WoodSpring Suites Washington DC Andrews AFB

Paige Assistant manager Horrible and Rude and stereo types people with disabilities and also stated my animal was a pitbu;; and he is not. also she entered my room knowing the key card was not working and tried to force herself in my room 3 times within an hour and its highly unacceptable I was charged also for my service animal that she placed on stating she is sorry her staff was not trained properly and the first 2 nights my first room did not have ac. than they claimed they gave a discount but it evened out because they charged for my disability animal.

no iran in room

There were no towels in the room and they didn't have any more they gave us a late check-in in the room still wasn't ready when we got in the room it was horrible

There is nothing I did not like.

They cahrge for pets. No ESa. When asked what my dog performed it was mentioned by the manager that my dog was a ESA so I had to pay out of pocket

They charge for towels and don’t have any kitchen supplies at all

I didn't like the facility terrible rooms unsafe facilities people hanging out around the building I felt like I got catfished the pictures online looked totally different than in person false advertisement in my opinion terrible experience I did not stay at your facilities The front desk lady told me that the key machines not working and that she rather let me in manually unheard of unbelievable so therefore I had to go and make an emergency booking at another hotel that same night which was sad put me in a unsafe prediction and I paid way too much for the other hotel that I stayed at for one night. I didn't get any sleep because of the predicament I was put in when I arrived at your facility. I had to read book my staying arrangements at quality inns and suites the next morning it cost me more money I lost money dealing with an unsafe booking at your guys facility. In the future please do not catfish people with pictures that don't match the facilities the key machine did not work at your facility how is someone going to tell someone that a guest from out of town that
will have to let me in and out of my room each time I need to step out. Unheard of never have I ever been put in a predicament like I was the night of my arrival into your city first impression last impression I'm very upset out I was misled with your pictures on the internet