paper in the rooms. Room was damaged and visibly dirty. Bathroom door didn’t close. Blankets were very thin and there was no bedside lamp. Shampoo had clearly been used already.

2025-12-15 via Nuitee
S
silentlanguagephoto family_with_children us
9
2025-11-15 via Nuitee
T
Tia couple us
1
2025-10-23 via Nuitee
C
Curtin solo_traveller us
7
all good
Pros:

The gentleman at the front desk was very accommodating and quick

2025-10-02 via Nuitee
A
Alayna couple us
4
Pros:

friendly staff

Cons:

the room smelled, the floors were dirty, the bathtub was filthy. Not to mention there were no towels. I had to buy towels. I only got a sheet for the bed so thank goodness i brought blankets. all of the counter tops were disgusting. I bought cleaning supplies to try and feel better about the situation. i was traveling from out of state.

2025-09-30 via Nuitee
J
Jacquelyn solo_traveller us
1
Not it for me.
Pros:

The night staff guy.

Cons:

Everything. It’s so gross. The first room I went to wasn’t even ready, not even sheets or bed made, thankfully the night guy did come switch me rooms. They don’t have staff downstairs after a certain time, thankfully he was on site and I was able to get a room. They don’t say that when booking the hotel!! The second room I went to at least had a bed set up, the room itself was still dirty. The bathroom toilet had stuff in it, the shower had hair still from the previous people. It was just so gross. I wouldn’t recommend staying here. Booking.com charged me to book the hotel and then I had to pay again when I got there. Not at all the experience I was halfway hoping for.

2025-09-29 via Nuitee
B
brian couple us
10
Good comfortable stay
2025-09-16 via Nuitee
T
thomaslI8808RK Business
10
Fantastic Customer Service
Pros:

Jovonn was incredibly helpful in checking myself and my colleagues in. There were about 15 of us staying here for a few months and he was always available to help with anything we needed. Whether it was checking in, getting rooms cleaned, or providing more soap/shampoo, I felt like I could always depend on Jovonn to lend a helpful hand.

2025-08-25 via Tripadvisor
C
Chase friends
2
Pros:

I am the Travel agent who booked the stay for my Client!
He was treated poorly and the property was filthy! The client had a corporate one three-way call and witnessed the front desk girl, Saniequa, refuse her name and hang up on corporate and the client.
This is now being investigated by the corporate office. I will also file a report with the health department and with my host agency. MY CLIENT WOULD NOT STAY THERE DUE TO SAFETY CONCERNS AND PAID FOR A DIFFERENT HOTEL OUT OF THE GHETTO!

2025-08-17 via Nuitee
C
courtneygB8785VP Family
6
Pretty good
Pros:

Jahvonn was an amazing help! Great attitude! He was very helpful when I needed assistance, as well as be very friendly when helping at the front desk!

2025-07-26 via Tripadvisor
H
H8094TQkareng Family
10
Love the Experience
Pros:

Excellent experience at WoodSpring
The staff is amazing especially the Maintenance guy Trayvon
He’s always friendly & courteous and takes care of things in a professional and proficient manner

2025-07-26 via Tripadvisor