WoodSpring Suites Baton Rouge Airline Highway

Hotels
•
WoodSpring
5.5 (633 reviews)
8382 Airline Highway , Baton Rouge , US
+1 225-922-4336

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Helpful, friendly staff
Convenient location
Full‑size refrigerator
Onsite laundry
Quiet/new property (for some stays)
Spacious rooms reported by some guests
Cons:
Poor housekeeping (filthy rooms, roaches, underwear under bed)
Key/lock problems and being locked out
No hot water reported
Room safety issues (door not locking)
Charges/refund problems with bookings
Kitchenette missing plates/pans
Noise/fighting in hallways reported

Categories

Cleanliness
2
Multiple reviews report very poor cleanliness: filthy rooms, roaches, underwear found under bed, burnt bedding and general lack of housekeeping.
Service
8
Mixed but generally positive front‑desk/staff comments: several guests described workers as very helpful, friendly, and knowledgeable, though there are isolated reports of unresponsiveness after hours and third‑party booking issues.
Location
7.5
Location is described as convenient and close to work for some guests; no major location complaints.
Room Quality
4
Significant room quality issues in several reports: keys failing, door not locking, no hot water, and very dirty rooms; a few guests noted roomy/clean spacious rooms, producing an overall mixed but below‑average score.
Amenities
6.5
Amenities like full‑size refrigerator and a working laundry room were praised, but kitchenette lacked plates/pans and other expected items; some useful amenities offset by missing supplies.
Value for Money
4.5
Multiple complaints about being charged for stays that were canceled or for poor‑quality rooms (e.g., paying $92 but not being accommodated), indicating low perceived value.
Food and Beverage
5.5
Standard quality for this hotel tier.
Overall Experience
6
Mixed overall: some guests had pleasant, quiet, well‑maintained stays with helpful staff, while others experienced serious cleanliness and room safety issues; net experience is slightly above average due to strong service/location mentions but tempered by cleanliness problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Modern Accommodations
WoodSpring Suites Baton Rouge Airline Highway offers contemporary rooms with free WiFi, providing a comfortable stay near popular attractions like the Louisiana Art Science Museum and Downtown Baton Rouge.

Convenient Location
Located within close proximity to Baton Rouge Little Theater and The Old Governor's Mansion, our 3-star hotel is also near Shaw Center for the Arts and Old State Capitol. Perfect for both leisure and business travelers looking to explore the city.

Easy Access to Airport
With Baton Rouge Metropolitan Airport just 10 km away, guests can easily reach their destination after a pleasant stay at WoodSpring Suites Baton Rouge Airline Highway.

Book your stay now for a convenient and enjoyable experience in Baton Rouge!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BTR

Location

Guest Reviews

5.5
Based on 633 reviews
Cleanliness: 2
Service: 8
Location: 7.5
Room Quality: 4
Amenities: 6.5
Value for Money: 4.5
Food and Beverage: 5.5
Overall Experience: 6
J
Jones • solo_traveller • us
1
Pros:

Nothing

Cons:

Wifi anit work,tv didn't work,room wasn't properly cleaned,only had 1bath towel 1washcloth

2026-11-06 • via Nuitee
A
Anastasia • family_with_children • us
8
2026-11-04 • via Nuitee
T
Tykeisha • couple • us
5
n/a
Pros:

n/a

Cons:

n/a

2026-10-28 • via Nuitee
T
Tuwanda • solo_traveller • us
4
2026-10-24 • via Nuitee
M
Myiesha • solo_traveller • us
10
I love the workers very helpful !
Pros:

Everything !

Cons:

Everything

2026-10-16 • via Nuitee
V
Victoria • family_with_children • us
3
Was dissatisfied feel like I should have been accommodated with a free room but still had to pay $92
Pros:

Close to my job

Cons:

The first room given wasn’t even clean, the bed wasn’t made, the refrigerator drawers in the sink, walls dirty, floor wasn’t clean

2026-10-14 • via Nuitee
T
Tabitha • solo_traveller • us
5
2026-10-11 • via Nuitee
C
Clifton • solo_traveller • us
1
Horrible I wanna refund
Pros:

Didn’t look like the pictures shown

Cons:

The key to the doors didn’t work and room was filthy

2026-10-08 • via Nuitee
J
Jeana Ann • couple • us
1
2026-10-08 • via Nuitee
K
Karonica • solo_traveller • us
1
It was smoking, nasty and unsanitary
Pros:

It was horrible

Cons:

Everything

2026-10-08 • via Nuitee
R
Ronshay • couple • us
1
2026-10-07 • via Nuitee
J
Jamie • solo_traveller • us
10
2026-09-16 • via Nuitee
G
Gray • couple • us
10
2026-09-11 • via Nuitee
F
Francis • couple • us
10
2026-09-06 • via Nuitee
S
shelly • couple • us
6
2026-09-02 • via Nuitee
D
Denameion • couple • us
1
2026-08-24 • via Nuitee
K
Khayriyyah • family_with_children • us
10
it was a pleasant stay, and I hope the property remains clean and comfortable
Pros:

The location was convenient, the room was clean and spacious, and the staff was friendly, welcoming, and very helpful. The grounds were well kept, and there was easy access to everything we needed. The property was quiet with very little noise, making for a peaceful and relaxing stay. The atmosphere was comfortable and inviting. Overall, we had a pleasant experience and would be happy to stay here again. Most importantly, there were absolutely no roaches or pests of any kind during our stay.

Cons:

I liked everything about the property. It’s new, and at the time of my stay, it had only been open for about a month. It’s a great place, and I hope it continues to be well maintained and doesn’t become dirty or rundown like some of its sister properties.

2026-08-18 • via Nuitee
E
Ersin • family_with_children • us
1
Pros:

The property was beyond terrible. The room door could not be locked from either the inside or the outside, there was no hot water, and the hotel management themselves told us that the reservation should be cancelled. We followed their instructions and cancelled it.

However, Booking.com has been unbelievably unresponsive. Even though they are fully aware of the situation, they have never replied to any of my emails. It is an extremely unprofessional platform.

I have been requesting a refund for my three-night reservation for days. They are trying to charge me for a room that I never deserved to be charged for and never stayed in, while at the same time completely ignoring all of my emails. This level of customer service is simply unacceptable.

Cons:

The property was beyond terrible. The room door could not be locked from either the inside or the outside, there was no hot water, and the hotel management themselves told us that the reservation should be cancelled. We followed their instructions and cancelled it.

However, Booking.com has been unbelievably unresponsive. Even though they are fully aware of the situation, they have never replied to any of my emails. It is an extremely unprofessional platform.

I have been requesting a refund for my three-night reservation for days. They are trying to charge me for a room that I never deserved to be charged for and never stayed in, while at the same time completely ignoring all of my emails. This level of customer service is simply unacceptable.

2026-07-23 • via Nuitee
S
sorrell • solo_traveller • us
1
Housekeeping needs to clean the rooms better because we found underwear underneath our bed , phone didn’t work even afte
Pros:

In liked the staff , the hotel needs work and color and be neat at times while walking down the hall

Cons:

Trading sheets and towels for new ones that’s very ridiculous and inconvenient, I would think we could get some extra big we just bought our own towels. The room is non smoking but the bed are burnt You have a kitchenette but no plates or pans .. a lot of fights or screams in the hallway.. you have a lot of rules but not enough accommodations to feel safe

2026-07-12 • via Nuitee
C
Chemika • solo_traveller • us
1
Not good at all
Pros:

Nothing

2026-07-10 • via Nuitee