WoodSpring Suites Chesapeake-Norfolk Greenbrier

Kelly Devine the property manager tried to get over on us pls watch your credit cards

Las habitaciones

Nothing

Infested with bugs, and allegedly not safe. Police cars were there, see picture. Cockroaches were disgusting, do NOT stay here!!!

Upon arrival no one was in the lobby so it took about 20 mins of wondering if the hotel was even staffed . I waited with several other guest who were just as confused.
When I went to my room someone was already in the room,in the bed and the tv was on. I was so scared I screamed “sorry” and went back to the desk. I received a new room and couldn’t get in the room even though the door light turned green. After both experiences I asked to cancel my reservation which I did not get a refund yet because unfortunately I reserved the room through Booking.com. The staff at the desk was very polite and nice throughout both experiences but the facility was dirty.

The Front Desk staff were great but the experience was anything but. The bathroom sink did not work. The bathroom was not clean. There was a fist-sized hole all the way through the bathroom door. There was trash left from the previous guest. There was still food remnants on the counter in the kitchenette. We were told there were no other rooms available and had no other options. Not worth the price and will not stay at this chain again.

I didnt like a thing I would've rather stayed in my car

Location is Great near shopping and everything
Atomosphere is always friendly and above
Rooms are always clean and well managed
The value is well worth staying here and not anywhere else
The staff always keep the hotel clean
The noise level is barely any nice to be able to sleep
The amenities are nice...especially to be able to have a stove
Kelly and her staff are truly genuine and make you feel like family ❤️

Location was perfect

WoodSpring Suites Chesapeake – Norfolk Greenbrier has been a true home away from home. The staff is super friendly, the rooms are always clean and well-kept, and the recent renovations with fresh paint and new floors make everything feel fresh and relaxing. Shopping, activities, and even rock climbing are nearby, so you rarely need to drive far. Plus, a new restaurant is opening just a two-minute walk away. Great location and a very comfortable stay!”

The view of the water

Dear Woodspring Suite Hotel Management Team,

I am writing to express my sincere gratitude for your collaboration with Nicole Goodman at Virginia Oncology Associates (VOA). Kelly Devine's (General Manager at WoodSpring Suites) collective support was instrumental in helping me meet a critical housing relocation deadline.

As a patient living with stage 4 breast cancer and without a vehicle, the unexpected delays in my home renovations—which revealed significant plumbing, wiring, and roofing issues—created a difficult situation. The guidance and dedication provided by , VOA, and the WoodSpring Suites teams were exceptional. This experience provided me with a genuine sense of community support during a challenging time.

I would specifically like to recognize the team at WoodSpring Suites for their assistance:

  - Kelly Devine, General Manager
  - Doug Newsome, Reservation Agent
  - Shannon, On-site Manager
  - Natasha and Mary Jones, Reservation Agents
  - Cris Potter, Housekeeping

Furthermore, I want to acknowledge Nicole Goodman’s leadership and the long hours dedicated by the VOA and Woodspring Suite Hotel staff to deliver this essential support. The partnership between your organizations plays a vital role in the lives of patients, and I am deeply appreciative of everything you have accomplished on my behalf.

Sincerely,

Marjorie Brinkley