WoodSpring Suites Chesapeake-Norfolk South

Hotels
•
WoodSpring
4.7 (254 reviews)
137 Kempsville Road , Chesapeake , US
+1 757-410-0006

listing image 1
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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly staff / felt safe
Helpful front desk associate (when present)
Cons:
Very dirty; roaches present
Strong odors and filthy carpets
Inability to check in due to front desk absence
Rooms old and not as pictured
No breakfast / no pool
Poor value for money (non-refundable charge despite condition)

Categories

Cleanliness
2
Multiple reviews describe the property as very dirty with roaches, foul odors in elevators and rooms, and filthy carpets; several guests refused to stay because of the condition.
Service
10
Mixed reports: several guests called staff friendly, felt safe, and noted an extremely nice front desk associate; however there were also reports of no one at the front desk preventing check-in. Overall interactions when staff were present were described positively.
Location
10
Location is repeatedly listed as a positive in multiple reviews.
Room Quality
3
Rooms described as old, stale-smelling, with worn carpets and old appliances; guests reported strong odors and at least one insect bite.
Amenities
3
Guests reported lack of expected amenities (no breakfast, no pool) and generally poor on-site offerings.
Value for Money
2.5
Guests reported paying substantial amounts (example: $349) for a stay they considered unacceptable and non-refundable, indicating poor value.
Food and Beverage
3
No breakfast available was noted; no positive mentions of food & beverage services.
Overall Experience
4.1
Overall experience is below average: while staff and safety were sometimes praised, severe cleanliness problems, misleading appearance compared to photos, inability to check in for some guests, and poor room condition resulted in a negative overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Convenient Location
WoodSpring Suites Chesapeake-Norfolk South, located just a short distance from popular attractions like Mount Trashmore Park and Topgolf Virginia Beach, offers a prime spot for travelers looking to explore the area.

Fully Equipped Kitchen in Some Rooms
Enjoy the convenience of having a kitchen equipped with a fridge, microwave, and stovetop in select rooms, providing you with the flexibility to prepare your own meals during your stay.

Nearby Golfing and Airport Access
With the Virginia Beach National Golf Club in close proximity and easy access to Norfolk International Airport, this hotel caters to both leisure and business travelers alike.

Book your stay at WoodSpring Suites Chesapeake-Norfolk South for a comfortable and convenient experience.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Guest Reviews

4.7
Based on 254 reviews
Cleanliness: 2
Service: 10
Location: 10
Room Quality: 3
Amenities: 3
Value for Money: 2.5
Food and Beverage: 3
Overall Experience: 4.1
K
karan • solo_traveller • us
10
2026-10-29 • via Nuitee
K
karan • solo_traveller • us
10
2026-10-29 • via Nuitee
G
Gary • solo_traveller • us
8
2026-10-28 • via Nuitee
C
Craw • solo_traveller • us
1
Pros:

Nothing

Cons:

Very dirty and cochroaches every where.

2026-10-15 • via Nuitee
M
Miller • solo_traveller • us
10
2026-10-14 • via Nuitee
M
Michael • couple • us
7
2026-10-12 • via Nuitee
M
Miller Tim • solo_traveller • us
10
2026-10-10 • via Nuitee
M
Miller Tim • solo_traveller • us
10
2026-10-10 • via Nuitee
C
Chasity • solo_traveller • us
10
2026-09-18 • via Nuitee
J
Jonathan • couple • us
1
I did not like the overall experience
Pros:

Nothing

Cons:

Was not able to check in due to no one at the front

2026-09-18 • via Nuitee
M
Maria • family_with_children • us
1
Pros:

The location

Cons:

Customer service
The building is ugly , remolding really bad

2026-08-13 • via Nuitee
T
Teasdale • solo_traveller • us
1
0/10 Do Not Recommend
Pros:

Absolutely nothing. The front desk associate was extremely nice.

Cons:

This place is stink and filthy. It's definitely not for travelers looking for something decent for a good night sleep. We didn't even stay it smelled so bad. Everything from the smell on the elevators, to the filthy carpet was a stomach turn, but when we opened the room door the odor was horrendous. We walked back downstairs and checked out. There was no way we could stay.

2026-08-11 • via Nuitee
T
Terry • couple • us
1
Pros:

Location

Cons:

It was dirty and roaches in room

2026-08-04 • via Nuitee
T
Tanner • solo_traveller • us
2
Pros:

Nothing

Cons:

That the hotel looked nothing like the pictures. The hotel smelled old and stale. The room stove was old the whole set up, the bed the stove the carpet.The front desk assistant had her baby up front with her. Had to call the cell phone if you needed anything because apparently she lived in one of the hotel rooms with her 5 other kids that she was telling someone. My son got bit by something. He had a big bite mark on his leg. No breakfast No pool. I would never stay there, nor recommend. I spent $349 for two nights that I could not cancel and then when I booked my room I reserved a mon smoking, she tells me she had to switch me to a smoking room! Just an HORRIBLE EXPERIENCE THERE

2026-07-24 • via Nuitee
A
Armond • couple • us
1
2026-07-18 • via Nuitee
J
Josue • solo_traveller • hn
1
2026-06-28 • via Nuitee
R
Roger • solo_traveller • us
4
2026-06-26 • via Nuitee
J
Janice • solo_traveller • us
10
Pros:

Staff was definitely friendly and we felt safe

2026-06-24 • via Nuitee
M
Maurice • couple • us
10
Pros:

Quiet

2026-04-24 • via Nuitee
S
Shemika • couple • us
2
it was very nasty places this time room was clean at all
Pros:

it was great location

Cons:

it seat back from other places

2026-04-17 • via Nuitee