WoodSpring Suites Virginia Beach

Hotels
WoodSpring
8.8 (380 reviews)
4800 Alicia Dr , Virginia Beach , us

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Cleanliness issues
Roach infestations

Categories

Cleanliness
6.75
Numerous reports of roach infestations and unclean rooms.
Service
9.99
Staff is consistently praised for their helpfulness and professionalism.
Location
9.76
Clean property located in a beautiful and convenient area.
Room Quality
7.71
Rooms were reported as nice and clean, but issues persist with some dirty rooms.
Amenities
8.74
Amenities are a plus, especially accommodating for families.
Value for Money
9.2
Best price for a hotel, making it a good option.
Food and Beverage
8.75
Food options nearby contributed positively to the experience.
Overall Experience
9.52
Overall pleasant experience with many positive aspects, but significant cleanliness issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:24

Property Description

Convenient Location
WoodSpring Suites Virginia Beach is conveniently situated near popular attractions such as Mount Trashmore Park and Topgolf Virginia Beach. Guests can easily explore the area with the help of information provided at the reception.

Comfortable Accommodation
The air-conditioned rooms at the hotel come with free WiFi, ensuring guests stay connected throughout their visit. Whether visiting for leisure or business, guests can relax and unwind in a comfortable environment.

Nearby Points of Interest
With Neptune's Park, Virginia Beach National Golf Club, and Naval Air Station Oceana in close proximity, there is no shortage of things to do near the hotel. Explore the area or simply enjoy the nearby Owl Creek and Virginia Beach Fishing Pier.

Book your stay at WoodSpring Suites Virginia Beach for a convenient and comfortable experience in Virginia Beach.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Guest Reviews

8.8
Based on 380 reviews
Cleanliness: 6.75
Service: 9.99
Location: 9.76
Room Quality: 7.71
Amenities: 8.74
Value for Money: 9.2
Food and Beverage: 8.75
Overall Experience: 9.52
N
NaQuan solo_traveller us
1
Disgusting
Pros:

Absolutely nothing

Cons:

They have a roach problem and need to take care of it. I felt absolutely disgusting after staying in the room.

2026-08-24 via Nuitee
C
Christabelle extended_group sg
6
2026-08-22 via Nuitee
W
Whitehurst solo_traveller us
4
Pros:

Location

Cons:

Room filthy. The window shade fell off of the wall. Parking is terrible. Living room furniture was gross

2026-08-22 via Nuitee
R
Rodolfo family_with_children us
5
necessary
Pros:

no breakfast location ok

Cons:

No cooking equipment.

2026-08-11 via Nuitee
S
Stephanie solo_traveller us
1
Complete disaster
Pros:

Nothing. When I arrived, I had to wait at the front desk (saying "hello" and ringing the bell to get someone's attention). This hotel booking is a complete scam.

Cons:

The hotel was terrible. I didn't stay longer than 20 minutes and was refused a refund after showing pictures of my room. The halls and elevator smelled of cooking oil and cigarette smoke. The room was disgusting with rust. My room window was left open and I could hear people yelling from the parking lot. The room looked nothing like the advertised pictures. I felt unsafe and voiced my concerns to the hotel staff and they continued to decline a refund.

2026-08-11 via Nuitee
V
valentine couple us
1
It had water bugs there
2026-08-08 via Nuitee
D
dylonc778 Business
2
A nightmare everyday.
Pros:

0-10 experience. I’ve put up with every inconvenience and scam they threw at me. Paid over a grand to stay 7 days.. a/c flooded the room completely multiple times and I had to fix the problems myself, had to request a shower curtain that never seemed to show up. Sleeping on the floor would be just as equivalent as sleeping in the bed, both sanitary and comfortable wise. A certain staff member seems to be a little under trained or confused.. not quite sure. MOST of the other staff are very friendly. Each level of the building has its own distinct smell.. none of which are pleasant. I would not recommend staying in this roach invested, overpriced scam artist asylum.

2026-07-23 via Tripadvisor
T
Terry extended_group us
1
Bad
Pros:

My rooms were not clean and we had bugs wrost stay ever

Cons:

Everything

2026-07-22 via Nuitee
J
Jessica couple us
1
Will NEVER stay at a Woodsprings EVER again
Pros:

Nothing

Cons:

Everything!!!! They have roaches really bad bathroom did have no toilet tissue room didn’t look like the pictures and the furniture was tore all the pieces

2026-07-20 via Nuitee
J
jazmine couple us
1
Pros:

Nothing

Cons:

Roaches

2026-07-18 via Nuitee
S
Schwalbauch solo_traveller us
3
Pros:

It looked clean until the roaches came out to greet you.

Cons:

The roaches were alot,water pressure no good, I booked a hadicap room to not get it. The bed was painful.

2026-07-16 via Nuitee
D
Denise couple us
1
DO NOT RESERVE THIS HOTEL UNLESS YOU LIKE ROACHES, SMELLY, TRASH ROOMS.
Pros:

This was the worst place upon arriving, people who live there outside smoking and drinking in the parking lot at the entrance. The elevator didn't work properly and smelled. There was broken glass and trash on the steps. Our room 313, had roaches around the beds, in the bathroom and in the refrigerator. It had no blankets on the beds and the air conditioner started to have a burn smell in the room. we slept in our clothes. Due to us getting there late in the night, it was too late to find another hotel. There was nothing I liked about this place or locations. I had CANCELLED our stay for the next two nights and now will not be refunded my money because of their 48 hours policy to cancel. THIS WOODSPRING ON ALICIA AVE WAS HORRIBLE. BEWARE. NOT CLEAN AT ALL!!!

Cons:

SEE ABOVE BECAUSE THIS PLACE WAS HORRIBLE.
NOT CLEAN, ROACHES EVERYWHERE, SMELLED , TRASH, AND PEOPLE LIVING THERE.

2026-07-15 via Nuitee
M
Megan solo_traveller us
7
2026-07-09 via Nuitee
D
Dozier family_with_children us
5
Was not my best stay.
Cons:

Was on smoking floor and I don't smoke

2026-07-09 via Nuitee
A
A1916MDloril Family
2
friendly staff - not a great hotel
Pros:

We had good expectations for this chain – as we stayed in this chain in Arizona. We arrived super late to hotel (bad storms and our flights were delayed). Was told the reservation system was closed so they could not check me in (id informed them we’d be a late check in – they didn’t care). it was storming & 300 AM – there were no hotels available (several sports tournaments – so hotels were booked) my minor child & I had to sleep in the car. NOT COOL!!!
Th hotel staff was friendly
But my 2 major issues:
- The room was filled with roaches – I made a comment to front desk – and all I got was “yes - there have been complaints on this”.. like really?
- My room door would not lock – I was told to do a lift handle up 2x push it down 2x – then it will lock – never done this before – but it did not work. Even the dead bolt once inside did not work. Went back to complain again – and was told yes - they knew this was an issue – I finally got them to get maintenance to look at door – and they were able to fix
Minor issues
- Hotel smells of pot
- Dog poop all over the grassy areas
- Door slamming
- Elevator on 3rd floor – you can only go up – before going down

2026-07-08 via Tripadvisor
S
Sherry solo_traveller us
8
2026-07-05 via Nuitee
V
Vanessa solo_traveller us
8
2026-07-03 via Nuitee
N
Nashalie couple us
2
2026-06-30 via Nuitee
N
Nashalie couple us
3
Pros:

Location

Cons:

Asked on 3 separate days for room service was told in a few hours we will be there, no one ever came. Then asked for clean towels and was told they would bring some up to the room and nobody ever showed up.

2026-06-30 via Nuitee
P
Pedro solo_traveller us
1
Pros:

Nothing

Cons:

Ditty and smell to cigarette

2026-06-29 via Nuitee