WoodSpring Suites Richmond West I-64

Hotels
•
WoodSpring
8 (250 reviews)
6900 W Broad St , Richmond , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Facilities for disabled guests
Wheelchair accessible
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Helpful service
Cons:
Poor cleanliness
Damaged rooms

Categories

Cleanliness
5.64
Multiple reviews indicate poor cleanliness with dirty linens and furniture.
Service
9.61
Several positive mentions of friendly and helpful staff, especially Jovonn and Ty.
Location
8.65
Issues with safety concerns raised, but no specific positive or negative mentions.
Room Quality
6.1
Some rooms reported in poor condition, including damages and lack of cleanliness.
Amenities
8.63
Amenities not explicitly mentioned but assumed standard for hotels of similar rating.
Value for Money
8.09
Mixed sentiments due to poor room conditions despite some service praise.
Food and Beverage
8.64
No specific feedback on food and beverage; standard quality for this hotel tier.
Overall Experience
8.61
Mixed experiences, balancing positive customer service against severe cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:45

Property Description

Modern Comfort and Convenience

Convenient Location: Situated just 12 km from Greater Richmond Convention Centre, WoodSpring Suites Richmond West I-64 offers free WiFi and parking. Explore nearby attractions like the Museum of Confederacy and Kings Dominion Amusement Park.

24-Hour Front Desk: Enjoy peace of mind with our attentive staff available round the clock to assist you during your stay.

Easy Access to Local Attractions: With University Stadium and Virginia Commonwealth University School of the Arts within a short distance, and Richmond International Airport just 25 km away, your travel needs are covered.

Book your stay at WoodSpring Suites Richmond West I-64 now for a comfortable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 250 reviews
Cleanliness: 5.64
Service: 9.61
Location: 8.65
Room Quality: 6.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
C
Cynthia • couple • us
7
2026-01-23 • via Nuitee
M
Manuel • solo_traveller • us
5
Me sentí a gusto manteniendo mi propio cuarto
Pros:

Mi privasidad

Cons:

Que jamás cambiaron la toalla de piso en el baño y si no les digo que necesitaba cambio de cobijas en la cama jamás lo hubieran cambiado

2026-01-15 • via Nuitee
R
Rebecca • couple • us
1
Money thrown down the toilet and bad memories
Pros:

The front desk attendant was the only saving grace of this establishment.

Cons:

Horrific room conditions. We felt like we were in a 3rd world country with broken cabinets, roaches and dirty linens / furnishings

2025-12-28 • via Nuitee
M
Moore • couple • us
7
2025-12-25 • via Nuitee
J
Jacob • solo_traveller • us
2
Cons:

No coffee ior extra toilet paper in the rooms. Room was damaged and visibly dirty. Bathroom door didn’t close. Blankets were very thin and there was no bedside lamp. Shampoo had clearly been used already.

2025-12-15 • via Nuitee
S
silentlanguagephoto • family_with_children • us
9
2025-11-15 • via Nuitee
T
Tia • couple • us
1
2025-10-23 • via Nuitee
C
Curtin • solo_traveller • us
7
all good
Pros:

The gentleman at the front desk was very accommodating and quick

2025-10-02 • via Nuitee
A
Alayna • couple • us
4
…
Pros:

friendly staff

Cons:

the room smelled, the floors were dirty, the bathtub was filthy. Not to mention there were no towels. I had to buy towels. I only got a sheet for the bed so thank goodness i brought blankets. all of the counter tops were disgusting. I bought cleaning supplies to try and feel better about the situation. i was traveling from out of state.

2025-09-30 • via Nuitee
J
Jacquelyn • solo_traveller • us
1
Not it for me.
Pros:

The night staff guy.

Cons:

Everything. It’s so gross. The first room I went to wasn’t even ready, not even sheets or bed made, thankfully the night guy did come switch me rooms. They don’t have staff downstairs after a certain time, thankfully he was on site and I was able to get a room. They don’t say that when booking the hotel!! The second room I went to at least had a bed set up, the room itself was still dirty. The bathroom toilet had stuff in it, the shower had hair still from the previous people. It was just so gross. I wouldn’t recommend staying here. Booking.com charged me to book the hotel and then I had to pay again when I got there. Not at all the experience I was halfway hoping for.

2025-09-29 • via Nuitee
B
brian • couple • us
10
Good comfortable stay
2025-09-16 • via Nuitee
T
thomaslI8808RK • Business
10
Fantastic Customer Service
Pros:

Jovonn was incredibly helpful in checking myself and my colleagues in. There were about 15 of us staying here for a few months and he was always available to help with anything we needed. Whether it was checking in, getting rooms cleaned, or providing more soap/shampoo, I felt like I could always depend on Jovonn to lend a helpful hand.

2025-08-25 • via Tripadvisor
C
Chase • friends
2
Pros:

I am the Travel agent who booked the stay for my Client!
He was treated poorly and the property was filthy! The client had a corporate one three-way call and witnessed the front desk girl, Saniequa, refuse her name and hang up on corporate and the client.
This is now being investigated by the corporate office. I will also file a report with the health department and with my host agency. MY CLIENT WOULD NOT STAY THERE DUE TO SAFETY CONCERNS AND PAID FOR A DIFFERENT HOTEL OUT OF THE GHETTO!

2025-08-17 • via Nuitee
C
courtneygB8785VP • Family
6
Pretty good
Pros:

Jahvonn was an amazing help! Great attitude! He was very helpful when I needed assistance, as well as be very friendly when helping at the front desk!

2025-07-26 • via Tripadvisor
H
H8094TQkareng • Family
10
Love the Experience
Pros:

Excellent experience at WoodSpring
The staff is amazing especially the Maintenance guy Trayvon
He’s always friendly & courteous and takes care of things in a professional and proficient manner

2025-07-26 • via Tripadvisor
7
768jleelee • Family • Quinton, Virginia
10
A Great Family Stay
Pros:

This is a family friendly place to stay. The building from the main lobby to the hallways to the rooms are clean with a fresh smell. And the on site manager I believe her name is Ty is very welcoming and nice! And having key access to enter the billing is ALWAYS a great thing to make the guest feel safe.

2025-07-26 • via Tripadvisor
R
R4918QAkathleeng • Couples
10
Great hotel
Pros:

My husband and I have been staying here for a couple months and we have really enjoyed our stay, anytime we have a question or need anything the assistant manager Tyanna has always taken care of us. It makes our day getting a hello and the best smile ever!

2025-07-26 • via Tripadvisor
O
O2510NGjimg • Family
10
Great costume service
Pros:

Ty has the upmost confidence as respect anything that I have needed she has made sure it was handled efficiently thank you Ty you truly a wise young lady

2025-07-26 • via Tripadvisor
C
camariac2025 • NONE
10
Pros:

Really love this place, the staff here are always so helpful. The noise level here at night is very good, all people are respectful. I am happy with my stay here it’s been the best so far. Thankful to have also found a clean facility no bugs just peace. Everything you need within walking distance, or free public transit. Great value here.

2025-07-25 • via Tripadvisor
V
vickywV5230YX • NONE
10
Pros:

This is one of the best hotels I had stayed in. Very clean and Tyanna assistant GM has amazing customer service. The entire team is very helpful thank everyone who asistant me in my stay with y'all I will recommend this hotel to all my family and friends

2025-07-24 • via Tripadvisor