Hotel Bienvenue

Hotels
8.1 (866 reviews)
Spoorsingel 24 , Rotterdam , nl

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Packed lunches
Non-smoking throughout
Shared lounge/TV area
Shared kitchen
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Value for money
Cleanliness in general
Cons:
Cleanliness issues
Small rooms
Lack of amenities

Categories

Cleanliness
7.43
Several reviews indicated cleanliness issues, including unvacuumed floors and a dirty room.
Service
8.9
Guests appreciated the helpfulness and professionalism of the staff.
Location
8.94
The hotel is conveniently located near the train station, which guests valued highly.
Room Quality
7.39
Rooms were described as small and some facilities were lacking, but overall okay.
Amenities
7.92
Basic amenities were provided, but some complaints about missing items like shower gel.
Value for Money
8.38
Guests felt they received good value for their stay compared to other options.
Food and Beverage
7.93
Breakfast was positively noted, but no other food services mentioned.
Overall Experience
7.9
Overall experience was rated positively though with some issues, consistent with rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:56

Property Description

Convenient Location
Hotel Bienvenue, just 350 meters from Central Station in Rotterdam, offers non-smoking rooms with free WiFi. Explore the city with ease!

Comfortable Accommodation
Enjoy cable TV in every room, with the option of an en suite bathroom or shared toilet. Relax and unwind in our cozy and clean rooms.

Great Facilities
Take advantage of our garden, shared kitchen, lounge, and laundry facilities. Everything you need for a comfortable stay is right here.

Ready to experience Rotterdam from the heart of the city? Book your stay at Hotel Bienvenue now!

Important information:

Please note that arrival past regular check in times is not possible.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 866 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 7.9
J
Joana • couple • pt
8
2026-02-09 • via Nuitee
F
Fien • couple • nl
8
Good quality for the price
Pros:

Super good location friendly staff

Cons:

Room a bit cramped

2026-01-23 • via Nuitee
L
Liubov • extended_group • de
7
Pros:

* Good location
* I received a call in advance and was additionally informed that, in case of a late check-in, the keys would need to be collected in a certain way. I am very grateful for this, as I hadn’t noticed this in the app description. In my opinion, this is a very professional approach.

Cons:

* The floor in the room didn’t seem to have been vacuumed.
The host himself asked whether we liked everything, and we told him that the floor was dirty. He asked if he could come in to check, and we said yes. But when we returned in the evening, nothing had changed.
* Also, there is no shower gel (only scented hand soap)

2026-01-20 • via Nuitee
G
Gregor • solo_traveller • ch
9
2026-01-19 • via Nuitee
C
Cindy • family_with_children • nl
8
2026-01-19 • via Nuitee
L
Lisa Angel • solo_traveller • be
8
Pros:

The access to the hotel is very convenient, and the people are very welcoming and nice.
The room was simple and very clean.
There is some tea provided which was nice.

2026-01-19 • via Nuitee
A
Ali • family_with_children • nl
7
prima
Pros:

locatie, dicht bij station

Cons:

geen ontbijt te krijgen

2026-01-19 • via Nuitee
C
Cavide • solo_traveller • tr
7
2026-01-15 • via Nuitee
K
KONSTANTINOS • solo_traveller • gr
10
Legend owner
Pros:

The owner helped me with papers i had to print saving me so much time minimising my stress
These small details and behaviours are the ones that trully matters and make you close your eyes if some other details are not perfect
Thank you

2026-01-14 • via Nuitee
K
koubiyer • couple • ma
7
Pros:

Près du centre

Cons:

Je souhaite signaler qu’après avoir effectué ma réservation, j’ai découvert que la chambre ne dispose pas de toilettes ni de douche, alors qu’il s’agit d’un hôtel. Cette information n’était pas suffisamment claire lors de la réservation.
Merci de bien vouloir faire attention à ce point et de préciser clairement qu’il faut choisir une chambre avec toilettes et douche privées lors de la réservation.

2026-01-02 • via Nuitee
K
Krzysztof • solo_traveller • nl
10
Pros:

All

2025-12-30 • via Nuitee
B
Bruno • solo_traveller • fr
8
Pros:

L'accueil est très sympa. La gare de Rotterdam Centraal est à 5-10 minutes à pied. Le prix est raisonnable comparé à ce qui se fait alentour.

Cons:

Peu de place mais pour le lieu, c'est compréhensible.

2025-12-04 • via Nuitee
E
Ethan • couple • gb
10
owner was very nice and helpful. located at a 2minute walk from centraal train station. adjustable beds and tv access in
Pros:

very clean and spacious. nice bathroom and very good beds.

2025-12-02 • via Nuitee
A
Andrea • family_with_children • nl
6
Prima
Pros:

Ligging en mooie schone bedden

Cons:

Heel basic, geen luxe

2025-11-25 • via Nuitee
D
Denis • solo_traveller • nl
7
2025-11-24 • via Nuitee
L
Ludivine • extended_group • fr
7
Good deal!
Pros:

The location is super convenient, close to the train station. The staff is nice and helpful, with the option to keep your luggage on the last day

Cons:

Very small and quite cold, especially in the bathroom

2025-11-23 • via Nuitee
C
Cherida • couple • nl
9
2025-11-23 • via Nuitee
B
B.W. • couple • nl
7
2025-11-23 • via Nuitee
P
Przemyslaw • solo_traveller • no
8
2025-11-23 • via Nuitee
G
Georgios • extended_group • gr
7
2025-11-20 • via Nuitee