WoodSpring Suites Colonial Heights Fort Lee

Hotels
•
WoodSpring
5.9 (182 reviews)
255 Jennick Dr , Colonial Heights , US

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Helpful manager (named Jordan) mentioned
Good/affordable price noted by some guests
Convenient/quiet location
Some guests reported clean and quiet rooms
Cons:
Poor cleanliness (moldy smell, dog food under furniture, rust)
Pest sightings (roaches, lantern bugs, other bugs)
Old/dirty refrigerators and dated room features
Reservation/overbooking and front desk cancellation issues
Elevator out of service or noisy; safety/maintenance concerns
Small beds/flat pillows and uncomfortable room furnishings
Perception of poor value for the price paid
Paid Wi‑Fi and infrequent housekeeping; limited amenities (no iron)

Categories

Cleanliness
3.1
Multiple reviews cite filthy conditions: dog food under dressers, moldy/musty smells, rust in the fridge, roaches and other bugs, and general unclean rooms — overall clearly poor cleanliness.
Service
9.9
Mixed reports but some strong positive mentions (manager Jordan was very helpful); service is elevated here in compensation though other reviews note booking/reservation problems and occasional rudeness.
Location
9.9
Several guests explicitly called out location as a pro (good/decents location, quiet with little traffic), so location is relatively strong in guest feedback.
Room Quality
4.1
Room quality is frequently criticized: small beds, flat pillows, poor insulation (noise through walls), old/rusty refrigerators, and presence of pests — below average.
Amenities
5
Amenities are limited or problematic in reviews: paid Wi‑Fi, infrequent housekeeping, no iron available, elevator issues — mixed to slightly below average.
Value for Money
4.2
Multiple guests explicitly said the room was not worth the price paid ($104) and that the hotel was below expectations for the cost — poor value perception.
Food and Beverage
5.9
Standard quality for this hotel tier.
Overall Experience
5.1
Overall impression is mixed-to-negative: some guests praised cleanliness/quiet and helpful staff, but many report serious cleanliness, pest, reservation and facility issues, producing a below-average overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Convenient Location:
Situated in Colonial Heights, just a short distance from major attractions like Greater Richmond Convention Centre and Virginia State University.

Comfortable Accommodation:
Enjoy a relaxing stay in well-equipped rooms featuring a desk, ensuring a productive visit.

Nearby Attractions:
Explore nearby points of interest such as Sycamore Rouge Theatre and Pocahontas State Park Museum, offering entertainment and outdoor activities.

Ready to experience a comfortable and convenient stay in Colonial Heights? Book your room at WoodSpring Suites Richmond Colonial Heights Fort Gregg-Adams now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Guest Reviews

5.9
Based on 182 reviews
Cleanliness: 3.1
Service: 9.9
Location: 9.9
Room Quality: 4.1
Amenities: 5
Value for Money: 4.2
Food and Beverage: 5.9
Overall Experience: 5.1
R
Rachelle • family_with_children • us
8
2026-11-06 • via Nuitee
J
Johnson • couple • us
5
Awful but we didn’t stay
Pros:

We did not stay there we checked out and hopefully will get our money back. Bad smell in the building. Our room was awful. Dirty sheet with stains and hair on it. We left and got another hotel

Cons:

Everything

2026-11-06 • via Nuitee
R
Rachelle • family_with_children • us
8
2026-10-30 • via Nuitee
R
Rachelle • family_with_children • us
10
2026-10-24 • via Nuitee
H
Henry • couple • us
7
The manager was good. His name was Jordan. He was very helping.
Pros:

It was nice and friendly

Cons:

My room had dog food under the dressers

2026-10-20 • via Nuitee
A
Alphonsus • solo_traveller • us
1
Cons:

The outside property was fine. The inside was TERRIBLE! The smell in the room smelled moldy. The set refrigerator had rust everywhere (very distasteful). The air quality and the pets within the hotel triggered my allergies. There were lantern bugs and small roach bugs in the room! The bed was small with flat pillows! I drove 6hrs with no other place to go but there and I didn’t enjoy my stay!

2026-10-12 • via Nuitee
J
Jassiem • couple • us
10
Great stay
Pros:

Good price

Cons:

Nothing

2026-10-12 • via Nuitee
R
Reichenbach • extended_group • us
1
It was aweful
Pros:

Nothing in the room, smell like a crime scene

Cons:

The room smelled like a climb scene

2026-10-10 • via Nuitee
R
Rhonda • couple • us
9
2026-10-09 • via Nuitee
W
Wendy Balderas • solo_traveller • us
10
2026-09-13 • via Nuitee
J
Jean • couple • us
3
It was horrible.
Pros:

Nothing
It was way below my expectations for the price I paid.
The hotIt was way below my expectations for the price I paid.
The room did not worth my $104 for the night.

Cons:

The room was not clean enough,. The fridge was very old and ugly. Not even an iron available. I selected a king bed but was put in a full size one.
The hotel was way below my expectations for the price I have paid.
The room did not worth my $104 for the night.
The elevator was out of service. I had to take the stairs with my girlfriend to the 4th floor. This stay was one of the worst night I have spent in hotel in my entire life.

2026-09-07 • via Nuitee
L
Lisa • solo_traveller • us
7
Although room was clean, I won't be back.
Pros:

Cleanliness of room/bathroom

Cons:

Dated fridge..rust all over and dirty.. was afraid to touch . Needed to usr, but didn't.

The elevator made a loud noise, going up and down. Was deathly afraid. Couldn't locate the stairs.

2026-09-04 • via Nuitee
D
Damian • couple • us
1
2026-09-04 • via Nuitee
C
Chadwell • couple • us
7
2026-09-03 • via Nuitee
B
Bonilla • solo_traveller • us
10
2026-08-29 • via Nuitee
W
Wendy Balderas • solo_traveller • us
10
2026-08-08 • via Nuitee
S
Serrano • couple • us
10
2026-07-22 • via Nuitee
C
Cristina • couple • us
9
2026-07-14 • via Nuitee
H
Hoang • solo_traveller • us
3
2026-07-13 • via Nuitee
M
Myrna • extended_group • us
6
Room was clean, but there were roaches. Accommodation could have been better. Would not recommend
Pros:

Location

Cons:

Was not what I expected. Service was not that great.

2026-07-06 • via Nuitee