Hotel Bienvenue

Hotels
8.1 (946 reviews)
Spoorsingel 24 , Rotterdam , nl

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Garden
Laundry
Packed lunches
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Value for money
Cleanliness in general
Cons:
Cleanliness issues
Small rooms
Lack of amenities

Categories

Cleanliness
7.43
Several reviews indicated cleanliness issues, including unvacuumed floors and a dirty room.
Service
8.9
Guests appreciated the helpfulness and professionalism of the staff.
Location
8.94
The hotel is conveniently located near the train station, which guests valued highly.
Room Quality
7.39
Rooms were described as small and some facilities were lacking, but overall okay.
Amenities
7.92
Basic amenities were provided, but some complaints about missing items like shower gel.
Value for Money
8.38
Guests felt they received good value for their stay compared to other options.
Food and Beverage
7.93
Breakfast was positively noted, but no other food services mentioned.
Overall Experience
7.9
Overall experience was rated positively though with some issues, consistent with rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:56

Property Description

Convenient Location
Hotel Bienvenue, just 350 meters from Central Station in Rotterdam, offers non-smoking rooms with free WiFi. Explore the city with ease!

Comfortable Accommodation
Enjoy cable TV in every room, with the option of an en suite bathroom or shared toilet. Relax and unwind in our cozy and clean rooms.

Great Facilities
Take advantage of our garden, shared kitchen, lounge, and laundry facilities. Everything you need for a comfortable stay is right here.

Ready to experience Rotterdam from the heart of the city? Book your stay at Hotel Bienvenue now!

Important information:

Please note that arrival past regular check in times is not possible.

From April on there will be renovation on the building of the property and the two buildings on each side. Most of the inconvenience will be on Wednesday, Thursday and Friday until 3 PM.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 946 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 7.9
L
luzia • couple • ch
7
2026-07-15 • via Nuitee
C
cecilia • couple • es
7
2026-07-13 • via Nuitee
R
Richard • couple • us
10
Will definitely come back!
Pros:

Comfortable room, 5 minute walk from train station, lovely surroundings. Ed was very helpful, friendly and accommodating. Super stay, highly recommend.

Cons:

Loved walking the area.

2026-07-13 • via Nuitee
S
Sjoerd • couple • nl
8
2026-07-13 • via Nuitee
S
Simone • solo_traveller • ch
10
Pros:

Location, communication was great with Ed, 2 fans in the room, comfortable mattresses

Cons:

Towels were small and a bit old, but if asked, you can get more.

2026-07-12 • via Nuitee
P
Paul NL • couple • nl
8
2026-07-12 • via Nuitee
S
Sean • couple • fr
9
Séjour agréable
Pros:

Tres bon accueil et hospitalité

Cons:

Rien à signaler

2026-07-11 • via Nuitee
J
Jonathan • solo_traveller • gb
10
I will surely come back to this hotel in case I will be back in Rotterdam.
Pros:

I love this hotel because it is just a few steps from the Central Station, cheap, comfortable and the owner is so nice. Ed, the owner, called me the day before my check in. Just to make sure I got the message that he sent me about the keys and how to get them. He also let me check in early because my train arrives at 9 or 10am. Which is really helpful and really considerate. At one point, when I arrived at the hotel after a long day strolling, he invited me into his lounge and gave me some apple juice. His lounge is fully air-conditioned as well which helps because it was hot outside as it was summer. The room is enough for a solo traveller like me. It has a fan which really helps with the heat. Ed also asks whether I want my room cleaned the following day or not. Lastly, he offered that I could keep my bags inside if ever the train officer won't let me go in since my train is at 17:30 and the check out is at 11am. Such a nice guy.

Cons:

There is only one pillow. Hahah which is fine coz I adjusted. It would be a lot better if there were more pillows. Haha

2026-07-11 • via Nuitee
J
Jaroslaw • solo_traveller • de
9
Pros:

great owner and location. the test is also fine for the price. just visit.

2026-07-10 • via Nuitee
R
Robbert Nijs • extended_group • nl
10
Pros:

Goede locatie, goed geprijsd en een aardige eigenaar.

2026-07-05 • via Nuitee
M
Magda • solo_traveller • nl
10
Pros:

Bardzo przyjemny i czysty hotel, praktycznie w centrum miasta, mój pokój posiadał balkon co było super! Zameldowanie przebiegło bez żadnego problemu. Największy plus za wiatrak w pokoju co było genialne ze względu na panujące w tym czasie upały, wielkie dzięki! Na pewno wrócę, mój pobyt był bardzo udany😄

Cons:

Nie mam żadnych zastrzeżeń

2026-07-01 • via Nuitee
S
Serban Mihai • solo_traveller • ro
10
2026-07-01 • via Nuitee
V
Vin • solo_traveller • nl
7
2026-06-30 • via Nuitee
P
Pasekova • solo_traveller • cz
9
Pros:

Nejvíce se nám líbila lokalita, pokoj splnil účel přespání...blízko nádraží...

Cons:

Vše bylo OK ... byly zrovna velké horka , majitel se to snažil vyřešit větráky .👍

2026-06-29 • via Nuitee
P
Peyman09 • solo_traveller • de
4
2026-06-29 • via Nuitee
C
CHYŁA • solo_traveller • pl
10
2026-06-27 • via Nuitee
P
Pareik • solo_traveller • de
2
Pros:

Nähe zum Bahnhof

Cons:

Zimmer waren klein, Bad renovierungsbedürftig mit Duschvorhang, viel zu teuer

2026-06-26 • via Nuitee
K
Koornstra • solo_traveller • nl
8
Prima.hotel op zeer goede locatie
Pros:

Locatie en prijs kwaliteit verhouding

Cons:

Niet echt iets

2026-06-26 • via Nuitee
D
Demian • solo_traveller • de
10
2026-06-22 • via Nuitee
M
Miriam • solo_traveller • nl
9
Pros:

Zeer vriendelijke eigenaar die echt met je meedenkt. Voor mij een top lokatie vlakbij CS voor ik de dag erna vroeg naar Londen vertrok.

Cons:

Bed was voor mij net aan de harde kant (maar dat is erg persoonlijk).

2026-06-21 • via Nuitee